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Commvault Cloud vs Dell PowerProtect DP (IDPA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
1.0
Dell PowerProtect DP offers cost savings, improved data protection, faster backups, reduced downtime, simplified management, and higher productivity.
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
8.5
Dell PowerProtect DP support is mixed, with slow frontline help but improved resolution upon escalation and partner level intervention.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
Challenges exist in certain Linux-based cases.
Consultant at Key Information Technology L.L.C.
On the one or two occasions where we needed to engage with Dell support, they've been most helpful.
Senior Systems Engineer at NTT DATA
Dell PowerProtect DP (IDPA) support from Dell EMC is consistent.
Lead Architect at a comms service provider with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
3.5
Dell PowerProtect DP is scalable and adaptable, supporting varied data needs with easy upgrades and expansion options.
The product offers flexibility for scalability, making it user-friendly and adaptable to different performance requirements.
Consultant at Key Information Technology L.L.C.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
7.5
Dell PowerProtect DP is praised for stability and reliability, with minor network issues but effective patching and consistent operation.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
Dell PowerProtect DP (IDPA) is a stable solution because it's a mature product.
Senior Systems Engineer at NTT DATA
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Dell PowerProtect DP has authentication, space management, setup complexities, and lacks third-party integration, continuous backup, and AI innovations.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Dell PowerProtect DP (IDPA) requires more updates and innovations in AI-powered cyber resilience.
Consultant at Key Information Technology L.L.C.
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Avamar.
Lead Architect at a comms service provider with 10,001+ employees
One area of Dell PowerProtect DP (IDPA) that can be improved is probably more integrations with third-party software, particularly third-party backup software.
Senior Systems Engineer at NTT DATA
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Dell PowerProtect DP offers flexible licensing and good value with bundled features, despite higher costs than some competitors.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Pricing is competitive with other software vendors.
Consultant at Key Information Technology L.L.C.
The pricing of Dell PowerProtect DP (IDPA) is competitive compared to its peers in the market.
Senior Systems Engineer at NTT DATA
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Dell PowerProtect DP offers high deduplication, easy deployment, AI security, scalability, fast recovery, and multi-cloud integration.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
Dell PowerProtect DP (IDPA) has a scalable architecture, offering flexibility, so you can always scale the capacity to meet any increased demands.
Senior Systems Engineer at NTT DATA
AI integration enhances backup operations by analyzing data and ensuring malware protection.
Consultant at Key Information Technology L.L.C.
It is easy for rebooting and upgrading since everything is managed from a single pane through DPA, where you can upgrade everything including your backup solution and backup storage in a one-touch interface.
Lead Architect at a comms service provider with 10,001+ employees
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)
Dell PowerProtect DP (IDPA)
Ranking in Backup and Recovery
42nd
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 4.4%, down from 6.8% compared to the previous year. The mindshare of Dell PowerProtect DP (IDPA) is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud4.4%
Dell PowerProtect DP (IDPA)0.7%
Other94.9%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Pranav Telang - PeerSpot reviewer
Lead Architect at a comms service provider with 10,001+ employees
Integrated backup platform has simplified upgrades and centralized management for enterprise sites
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Avamar. Dell PowerProtect DP (IDPA) solutions are usually costly. When it is virtualized or comes with additional licenses and additional hardware, the cost increases. The pricing is defined by what kind of performance you are looking for, so based on that, you have to decide what type of disk you need. Scalability is based on how much capacity you have or what slots are available. After that, you have to include the DAEs and capacities. Again, you have to purchase an additional license for Data Domain if you are increasing the capacity.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Government
12%
Computer Software Company
10%
Construction Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise6
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your experience regarding pricing and costs for Dell PowerProtect DP (IDPA)?
The pricing of Dell PowerProtect DP (IDPA) is competitive compared to its peers in the market, and while it can always come down, I still think it's a fair price.
What needs improvement with Dell PowerProtect DP (IDPA)?
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Ava...
What is your primary use case for Dell PowerProtect DP (IDPA)?
We implemented Dell PowerProtect DP (IDPA) for one of our biggest enterprise customers across their 30 sites. The customer had hyperconverged infrastructure and was looking for a completely isolate...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Dell EMC IDPA, Dell IDPA, EMC IDPA
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Under Armour, Christian Brothers University, Presidio
Find out what your peers are saying about Commvault Cloud vs. Dell PowerProtect DP (IDPA) and other solutions. Updated: December 2025.
880,481 professionals have used our research since 2012.