CMW Tracker vs IBM Cloud Pak for Automation comparison

CMW Lab and IBM are both solutions in the Process Automation category. CMW Lab is ranked #42, while IBM is ranked #21 with an average rating of 9.0. CMW Lab holds a 0.4% mindshare in PA, compared to IBM’s 0.5% mindshare. Additionally, 100% of CMW Lab users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

CMW Tracker

Read 15 CMW Tracker reviews

409 Views
176 Comparison Views

100% willing to recommend

IBM Cloud Pak for Automation

Read 2 IBM Cloud Pak for Automation reviews

269 Views
266 Comparison Views

100% willing to recommend

CMW Tracker

IBM Cloud Pak for Automation

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2025

CMW Tracker and IBM Cloud Pak for Automation are competitive products in business process management. IBM Cloud Pak for Automation stands out with comprehensive features justifying its cost.

Features: CMW Tracker provides flexibility and user-friendly workflow automation tools, making it suitable for diverse business needs. It includes straightforward process designs, easy-to-use interfaces, and customizable templates. IBM Cloud Pak for Automation offers robust integration capabilities and advanced AI, aimed at sophisticated process optimizations. It supports complex scalability, seamless system connections, and automation capabilities, which enhance business efficiency.

Ease of Deployment and Customer Service: CMW Tracker is known for its easy setup and responsive support, which simplifies deployment. Its system requires minimal training. IBM Cloud Pak for Automation may have a steeper learning curve due to complex architecture but benefits from extensive customer support. Its scalable deployment can handle intricate solutions effectively, supported by comprehensive documentation and training resources.

Pricing and ROI: CMW Tracker is priced effectively with lower initial setup costs, appealing to budget-conscious organizations seeking quick ROI. It offers a cost-effective solution for immediate business process improvements. IBM Cloud Pak for Automation requires a higher upfront investment but promises significant ROI through powerful features and efficiency improvements over time. This cost structure suits businesses valuing long-term benefits with comprehensive systems investments.

To learn more, read our detailed CMW Tracker vs. IBM Cloud Pak for Automation Report (Updated: September 2025).

Buyer's Guide

CMW Tracker vs. IBM Cloud Pak for Automation

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CMW Tracker

Ranking in Process Automation

42nd

Average Rating

9.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (42nd)

IBM Cloud Pak for Automation

Ranking in Process Automation

21st

Average Rating

8.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of CMW Tracker is 0.4%, up from 0.1% compared to the previous year. The mindshare of IBM Cloud Pak for Automation is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
IBM Cloud Pak for Automation	0.5%
CMW Tracker	0.4%
Other	99.1%

Process Automation

Featured Reviews

Sarah Sheluchin

Works

Excellent task manager software - supports both management and workflow

Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

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SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Effectively handles parallel instances effectively

I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Customize workflow processes visually and interactively."

"This solution can be useful for tracking the different stages of projects and the people working on them."

"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."

"The clean interface, prioritization, and private task lists aren't present in other solutions."

"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."

"I love this software because this software helps me to increase team productivity day-by-day."

"The configurable dashboard analytics and reporting capabilities ensure timely decision making."

"The feature I have found most valuable is the easy synchronization with other tools."

More CMW Tracker pros

"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."

"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."

Cons

"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."

"If your organization has only a few team members then this tool is not suitable."

"There are not very many report templates, and if there were more, it would really help."

"The initial setup can be quite slow and finicky."

"I am expecting new updates to improve the software."

"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."

"I would like them to offer a one-time payment plan that one can choose."

"The initial setup seemed a bit complex, and there is no great documentation."

More CMW Tracker cons

"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."

"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."

Pricing and Cost Advice

"This solution has a very lost cost."

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."

"Great value for the money."

"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."

"The price is so reasonable."

"Price per user works for me when they do not count my clients, which fill forms."

"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"

"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."

"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	3

No data available

Questions from the Community

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What do you like most about IBM Cloud Pak for Automation?

I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, ar...

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What is your experience regarding pricing and costs for IBM Cloud Pak for Automation?

IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pr...

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What needs improvement with IBM Cloud Pak for Automation?

I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. ...

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Comparisons

No data available

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Product Reports

Buyer's Guide

CMW Tracker

October 2025

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Buyer's Guide

Process Automation

October 2025

Download IBM Cloud Pak for Automation product report

Also Known As

Comindware Tracker

No data available

Overview

CMW Tracker offers a browser-accessible workflow management platform supporting low code development with features such as team collaboration and excellent customer service. Users value its affordability and ability to enhance transparency and standardize processes.

CMW Tracker streamlines project management by allowing non-technical users to create workflows, manage tasks, and synchronize tools efficiently. This platform emphasizes ease of deployment and modification, bringing transparency and clarity to processes while enabling workflow automation. Its user-friendly design, robust analytics, and cost-effectiveness make it a favored choice for organizations needing efficient workflow management.

What are the main features of CMW Tracker?

Easy Deployment and Modification: Quickly set up and customize according to user needs.
Browser Accessibility: Access from any location using any web browser.
Low Code Development: Empower users without technical expertise to create workflows.
Team Collaboration Tools: Facilitate seamless communication and collaboration among team members.
Robust Analytics and Reporting: Comprehensive analysis and reporting to track and optimize projects.
Mobile Accessibility: Manage time and tasks efficiently outside the office.

What benefits can users expect from CMW Tracker?

Improved Transparency: Increased visibility into project processes and status.
Standardized Processes: Better alignment and consistency in task management.
Cost-Effective Solution: Affordability without compromising on features and support.
Enhanced Ease of Use: User-friendly design reduces reliance on technical teams.

CMW Tracker is widely implemented across industries requiring efficient workflow management, particularly in settings where collaboration and process transparency are critical. Organizations benefit from its ability to standardize operations, reduce IT dependency, and enhance service delivery by enabling seamless communication among dispersed team members working on joint projects.

CMW Lab

IBM Cloud Pak for Automation offers design, build, run, and automation services to rapidly scale your programs and fully execute and operationalize an automation strategy.

IBM

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services

Information Not Available

Buyer's Guide

CMW Tracker vs. IBM Cloud Pak for Automation

September 2025

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