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Clumio vs Leena AI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Clumio
Ranking in AI IT Support
9th
Average Rating
9.6
Reviews Sentiment
5.4
Number of Reviews
4
Ranking in other categories
Backup and Recovery (34th), Cloud Backup (26th), SaaS Backup (9th)
Leena AI
Ranking in AI IT Support
25th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Help Desk Software (19th), AI-Agents for HR (4th), AI Procurement & Supply Chain (2nd)
 

Mindshare comparison

As of January 2026, in the AI IT Support category, the mindshare of Clumio is 2.2%, up from 1.2% compared to the previous year. The mindshare of Leena AI is 0.4%. It is calculated based on PeerSpot user engagement data.
AI IT Support Market Share Distribution
ProductMarket Share (%)
Clumio2.2%
Leena AI0.4%
Other97.4%
AI IT Support
 

Featured Reviews

reviewer2735244 - PeerSpot reviewer
IT Manager - Infrastructure & Security at a manufacturing company with 201-500 employees
Ensures efficient backup and recovery processes
The Protect and Restore features are very helpful. I can set up tags to include specific assets in our environment for backup. When I include those tags in my search, the assets are easily found and can be added for backup. I love the restore feature and how easily I can restore files, folders, or an entire image.
AP
Human Resource Manager at a manufacturing company with 5,001-10,000 employees
Chatbot has organized HR queries and has improved employee experience and self-service
The best feature that Leena AI offers is that it improves daily. Everything is improving with Leena AI, especially with enhancements in integrations, analytics, and the addition of AI in chatbots that help personalize content and provide relevant answers to end users based on past experiences from other companies. I worked in Human Resources and managed only the human resources section of Leena AI. Currently, Leena AI has also onboarded smart integration with WhatsApp, Teams, and Outlook, which is a valuable feature to have. Leena AI has positively impacted my organization since I implemented it in 2022 during COVID, as it organized messages from management and recruiters for 25,000 employees, helping to check their wellbeing while circulating important messages. After implementing Leena HR chatbot recently, workflows were streamlined. Queries that previously took five, six, or ten days to resolve are now managed under SLA, significantly improving employee experience. The improvements include an increase in resolution times. Since Leena AI is a growing chatbot, information that was previously scattered is now centralized, improving employee experience from 70% to 90% according to our survey.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We now have the peace of mind knowing that our entire AWS infrastructure is fully backed up into an air-gapped environment."
"Working with the Clumio/Commvault team has been a very good experience."
"Clumio has a straightforward setup"
"It has improved our disaster recovery footprint; previously, backups were only stored on premises, and having an offsite backup improves our reliability and security."
"Leena AI has positively impacted my organization by improving the efficiency of employees who were earlier not aware where to go to submit their HR-related queries."
"After implementing Leena HR chatbot recently, workflows were streamlined, queries that previously took five, six, or ten days to resolve are now managed under SLA, significantly improving employee experience."
 

Cons

"They need to improve their SQL backup services"
"Customer support for Leena AI is very good, but it takes a lot of turnaround time to come back and resolve the questions, queries, or issues."
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Top Industries

By visitors reading reviews
University
13%
Educational Organization
10%
Manufacturing Company
9%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Clumio?
The credit system can be confusing, but if you talk to your account manager, they can help alleviate those concerns.
What needs improvement with Clumio?
I would like to see a Dry Run feature for a full disaster recovery implemented.
What advice do you have for others considering Clumio?
I recommend starting with a trial and ensuring that the CloudFormation stack properly deploys in your environment. Set up email alerting to make sure you receive notifications about backup successe...
What is your experience regarding pricing and costs for Leena AI?
My experience with pricing, setup cost, and licensing has been positive. They are flexible with licensing, and the cost is manageable in India.
What needs improvement with Leena AI?
The reduction in the time of resolving client concerns is an area for improvement. If I have some issue that needs to be fixed immediately, the product team and support team of Leena AI can work to...
What is your primary use case for Leena AI?
My team uses Leena AI for query resolution through their helpdesk platform. We also use the chatbot and onboarding module as well as the offboarding module of Leena AI. I work in a team where we mo...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
Information Not Available
Find out what your peers are saying about Clumio vs. Leena AI and other solutions. Updated: January 2026.
881,114 professionals have used our research since 2012.