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CTERA Enterprise File Services Platform vs CloudAlly comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudAlly
Ranking in Cloud Backup
48th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
SaaS Backup (22nd), MSP Backup (11th)
CTERA Enterprise File Servi...
Ranking in Cloud Backup
8th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
File System Software (1st), NAS (4th), Cloud Migration (3rd), Cloud Storage (4th), Disaster Recovery (DR) Software (7th), Cloud Storage Gateways (1st), Content Collaboration Platforms (6th), AI Legal & Compliance (3rd)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of CloudAlly is 0.7%, up from 0.7% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
CTERA Enterprise File Services Platform0.9%
CloudAlly0.7%
Other98.4%
Cloud Backup
 

Featured Reviews

it_user550464 - PeerSpot reviewer
ICT Officer at a financial services firm with 1,001-5,000 employees
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.
Tim M. - PeerSpot reviewer
Senior Manager at a manufacturing company with 10,001+ employees
Supports global file recovery and rapid data versioning across 80 nodes
When we implemented CTERA Enterprise File Services Platform early on, and we've been on the platform for three years, we have three different cloud portals. We have an EU portal, we have an Americas portal, and we have an APAC portal. It would be nice if we could combine that into one portal just for that global single pane of glass look. We've talked with them about that and they say it's challenging just because of some of the structure, but that would be something nice if we could get that. I integrated with Varonis, and because CTERA Enterprise File Services Platform didn't have initially a working relationship with that vendor, it would have been nice had that pre-existed us saying we need this. But that wasn't totally CTERA's fault. There was a lot of challenge working with the vendor to build out that interface. A single pane of glass for CTERA Enterprise File Services Platform would be beneficial. Everything else works fairly well. We've never had a point where we couldn't get to something that caused us to have a serious outage, and that to me is the mark of a good software package. It's never really caused us serious issues. We have our issues, that's true, and every software package does. However, we've always been able to meet the needs of the business, and we drive hard on security, stability, and scalability. From the scalability standpoint, that's one of the most important things to us. We're on their capacity-based licensing, so if I need to ramp up another CTERA Enterprise File Services Platform NAS, if we have an M&A, I can easily and quickly spin up another NAS and start doing that data transition fairly quickly. The biggest maintenance issue with CTERA Enterprise File Services Platform is firmware upgrades. We've done a lot of transition from hardware solution to virtualized infrastructure in order to minimize that hardware lifecycle portion of it. We have to upgrade the firmware and sometimes that can be challenging in the nature of business of our size with 80 CTERA Enterprise File Services Platform nodes around the globe. The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time. For our smaller sites, it would be an hour or two, and I can build that into a fairly easy change window. But in our larger sites where we may have hundreds of terabytes of data, that database update process took maybe a day or a day and a half. That becomes more challenging, especially in a manufacturing environment where people are wanting to access configuration files. We had to pin the data locally because the data would be available on the local edge filer, but the cloud sync, while it was updating the database, the cloud files weren't available. That would be the other thing I'd like to see an improvement on: some way to do those database upgrades either in a more segmented fashion or in some type of offline environment. I understand the logistics behind that sounds easy, but I'm sure it's not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CloudAlly provides a unique solution for every major email application."
"The user-friendly interface of CloudAlly significantly enhances data protection."
"Definitely an impressive ROI because the app is inexpensive and saves us time, headaches plus slow computer devices that could be jammed with huge data."
"With this solution, its remarkable to see that ease of use means ease of use."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."
"After we finished the implementation, after about six months or so of using it, it's good because all the administration tasks are done via a graphical user interface."
"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."
"I recommend everyone to use CTERA Enterprise File Services Platform as it is really stable, versatile, and it does not have much downtime—it is perfect."
"Apart from time-saving, CTERA Enterprise File Services Platform provides secure file access and centralized control, which are measurable benefits for me."
"I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device."
"CTERA Enterprise File Services Platform has positively impacted my organization in that it works as a file server, and centralizing things makes managing them in one location simpler than managing them everywhere else."
 

Cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time."
"In my experience, CTERA Enterprise File Services Platform is not stable."
"There needs to be improvements, particularly regarding real-time sync conflict resolution and cloud latency."
 

Pricing and Cost Advice

Information not available
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"So far, pricing seems to be fine."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
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Top Industries

By visitors reading reviews
Legal Firm
28%
Comms Service Provider
11%
Computer Software Company
8%
Wholesaler/Distributor
6%
Computer Software Company
52%
Outsourcing Company
17%
Educational Organization
5%
Construction Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise16
 

Questions from the Community

What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I do not know much about the pricing, setup cost, or licensing cost of CTERA Enterprise File Services Platform. I believe it comes with a license. From what I heard from my seniors, a 50 TB capacit...
What needs improvement with CTERA Enterprise File Services Platform?
I cannot think of any areas at this time that could be improved. CTERA Enterprise File Services Platform is a well-rounded platform.
What is your primary use case for CTERA Enterprise File Services Platform?
I primarily use CTERA Enterprise File Services Platform to replicate our marketing content to our regional offices. Marketing uses the Adobe application suite for creating and managing file content...
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. CloudAlly and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.