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CTERA Enterprise File Services Platform vs CloudAlly comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudAlly
Ranking in Cloud Backup
47th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
SaaS Backup (21st), MSP Backup (10th)
CTERA Enterprise File Servi...
Ranking in Cloud Backup
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
File System Software (1st), NAS (4th), Cloud Migration (4th), Cloud Storage (4th), Disaster Recovery (DR) Software (7th), Cloud Storage Gateways (1st), Content Collaboration Platforms (7th), AI Legal & Compliance (3rd)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of CloudAlly is 0.8%, up from 0.7% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
CTERA Enterprise File Services Platform1.1%
CloudAlly0.8%
Other98.1%
Cloud Backup
 

Featured Reviews

it_user550464 - PeerSpot reviewer
ICT Officer at a financial services firm with 1,001-5,000 employees
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.
Tim M. - PeerSpot reviewer
Senior Manager at a manufacturing company with 10,001+ employees
Supports global file recovery and rapid data versioning across 80 nodes
When we implemented CTERA Enterprise File Services Platform early on, and we've been on the platform for three years, we have three different cloud portals. We have an EU portal, we have an Americas portal, and we have an APAC portal. It would be nice if we could combine that into one portal just for that global single pane of glass look. We've talked with them about that and they say it's challenging just because of some of the structure, but that would be something nice if we could get that. I integrated with Varonis, and because CTERA Enterprise File Services Platform didn't have initially a working relationship with that vendor, it would have been nice had that pre-existed us saying we need this. But that wasn't totally CTERA's fault. There was a lot of challenge working with the vendor to build out that interface. A single pane of glass for CTERA Enterprise File Services Platform would be beneficial. Everything else works fairly well. We've never had a point where we couldn't get to something that caused us to have a serious outage, and that to me is the mark of a good software package. It's never really caused us serious issues. We have our issues, that's true, and every software package does. However, we've always been able to meet the needs of the business, and we drive hard on security, stability, and scalability. From the scalability standpoint, that's one of the most important things to us. We're on their capacity-based licensing, so if I need to ramp up another CTERA Enterprise File Services Platform NAS, if we have an M&A, I can easily and quickly spin up another NAS and start doing that data transition fairly quickly. The biggest maintenance issue with CTERA Enterprise File Services Platform is firmware upgrades. We've done a lot of transition from hardware solution to virtualized infrastructure in order to minimize that hardware lifecycle portion of it. We have to upgrade the firmware and sometimes that can be challenging in the nature of business of our size with 80 CTERA Enterprise File Services Platform nodes around the globe. The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time. For our smaller sites, it would be an hour or two, and I can build that into a fairly easy change window. But in our larger sites where we may have hundreds of terabytes of data, that database update process took maybe a day or a day and a half. That becomes more challenging, especially in a manufacturing environment where people are wanting to access configuration files. We had to pin the data locally because the data would be available on the local edge filer, but the cloud sync, while it was updating the database, the cloud files weren't available. That would be the other thing I'd like to see an improvement on: some way to do those database upgrades either in a more segmented fashion or in some type of offline environment. I understand the logistics behind that sounds easy, but I'm sure it's not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user-friendly interface of CloudAlly significantly enhances data protection."
"Definitely an impressive ROI because the app is inexpensive and saves us time, headaches plus slow computer devices that could be jammed with huge data."
"With this solution, its remarkable to see that ease of use means ease of use."
"CloudAlly provides a unique solution for every major email application."
"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."
"Apart from time-saving, CTERA Enterprise File Services Platform provides secure file access and centralized control, which are measurable benefits for me."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"CTERA Enterprise File Services Platform has improved our operations tremendously by eliminating our NAS branch and providing a single platform for our file storage where we can sync, share, and backup our runtime data."
"CTERA is a very scalable product, allowing us to grow."
"CTERA stood out due to its ease of use and superior security features."
"CTERA Enterprise File Services Platform has positively impacted my organization by making our data management better, giving us greater security in our use, and letting us work easier with all the file services we need."
 

Cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
"In my experience, CTERA Enterprise File Services Platform is not stable."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial."
"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"However, in some cases, they could improve performance."
"CTERA Enterprise File Services Platform can be improved, but I consider it to be good overall."
"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."
"There are two things about CTERA Enterprise File Services Platform that I think they can improve. The first one is the reporting or maybe the monitoring solution because they lack reporting about the shares that we have, the used space, the total space, the permissions, or other relevant metrics."
 

Pricing and Cost Advice

Information not available
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"So far, pricing seems to be fine."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
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Top Industries

By visitors reading reviews
Legal Firm
25%
Comms Service Provider
12%
Computer Software Company
7%
Wholesaler/Distributor
6%
Computer Software Company
47%
Outsourcing Company
23%
Educational Organization
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise19
 

Questions from the Community

What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
Our experience with pricing, setup cost, and licensing for CTERA Enterprise File Services Platform was good; it was very manageable for getting started with the product.
What needs improvement with CTERA Enterprise File Services Platform?
A wishlist item would be the ability to import shares from one device to another. I would rate CTERA Enterprise File Services Platform a nine out of ten because I think there are some shortcomings ...
What is your primary use case for CTERA Enterprise File Services Platform?
Our main use case for CTERA Enterprise File Services Platform is that we use it as a cloud platform. We use it as an enterprise file system to access shares in our daily operations.
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. CloudAlly and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.