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Fortra's Clearswift Secure Web Gateway vs Symantec Cloud Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (7th)
Fortra's Clearswift Secure ...
Ranking in Secure Web Gateways (SWG)
36th
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Symantec Cloud Secure Web G...
Ranking in Secure Web Gateways (SWG)
31st
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.5%, up from 2.0% compared to the previous year. The mindshare of Fortra's Clearswift Secure Web Gateway is 0.6%, up from 0.4% compared to the previous year. The mindshare of Symantec Cloud Secure Web Gateway is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.5%
Symantec Cloud Secure Web Gateway0.8%
Fortra's Clearswift Secure Web Gateway0.6%
Other95.1%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
KM
Pre-Sales Support Engineer at GTN (Groupe de Technologies et de Negoce)
I would say the solution is stable. We've deployed it here for one year, and for the moment, we've had no issues
I would rate the product as seven out of 10. The product needs maintenance only if something is wrong with the configuration. If so, we are always available to reconfigure or make some adjustments, and the app system numbers are very available. Anytime we need them, they're there for us. The last time I called the engineer in charge of the product, he told me everything was fine apart from the setup. They want to add more ports about a dedicated service that he cannot do for us. I asked him to take a snapshot and send it to me so I can forward it to the system group. The solution can be deployed in companies of any size. One thing I would recommend to anyone contemplating implementing the product would be, don't be put off because Clearswift Secure Web Gateway is not at the top on Gartner. That does not mean it's not a good solution. I think all the solutions are equal. It all depends on how you deploy the solution and where you put it.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Simplifies management by shifting from on-premises solutions to cloud-based
Depending on the complexity of your system, you might need additional help during implementation. Considerations such as whether you’re using federated Active Directory or on-premises Active Directory need to be addressed. While setting up a system can be quick, taking only ten minutes to get started, rolling it out for an enterprise requires careful planning. Ensuring you make the right configuration choices is crucial for a successful deployment. It depends on the size of your deployment. While you can handle the setup, larger deployments might require additional support to manage effectively. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Our primary use case for this product is DLP,"
"It was a very easy product to install. It can be deployed very fast."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"With the Clearswift Secure Web Gateway, we have three antivirus engines searching the cloud web for any heuristics, malware, and viruses that may be contained on a URL or in a document attached to your emails or your traffic."
"The product is easy to install and deploy on the cloud."
"This solution does not require much administration."
"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."
 

Cons

"File integrity monitoring would be very advantageous as an additional feature."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The dashboards for local use could be better."
"Most of our clients want to use a web proxy integrated with other functionalities, like reverse proxies, and if we could add a firewall policy to this process, it would be better."
"if we could add a firewall policy to this process, it would be better."
"Symantec support is not very good. It is now outsourcing a significant portion of its support desk functions to distributors, who are taking over some of the help desk responsibilities."
"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
"The product is cost-effective, considering its features, technology, and support services."
"WSS runs slowly sometimes, I would like for this to be looked into."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
Information not available
"The price is fixed and affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
No data available
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
9%
Performing Arts
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise9
No data available
No data available
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
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What needs improvement with Symantec Web Security Service?
Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often enc...
What is your experience regarding pricing and costs for Symantec Cloud Secure Web Gateway?
Symantec is now part of Broadcom, and their pricing is comparable to others in the market. It's reasonably priced rel...
What advice do you have for others considering Symantec Cloud Secure Web Gateway?
Customers are increasingly adopting web isolation to enhance their network security. While this technology is costly,...
 

Also Known As

iBoss Cloud Platform
No data available
Symantec Web Security Service
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: June 2026.
903,118 professionals have used our research since 2012.