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Clearswift SECURE Email Gateway vs Trend Micro Email Security comparison

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Featured Review
Buyer's Guide
Email Security
July 2022
Find out what your peers are saying about Proofpoint, Cisco, Microsoft and others in Email Security. Updated: July 2022.
620,068 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."

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"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution.""The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient.""Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security.""The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."

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Cons
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."

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"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.""There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do.""There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro.""The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."

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Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

    Information Not Available
  • "The cost is about $6,000 for 300 users for one year."
  • "The price of Trend Micro Email Security is annual. There are no additional fees."
  • More Trend Micro Email Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:Compared to other similar products, this is an expensive solution.
    Top Answer:They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer… more »
    Top Answer:The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a… more »
    Top Answer:The solutions manufacturer tries to upgrade the customer to move from on-premises to the cloud. They plan to replace… more »
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Clearswift SECURE Email Gateway (SEG) offers cyber-attack protection and outbound data loss prevention for secure email collaboration. With its legacy in the MIMEsweeper for SMTP technology, the Clearswift SEG incorporates the latest in inbound threat protection (Sophos and/or Kaspersky AV), a multi-layer spam defence mechanism, multiple encryption options, deep content inspection control on size and types of attachments and Adaptive Redaction features.

    Stop more attacks with a cross-generational blend of threat techniques.

    Offer
    Learn more about Cisco Secure Email
    Learn more about Clearswift SECURE Email Gateway
    Learn more about Trend Micro Email Security
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Volusion County Schools
    MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company22%
    Government7%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider17%
    Government14%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company20%
    Government7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise18%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise17%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise49%
    Buyer's Guide
    Email Security
    July 2022
    Find out what your peers are saying about Proofpoint, Cisco, Microsoft and others in Email Security. Updated: July 2022.
    620,068 professionals have used our research since 2012.

    Clearswift SECURE Email Gateway is ranked 25th in Email Security with 1 review while Trend Micro Email Security is ranked 18th in Email Security with 4 reviews. Clearswift SECURE Email Gateway is rated 8.0, while Trend Micro Email Security is rated 8.4. The top reviewer of Clearswift SECURE Email Gateway writes "Stable, but malware needs improvement and customer support is poor". On the other hand, the top reviewer of Trend Micro Email Security writes "Easily configurable solution suitable for small to medium businesses". Clearswift SECURE Email Gateway is most compared with Microsoft Exchange Online Protection, Mimecast Email Security with Targeted Threat Protection, Proofpoint Email Protection, Microsoft Defender for Office 365 and Symantec Messaging Gateway, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Barracuda Email Security Gateway, Proofpoint Email Protection, Fortinet FortiMail and Trend Micro ScanMail.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.