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ClearSkies SaaS NG SIEM vs Trellix Helix Connect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClearSkies SaaS NG SIEM
Ranking in Security Information and Event Management (SIEM)
38th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Security Incident Response (2nd)
 

Mindshare comparison

As of September 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ClearSkies SaaS NG SIEM is 0.7%, up from 0.2% compared to the previous year. The mindshare of Trellix Helix Connect is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Trellix Helix Connect1.4%
ClearSkies SaaS NG SIEM0.7%
Other97.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

Zuhair Hasan - PeerSpot reviewer
Manager, Information Technology Security at Nesma
Has good integration capability and provides information and events but improvement is needed in information retrieval speed
The best features are the comprehensive event collection and analysis. Once set up properly, we receive all events and information. The team analyzes our data and presents incidents to us. We can communicate with their team to escalate and resolve incidents. It has a feature we use to search for information about our environment and past incidents. This is very valuable. The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets.
reviewer2840397 - PeerSpot reviewer
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Centralized threat triage has improved endpoint control but still needs better cloud insights
Trellix Helix Connect can definitely be improved, especially regarding cloud and SaaS telemetry gaps. It could enhance its native cloud and SaaS telemetry integration. Additionally, sometimes when we open the details of a file, it lacks meta fields altogether, and we must manually ask the user for the meta fields, such as when the file was created, last opened, last updated, and its hash value. Helix does not perform as expected in this regard. There are also many false positives flagged that should not be, and there is no on-premises option for FireEye Helix. Lastly, the GUI and dashboard feel very old-school and legacy, needing improvement, as all competitors have far superior GUIs and UI/UX interfaces. I would add that we have experienced specific problems with session timeouts where we randomly log out from the system after some time and face issues in logging back in. This required us to contact customer service frequently, which is also not very reliable or prompt.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The correlation rules and the user platform are most valuable."
"The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets."
"ClearSkies is the best for software as a service and small organizations with up to 500 employees."
"The best feature of Trellix Helix Connect is its quick implementation."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"We are able to block some advanced malware and other things."
"The features that I find most valuable in Trellix Helix Connect are the incident response capabilities, which include EDR and XDR, along with the SoC capabilities added in the new advanced Trellix AI intelligence."
"With FireEye Helix, if a customer already uses any of the FireEye endpoint solutions, the response part is very fast and the investigation is also very fast."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The most valuable features include predefined use cases and threatening states."
 

Cons

"They can add behavior analytics and AI or machine learning technology."
"They can add behavior analytics and AI or machine learning technology. They also improve their correlation engine. In addition to collecting logs from devices, they can collect the traffic and then correlate these logs and the traffic information."
"The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something."
"Trellix needs to address the price for the product to be more appealing to customers."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"It should have more cloud connectors. It could also be cheaper."
"I think the usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
 

Pricing and Cost Advice

"They have changed the pricing policy. Its price is competitive. Its price is less than half of the price of QRadar, LogRhythm, and Splunk."
"Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
"It could be cheaper, but that applies to every product."
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Financial Services Firm
17%
Construction Company
13%
Hospitality Company
7%
Comms Service Provider
16%
Outsourcing Company
12%
Financial Services Firm
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for FireEye Helix?
Our experience with pricing, setup cost, and licensing has been positive; the setup process was manageable, and the license model was flexible enough to meet our requirements.
What needs improvement with FireEye Helix?
There is little training available for technology teams to master the key features of Trellix Helix Connect, and that could be improved. Reports can be difficult to customize and adapt, and analyzi...
What is your primary use case for FireEye Helix?
Trellix Helix Connect is being managed by my company's infrastructure area to improve information security processes in monitoring, investigating, and minimizing problems and threats to our cloud s...
 

Also Known As

ClearSkies NG SIEM
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about ClearSkies SaaS NG SIEM vs. Trellix Helix Connect and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.