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ClearSkies SaaS NG SIEM vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClearSkies SaaS NG SIEM
Ranking in Security Information and Event Management (SIEM)
50th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ClearSkies SaaS NG SIEM is 0.2%, up from 0.1% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Trellix Helix Connect0.7%
ClearSkies SaaS NG SIEM0.2%
Other99.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

ZH
Has good integration capability and provides information and events but improvement is needed in information retrieval speed
The best features are the comprehensive event collection and analysis. Once set up properly, we receive all events and information. The team analyzes our data and presents incidents to us. We can communicate with their team to escalate and resolve incidents. It has a feature we use to search for information about our environment and past incidents. This is very valuable. The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets."
"The correlation rules and the user platform are most valuable."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"The most valuable features include predefined use cases and threatening states."
"The best feature of Trellix Helix Connect is its quick implementation."
 

Cons

"They can add behavior analytics and AI or machine learning technology. They also improve their correlation engine. In addition to collecting logs from devices, they can collect the traffic and then correlate these logs and the traffic information."
"The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something."
"Trellix needs to address the price for the product to be more appealing to customers."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"Integrations could be improved, and the dashboard could be a little better."
"There is room for improvement in the integration capabilities of third-party tools."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
 

Pricing and Cost Advice

"They have changed the pricing policy. Its price is competitive. Its price is less than half of the price of QRadar, LogRhythm, and Splunk."
"Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others."
"It could be cheaper, but that applies to every product."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"FireEye Helix is a little expensive."
"I rate Trellix Helix a five out of ten for pricing."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for ClearSkies SaaS NG SIEM?
Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others.
What needs improvement with ClearSkies SaaS NG SIEM?
The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something.
What is your primary use case for ClearSkies SaaS NG SIEM?
I use the solution as a SIEM and managed SOC. It collects events and incidents from all our systems like, EDR, NDR, servers, and switches. The managed SOC team raises incidents for us to review and...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

ClearSkies NG SIEM
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about ClearSkies SaaS NG SIEM vs. Trellix Helix Connect and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.