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ClearSight Analyzer vs Infraon IMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClearSight Analyzer
Ranking in Network Monitoring Software
91st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Infraon IMS
Ranking in Network Monitoring Software
83rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (32nd), IT Infrastructure Monitoring (56th), Cloud Monitoring Software (48th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ClearSight Analyzer is 0.4%, up from 0.1% compared to the previous year. The mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Infraon IMS0.5%
ClearSight Analyzer0.4%
Other99.1%
Network Monitoring Software
 

Featured Reviews

DT
Senior Network Engineer at Montgomery College
Shows question being asked, breaks it down and it'll just show you who's not answering
I wouldn't want the interface to go towards the web because they did have a version that was inside of the TruView product. It was more web-based and, to me, the web-based applications lose the robustness of the intimacy of a true character interface. I liked that they were on that path and I hope that they stay on that path because it just looks like it's a better product. I would like to see a multi-user version where you can have a launch platform and, potentially, instead of buying six licenses you buy 12 seats or something like that. From a centralized platform, you could have multiple users using that particular product in a series of different ways. That's what I'd like to see, rather than having everybody running a standalone one on their own workstation.
it_user1631601 - PeerSpot reviewer
GTM Manager at a computer software company with 201-500 employees
Our process efficiency has improved by having all the information in one place, which has reduced manpower
The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is the best protocol analyzer I've used and I've used some from WildPackets and quite a few other places."
"What ClearSight will do is it actually maps out the conversation for you."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"Infraon IMS allows us to do several things from a single window, which is important to us."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"With Infraon, everything is already built-in so you are able to plug-and-play with the system."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."
 

Cons

"I would like to see a multi-user version where you can have a launch platform and, potentially, instead of buying six licenses you buy 12 seats or something like that."
"I was upset when they sold the product to NETSCOUT."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"Email support is a bit slow. Once you drop an email, it takes time."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
 

Pricing and Cost Advice

"It was pretty modest because you could get it in different ways. I think the six licenses, at that time, were about $1,000 each. But then again, I work for a school and educators tend to get discounts on things. So maybe it cost us about five or six hundred a copy."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"Licensing is calculated on a per-user basis."
"The pricing is reasonable, given the features that they provide."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
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Top Industries

By visitors reading reviews
Construction Company
17%
Comms Service Provider
11%
Financial Services Firm
7%
Retailer
7%
Manufacturing Company
18%
Financial Services Firm
15%
Outsourcing Company
13%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
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Also Known As

No data available
Everest IMS
 

Overview

 

Sample Customers

Japan Atomic Energy Research Institute
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: June 2026.
902,988 professionals have used our research since 2012.