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Clarity CA vs KACE Desktop Authority [EOL] comparison

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Broadcom and Quest Software are both solutions in the Client Desktop Management category. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 100% of Quest Software users who would recommend it.
Clarity CA
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100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 26, 2025

Clarity CA and KACE Desktop Authority compete in IT management and systems administration. While Clarity CA provides competitive pricing and excellent customer service, KACE Desktop Authority offers advanced features, making it slightly superior.

Features: Clarity CA offers comprehensive process management tools, customizable workflows, and efficient operational solutions. KACE Desktop Authority provides robust endpoint management, remote control, and automated patching, catering to complex IT infrastructures for greater administrative control.

Ease of Deployment and Customer Service: Clarity CA's deployment is straightforward with accessible customer service for quick issue resolution. KACE Desktop Authority requires considerable initial setup but benefits from structured training, favoring those who can manage a comprehensive deployment process.

Pricing and ROI: Clarity CA maintains a competitive pricing model with favorable ROI due to process automation efficiency. KACE Desktop Authority, despite higher setup costs, offers significant long-term ROI with its expansive feature set for enhanced system management.

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Buyer's Guide
Client Desktop Management
October 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Clarity CA
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Client Desktop Management (4th)
KACE Desktop Authority [EOL]
Average Rating
10.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

TN
TaiNguyen1
Solution center consultant at a tech vendor with 10,001+ employees
Multipurpose and useful for managing projects and resources; easy to integrate with other systems, and has a knowledgeable technical support team
I support Clarity CA, but I'm on the administrator side rather than the end-user side. My company has a partnership with Clarity CA. Clarity CA is deployed on-premises in my company, but I have a customer who deployed the solution on the cloud. Deploying the solution requires two or three resources. For ongoing support, it depends on how many people use Clarity CA. A minimum of three or four resources would be enough to support the solution, particularly two LIFF developers and one administrator. My advice to people looking into implementing Clarity CA is to make sure there's a team who'll support it, otherwise, you have to look into a Broadcom partner that can provide you with a service support deal. This way, you don't have to deal with the many administrative and maintenance responsibilities that go with Clarity CA as that could be a hassle. You have to be ready by having a team who will support the solution. My rating for Clarity CA is nine out of ten. Its interface is getting better. It has everything you need in terms of program or project management. The solution works for any organization. It's stable, flexible, and has been around for a long time. You can do a lot with Clarity CA, and that gives you a little bit of power.
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it_user1762365 - PeerSpot reviewer
it_user1762365
IT Manager at ABLE STEEL FABRICATORS
Saves me time and effort when adding and subtracting drives, and Premier Support handles updates
Desktop Authority is nice for us because we can pass out all of our drive mappings and our printers, throughout the office and the shop. Our environment is a very big place because we're a steel fabricator. We don't fabricate steel racks for your kitchen. We're fabricating steel buildings and beams for highrises. We're sitting on a few acres of property, so it's nice to be able to deploy and fix things without always having to walk everywhere or physically go to a machine to map a drive. It's easier to use than doing it in Windows Active Directory, which I never have loved at all. One of the benefits is time savings. If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it. That is one way it does save me time, probably a few hours every month. I don't have to mess around with something that I can do by opening up Desktop Authority. I can make a few changes, apply those changes, and I'm done in a matter of a few minutes. In the old days, I would have had to go outside, to every machine and every computer. We have jobs that run anywhere from two months to two years. We did a lot of steel for the Rams' stadium, SoFi Stadium in California. That job is still going and it's four years in. But at some point, we're going to want to shut that job down, and we'll shut that particular drive off of the network. And that's the advantage. I can individually go in and say, "Okay, we're done fabricating steel for this job. The shop doesn't need to see this information anymore," and I can pull it away from them really easily with this software. That's one of the things that is a huge benefit for me. That's where it's saving me time.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is also really easy to use; you just schedule a job and create a package of software, and everything just works."
"My organization has benefited from Clarity CA because everyone can do project staffing through it, people in the organization can staff projects by looking at the resources and skills before staffing, change requests can also be done in Clarity CA, and through it you can have an overall view of each project and how a project is doing, so it helped improve my organization."
"To me, the most valuable feature of Clarity CA is the timesheet. It's the only feature I use because I just support the tool, and I just enter time on it. Others use Clarity CA for other purposes, such as resource management, project management, scheduling, and financials. The tool also has a fairly simple integration with other systems, so at the moment, it's working fine. I also like that you can write your own code in Clarity CA, and you can make changes to it based on your needs."
"If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it."
"For what I use the solution for, it works really well."
 

Cons

"Technical support is good, when they get back to you. I usually have to use Google, though, because sometimes we have to meet deadlines and don't have the time to wait for them to get back to us."
"What could be improved in Clarity CA is its UI, but I know the Clarity team is working on a new UI, so I'm expecting its UI to get better. The software also has too many functions, so it would be good if the functions or features could be split up, rather than needing to buy the whole Clarity CA package, when you'll only use a few of its functions. This increases the cost of the software, so that's another area for improvement. How Clarity CA is marketed could also be improved."
"It would be nice if it were a little easier to maneuver around the patch management. I would like to use that more, but it got very cumbersome and complicated when I tried to use it in the past. I haven't used that much since then."
 

Pricing and Cost Advice

"It's fairly expensive to use Clarity CA. There's a yearly license fee for the solution based on the users, and there's a one-time implementation fee as well."
"Cost was a big factor when we made the decision to go with it. It wasn't very expensive, and it's not even very expensive now. I pay less than $500 a year for it."
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Compared 100% of the time
More KACE Desktop Authority [EOL] Competitors
 

Product Reports

Buyer's Guide
Client Desktop Management
October 2026
Clarity CA reportDownload Clarity CA product report
Buyer's Guide
Client Desktop Management
October 2026
KACE Desktop Authority [EOL] reportDownload KACE Desktop Authority [EOL] product report
 

Also Known As

Client Automation, CA Client Manager, CA Client Automation
No data available
 

Overview

Clarity CA is a comprehensive solution designed to streamline project management processes for businesses seeking efficient, real-time insights. It's tailored to enhance decision-making and improve resource allocation through its robust set of features.

By providing a flexible framework for managing projects, Clarity CA optimizes project delivery with its data-driven approach. Known for its adaptability to complex workflows, it supports dynamic business objectives. The platform's focus on adaptability ensures it aligns with evolving business needs.

What are the key features of Clarity CA?
  • Integrated Dashboard: Offers a centralized view and control over projects.
  • Real-time Data Analytics: Enables informed decision-making with up-to-date insights.
  • Resource Management: Facilitates optimized resource allocation and utilization.
  • Risk Management Tools: Helps identify and mitigate potential project risks.
What ROI improvements can users expect from Clarity CA?
  • Improved Efficiency: Enhances project delivery timelines.
  • Cost Reduction: Minimizes unnecessary expenses through effective planning.
  • Increased Productivity: Streamlines operations for better output.
  • Enhanced Collaboration: Fosters teamwork and communication.

Clarity CA is widely adopted across industries ranging from construction to IT, where project complexity requires robust planning and execution capabilities. In construction, it assists in managing timelines and resources efficiently. In IT, the focus is on improving development cycles and coordinating multidisciplinary teams.

Broadcom

KACE Desktop Authority [EOL] was a trusted endpoint management tool that allowed IT administrators to optimize, manage, and secure networked Windows endpoints efficiently and effectively through automation and policy-based controls.

The effectiveness of KACE Desktop Authority [EOL] centered on its ability to streamline the management of Windows endpoints via centralized control. This tool helped reduce complexity in managing devices by automating tasks such as software deployment, security patching, and configuration management. Its support for group policy initiation and network auditing made it a favorite in many IT departments. Its easy integration with existing network infrastructure further enhanced its utility for IT professionals.

What are the key features of KACE Desktop Authority [EOL]?
  • Software Deployment: Automates installation and updates, saving admin time.
  • Security Management: Provides layered protection through centralized security controls.
  • Configuration Management: Simplifies policy application for consistent endpoint settings.
  • Asset Inventory: Offers comprehensive device tracking and reporting capability.
  • Patch Management: Streamlines the updating process to keep systems secure and compliant.
What benefits should users consider in reviews?
  • Time Efficiency: Reduces manual tasks through automation and policy enforcement.
  • Cost Savings: Minimizes labor and downtime through effective resource allocation.
  • Improved Security: Enhances endpoint security with proactive management features.
  • Scalability: Accommodates growing networks with ease of deployment and operation.

In industries with extensive IT infrastructures, such as finance and healthcare, KACE Desktop Authority [EOL] was implemented to maintain compliance, ensure security, and improve IT efficiency. Its deployment enabled these industries to meet rigorous standards and respond to technological changes swiftly.

Quest Software
 

Sample Customers

First Horizon National Corporation, Olympus, Petroleum Company of Trinidad and Tobago LimitedŒ _Petrotrinî, Racing and Wagering Western Australia
Elevion
Buyer's Guide
Client Desktop Management
October 2026
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