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Citrix uberAgent Monitoring vs Datadog comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix uberAgent Monitoring
Ranking in IT Infrastructure Monitoring
51st
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Datadog
Ranking in IT Infrastructure Monitoring
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (3rd), Log Management (3rd), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th), AI Observability (1st)
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Citrix uberAgent Monitoring is 0.5%, down from 0.6% compared to the previous year. The mindshare of Datadog is 3.6%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Datadog3.6%
Citrix uberAgent Monitoring0.5%
Other95.9%
IT Infrastructure Monitoring
 

Featured Reviews

SK
Enterprise Architect at Wipro Limited
Optimizing user experience through comprehensive monitoring and real-time analytics
Citrix uberAgent Monitoring helps us optimize the end-user experience. It identifies slow applications, system bottlenecks, and offers network and latency analytics to detect network congestion and connection issues. It enhances the security of Citrix environments by providing valuable security insights. It integrates well with Splunk and Elastic Stack to provide real-time analytics. Additionally, it is useful for tracking Citrix log-ons and determining where delays are happening.
Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Citrix uberAgent Monitoring helps us optimize the end-user experience."
"We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls."
"Cost and performance optimization were the major enhancements for our organization."
"Datadog has positively impacted my organization by helping us make our web portals more efficient, and as we get the agent installed on more devices, it's really provided us visibility that we haven't had in my entire career with Ace Hardware."
"Check out Datadog. It is awesome."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"Datadog has positively impacted our organization because our customers are very happy using it."
"We integrate our application logs. It is great to be able to tie our metrics and our traces together."
"Datadog has impacted my organization positively as this is our main observability tool when it comes to monitoring services, traces, and all resources within key services."
 

Cons

"Citrix uberAgent Monitoring currently does not have its own database and requires dependency on products like Splunk or Elastic Stack for visualization."
"Datadog is so feature-rich that it is often hard to onboard new folks and tough to decide where to invest time."
"Billing should be more transparent."
"The only thing that they were missing that has thrown us from the beginning (they are still missing it) is consistency in the APIs."
"The pricing model seems to escalate quickly with increasing metrics ingestion and monitoring across clouds."
"Lacks some flexibility in the customization."
"One thing to improve would be making it easier to see common patterns across traces."
"In terms of UI, everything is very small, which makes it quite difficult to navigate at times."
"When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits."
 

Pricing and Cost Advice

Information not available
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"It has a module-based pricing model."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"This solution is budget friendly."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
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Top Industries

By visitors reading reviews
Healthcare Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Government
7%
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise100
 

Questions from the Community

What needs improvement with Citrix uberAgent Monitoring?
Citrix uberAgent Monitoring currently does not have its own database and requires dependency on products like Splunk or Elastic Stack ( /products/elastic-stack-reviews ) for visualization. Some adv...
What is your primary use case for Citrix uberAgent Monitoring?
We primarily use Citrix uberAgent Monitoring ( /products/citrix-uberagent-monitoring-reviews ) for user experience monitoring, application performance tracking, and security insights on virtual and...
What advice do you have for others considering Citrix uberAgent Monitoring?
Fine-tuning is important for optimal results, and Citrix uberAgent Monitoring requires dependency on products like Splunk or Elastic Stack. Overall, I rate Citrix uberAgent Monitoring eight out of ...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Overview

 

Sample Customers

Information Not Available
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about Datadog, Zabbix, Splunk and others in IT Infrastructure Monitoring. Updated: August 2026.
914,322 professionals have used our research since 2012.