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DocuSign vs ShareFile vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

Oladele Olawusi - PeerSpot reviewer
Provides excellent features and workflows and can be deployed quickly
I like the workflow. It enables us to configure the envelope and send it to multiple people for signatures. We can structure the signature. The users can sign the document in a particular order or all at the same time The support is not accessible sometimes to African businesses. I have been…
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of DocuSign is its ability to save time."
"This speeds up the sign-off process."
"Very convenient, saves dealing with hard copies of documents."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"The solution is reasonably priced."
"We can structure the signature."
"DocuSign is easy to use. I also like the document tracking features."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"Citrix has a very good file auditing features and security features."
"It's user-friendly for end users."
"Easy to manage and fully secure."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution is scalable."
"This provides us with a secure way of sending tax returns without having to use passwords."
"Our staff found it simpler, as they did not have to work within a classification system."
"It keeps our company organized and everything is in one place."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"It facilitates collaboration and the ability to create custom workflows."
"Removed the need of paper storage and people flow into the office."
"Its functionality is enormous."
 

Cons

"DocuSign's mobile application could be better. It has some compatibility issues."
"I could always use better security around the solution."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"It should automatically be datestamped beside the signature."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"I would like for this solution to send me a copy of the signed document automatically."
"There are sometimes delays in user communication."
"The support is not accessible sometimes to African businesses."
"They should integrate the solution with more email services."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"Everything they have should be integrated into one item."
"The user interface is not very intuitive."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"My only issue with this solution is the cost, which should be improved."
"There are sometimes scalability issues after updates."
"The solution should be made more user-friendly for technical and business people."
"The technical support from Microsoft for SharePoint is often slow and rated a three out of ten."
"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
"The solution's support services and GenAI could be improved and made faster and more knowledgeable."
"The management of the product/back-end is complex."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"No good process to import emails from several users into a single comprehensive SP repository."
 

Pricing and Cost Advice

"The tool is expensive."
"You have to work hard in order to get the suitable licenses."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
"The platform has medium pricing."
"The cost is expensive, but worthwhile."
"It is very expensive.​"
"Licensing can be by server or by seat."
"The pricing works for us."
"For this type of solution, it is not wise to buy it without Software Assurance."
"The solution's pricing is relatively expensive because it's bundled with other products."
"The pricing is competitive."
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
9%
Manufacturing Company
7%
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
9%
Manufacturing Company
7%
Government
13%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
Ask a question
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What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and i...
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
Citrix RightSignature, Citrix ShareFile
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Docusign, Conga, Adobe and others in eSignature (Electronic Signature). Updated: June 2025.
857,028 professionals have used our research since 2012.