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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VMware ThinApp [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
VMware ThinApp [EOL]
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
it_user769638 - PeerSpot reviewer
Associate Operations at a financial services firm with 10,001+ employees
Streamlines checking our app after pushing an update, which helps cut costs
In the past we used multiple servers to load-balance the application and when we pushed updates to the application we would need to check it on all servers. But when it comes to VMware ThinApp we can do it on a file server or Isilon share and this helps cut costs and create a healthy environment. If we publish an application in Citrix through a server we should have more capacity. On multiple occasions, some applications need updates so at that point we need to disable the servers. But in this case there is no need for disabling user sessions, they can use it and we can do just gpupdate to update all servers in a row.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Troubleshooting Citrix is pretty straightforward."
"In terms of Citrix Workforce features, the most valuable for managing our remote workforce is security, especially AppProtect. Users cannot simply copy and paste data to their local devices. This prevents data breaches, as data can't be copied to OneDrive or Google Drive. Screenshots from local PCs are also blocked, though data can still be manually copied using a phone."
"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."
"Since COVID, we are able to work, as half the state is functioning right now through remoting in through Citrix Workspace."
"At this moment, 95 percent of our employees are using Citrix as the only tool to do their job."
"The most valuable feature of this product for me is that it provides secure access anywhere from any device."
"Before we adopted a VDI storage solution, our customers' personal information was leaked, but since we adopted a VDI solution, these kinds of issues have happened rarely."
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use."
"A great solution to get started with app virtualization, app mobility and deployment"
"In the past we used multiple servers to load-balance the application and when we pushed updates to the application we would need to check it on all servers, but when it comes to VMware ThinApp we can do it on a file server or Isilon share and this helps cut costs and create a healthy environment."
 

Cons

"Pricing and technical support need improvement."
"Tech support is pretty good. My only complaint is that if you are calling in a ticket, you need to know who is answering the call."
"Users have some trouble adjusting to the Receiver interface, but other than that, everything has been very easy."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"The studio is very slow."
"The user profiles could use some improvement."
"Citrix Director, which is like the monitoring interface from Citrix could use a revamp in the way that it displays information."
"There are some improvements needed regarding different types of options and still they are in research and build stage so once everything is set it will look good."
"There are some functional areas Thinapp could be improved. Perhaps including application specific or hardware specific virtual drivers"
 

Pricing and Cost Advice

"The licensing is $125 USD per user."
"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"We spent nearly 1,50,000 Euros for 250 licenses."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your primary use case for Citrix Virtual Apps and Desktops?
The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.
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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
ThinApp
 

Interactive Demo

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Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Delhi International Airport, Telus Communications Company, Mansfield District Council, St Edmunds College, Sydney Adventist Hospital, ITSAM, Hertz International, Bank of Tokyo-Mitsubishi UFJ Ltd. , ASVZ, Appenzell Ausserrhoden Informatik, MTF, Stadt Hattingen, €sterreichisches Verkehrsbªro AG, DER Reisebªro GmbH & Co OHG, Thomas-Krenn.AG, BFI Wien, Metal One Pipe & Tubular Products Inc., NTT Neomeit
Find out what your peers are saying about Citrix, Microsoft, Parallels and others in Application Virtualization. Updated: April 2026.
893,311 professionals have used our research since 2012.