

ITRS Geneos and Cisco Secure Network Analytics compete in the monitoring and analytics category. Geneos appears to have the upper hand due to its extensive monitoring capabilities and flexibility.
Features: ITRS Geneos delivers real-time monitoring with customizable dashboards and offers flexibility with custom scripts and data visualization. Cisco Secure Network Analytics emphasizes NetFlow data analytics, providing network traffic visibility and threat detection while integrating with other Cisco security tools.
Room for Improvement: ITRS Geneos requires better historical reporting, enhanced dashboard functionalities, and improved support for newer tech stacks like containers. Geneos users also cite the complexity of configuration and a need for advanced documentation. Cisco Secure Network Analytics could improve through better integration with other tools, a more intuitive user interface, and fewer false positives. Users find the licensing model and initial setup complexity as points for enhancement.
Ease of Deployment and Customer Service: Both ITRS Geneos and Cisco Secure Network Analytics prioritize on-premise deployment, with Geneos also offering public cloud options. Geneos is praised for strong customer service and technical support, although clarity in communication could improve. Cisco Secure Network Analytics is recognized for robust support and responsive service, receiving high user marks.
Pricing and ROI: ITRS Geneos is considered expensive, suitable for organizations that utilize its features across applications, resulting in a substantial ROI through minimized downtime and real-time insights. Cisco Secure Network Analytics is also noted for significant cost, attributed to its robust threat detection and network visibility. Pricing is based on data flow, leading to high costs justified by its impact on cybersecurity. Both products contribute to significant ROI through enhanced monitoring and security, with Geneos offering a broader application monitoring scope.
With respect to post-mortems during incidents, it really helps during root cause analysis.
There is a lack of adequate local support from the Indian side.
For technical support of Cisco, the support they provide depends on how the client procures it, and so far, it's understandable.
I would rate 9 out of 10 with respect to ITRS Geneos's support, support metrics, and their support delivery.
The scope of the load balancing work was a team effort where we used three tools for load balancing.
Cisco products are incredibly stable, boasting a 200% stability.
Once resolved, the system works well, and overall I think it's good.
The product is really capable of handling large volume data.
The solution should have the ability to analyze security events not only at the network layer but also at the application and OS layers.
Proper management of the database is also important; it should be centralized for easier data collection from a single database.
Initially, teams expect to depend on this heavily, but later SOC teams often prefer their own threat intelligence feeds or correlate intelligence inside SIEM instead.
Modern cloud platforms and data cloud platforms require more attention from the product.
Cisco solutions are considered to be very expensive.
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions.
The most valuable features include encrypted traffic analytics and the ability to fulfill requirements at the network level.
Lateral movement detection tends to be a high-value feature in enterprise environments.
The best feature of Cisco Secure Network Analytics is its reliability, which I find to be the one that gets used the most.
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems.
| Product | Mindshare (%) |
|---|---|
| Cisco Secure Network Analytics | 0.9% |
| ITRS Geneos | 0.6% |
| Other | 98.5% |


| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 7 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 40 |
Cisco Secure Network Analytics enhances network security through integrated threat detection and detailed traffic visibility, optimizing performance with AI analytics and strong platform integrations.
Cisco Secure Network Analytics offers deep visibility into network traffic, with tools like network maps and server response times. Its AI-driven analytics help detect threats, focusing on east-west traffic. Integration with platforms such as pxGrid and ISE complements its capabilities. Reporting and telemetry help in identifying bandwidth issues, yet improvements are desired in AI for better data organization. Installation complexity and false positives present challenges, and managing network loads effectively is a recognized need.
What are the key features of Cisco Secure Network Analytics?Industries such as banking, defense, and police rely on Cisco Secure Network Analytics for securing networks against threats. Its capability to provide insights into encrypted traffic and facilitate device auditing makes it a sought-after choice for those requiring extensive network visibility. Users appreciate its application for threat prevention and response in demanding sectors.
ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.
ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.
What are the most important features of ITRS Geneos?ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.
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