We performed a comparison between Cisco Secure Email Threat Defense and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender helps us prioritize threats across our organization."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"It's very easy to deploy and configure."
"It has an efficient email filtering feature."
"Secure Email Threat Defense's scalability is good."
"This solution is easy to use."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"The best thing about it is the logs."
"The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective."
"Good VIP protection, time of click protection and the Sandstorm feature."
"Sophos Email provides both inbound and outbound filtering."
"The solution protects users from phishing links and spam."
"I found the user interface friendly."
"I have found Sophos Email to be scalable."
"I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The UI needs to be more user-friendly."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"This solution could be improved by integration with Sandbox."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"The solution is a bit expensive."
"We encounter issues while searching for missing emails."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"The main drawback is regarding the technical support."
"Sophos Email can improve mail security."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"The tool's integration becomes an issue when the internet connection is weak."
"The security of the solution could improve."
"A lot of legit emails get quarantined."
"The tool’s stability should be improved."
"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."
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Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Sophos Email is ranked 10th in Email Security with 26 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Sophos Email is rated 8.0. The top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". On the other hand, the top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Kiteworks, Microsoft Exchange Online Protection (EOP), Abnormal Security and Armorblox, whereas Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway and Perception Point Advanced Email Security. See our Cisco Secure Email Threat Defense vs. Sophos Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.