We performed a comparison between Cisco Secure Email Threat Defense and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Since we have started using the solution, there have been fewer compromises."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"Secure Email Threat Defense's scalability is good."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"It has an efficient email filtering feature."
"This solution is easy to use."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"Email security is the most valuable feature of the solution."
"The solution offers good technical support."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"URL inspection works pretty well."
"It does a good job for us, and its admin console is easy to use."
"The phishing and spam filters could use some improvement."
"There is room for improvement with the UI."
"I'd like some additional features any product can give me to protect our environment in a better way."
"The company should focus on adding threats that the solution is currently unable to detect."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"We need a separate license and we don't know how to get the license that is required."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"This solution could be improved by integration with Sandbox."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"The solution is a bit expensive."
"We encounter issues while searching for missing emails."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"The pricing could always be better."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"While it's quick and easy, the initial setup could be more user-friendly."
"The filtering needs more flexibility."
"The solution is complex and not easy to use."
"The feature that should be included is to remove the block on the encrypted files."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"They could provide a unified licensing model, including all the security features."
"The attachment scanning feature doesn't work properly."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Cisco Secure Email Threat Defense Pricing and Cost Advice →
Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Mimecast Email Security is rated 7.8. The top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Kiteworks, Microsoft Exchange Online Protection (EOP), Abnormal Security and Armorblox, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Fortinet FortiMail. See our Cisco Secure Email Threat Defense vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.