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Cisco Secure Email Threat Defense vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email Threat D...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
Email Security (27th)
Mimecast Email Security
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
31
Ranking in other categories
Office 365 Protection (3rd), Secure Email Gateway (SEG) (4th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Cisco Secure Email Threat Defense is designed for Email Security and holds a mindshare of 1.1%, up 0.9% compared to last year.
Mimecast Email Security, on the other hand, focuses on Secure Email Gateway (SEG), holds 12.5% mindshare, down 15.0% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
Cisco Secure Email Threat Defense1.1%
Microsoft Defender for Office 36511.4%
Proofpoint Email Protection8.2%
Other79.3%
Email Security
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Mimecast Email Security12.5%
Microsoft Defender for Office 36527.6%
Proofpoint Email Protection21.0%
Other38.9%
Secure Email Gateway (SEG)
 

Featured Reviews

Enrique-Diaz Jolly - PeerSpot reviewer
Provides comprehensive threat protection with suggestions for modernizing controls
I use the email gateway as the core of the email exchange between the Internet and our domain. The email gateway serves as the email exchanger The product offers protection, email security, anti-spam, and antivirus. It includes threat intelligence with advanced malware protection and many…
Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to deploy and configure."
"The solution is stable."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"The advanced threat analytics and URL filtering in threat detection are good features that are working well."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"It offers an easy initial setup."
"The setup was easy."
"It's good, it keeps the spam out."
"The initial setup is easy."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"I would rate Mimecast Email Security a nine out of ten."
"The reviewer gave Mimecast Email Security a rating of 10 out of 10."
"The solution offers good technical support."
 

Cons

"The product's complexity at times results in redundant rule sets that are difficult to untangle, highlighting the need for streamlined management systems and a more user-centric approach to system configuration."
"We encounter issues while searching for missing emails."
"The solution is a bit expensive."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"The behavioral analysis capability of Cisco Secure Email Threat Defense is not particularly helpful for identifying new, evolving threats within my company, as it keeps flagging legitimate emails as malicious."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"This solution could be improved by integration with Sandbox."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The installation is not so straightforward."
"While it's quick and easy, the initial setup could be more user-friendly."
"Mimecast needs to reduce the number of false positive emails; a big pain point for us."
"The product's interface could be improved to be more user-friendly."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
 

Pricing and Cost Advice

"The feedback from vendors and customer is that it is expensive."
"The solution’s pricing is manageable."
"Cisco Secure Email Cloud Mailbox does not have any competition with Sophos, Trend Micro, or other vendors of the world. However, there is a pricing premium for the solution. One has to look at it from that angle that while they are buying Cisco, there will be a premium, and Cisco justifies that premium value. That's why they're charging a high price."
"It is expensive compared to other vendors."
"The licensing costs are per-user for the product that you get with them."
"We pay monthly fees to our provider."
"The product has good pricing in terms of return on investment."
"It's an expensive solution."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"For what it is, the product is overpriced."
"I'm always going to say the price needs to be lower, but it's reasonable."
"It is a bit expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
7%
Computer Software Company
15%
Financial Services Firm
7%
Manufacturing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise7
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Secure Email Threat Defense?
Comparatively with other products, the pricing of Cisco Secure Email Threat Defense is normal. As a technical guide, I am not very aware of the pricing details.
What needs improvement with Secure Email Threat Defense?
We have deployed Cisco Secure Email Threat Defense in two customer environments. It is still in development as a new product. Some customer requirements, such as sending logs to a Syslog server, ar...
What is your primary use case for Secure Email Threat Defense?
We are working with Cloud Mail Gateway and on-premise mail gateways. We have worked with Cisco Secure Email Threat Defense.
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
Mimecast Email Security can be improved by adding some API integrations. Instead of remaining a traditional gateway, Mimecast Email Security needs to provide API solutions similar to Check Point.
 

Also Known As

Cisco Secure Email Cloud Mailbox, Cisco CMD, Cisco Cloud Mailbox Defense
Mimecast Email Security with Targeted Threat Protection
 

Overview

 

Sample Customers

Luiss University, Lone Star College, T-Systems, Magyar Telekom
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about Cisco Secure Email Threat Defense vs. Mimecast Email Security and other solutions. Updated: January 2024.
869,566 professionals have used our research since 2012.