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Cisco Meraki Wireless LAN vs Mist AI and Cloud comparison

Cisco and Juniper are both solutions in the Wireless LAN category. Cisco is ranked #4 with an average rating of 8.2, while Juniper is ranked #18 with an average rating of 7.7. Cisco holds a 11.5% mindshare in Wireless LAN, compared to Juniper’s 1.6% mindshare. Additionally, 92% of Cisco users are willing to recommend the solution, compared to 77% of Juniper users who would recommend it.
Cisco Meraki Wireless LAN
Read 121 Cisco Meraki Wireless LAN reviews
  • 11,730 Views
  • 10,440 Comparison Views
92% willing to recommend
Mist AI and Cloud
Read 25 Mist AI and Cloud reviews
  • 3,019 Views
  • 2,445 Comparison Views
77% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Cisco Meraki Wireless LAN and Mist AI and Cloud are prominent competitors in the wireless LAN market. Both products are known for unique strengths, yet Mist AI and Cloud may have a slight edge due to its advanced AI-driven capabilities.

Features: Cisco Meraki Wireless LAN distinguishes itself with centralized cloud-based management for easy configuration and visibility. Its seamless integration and beneficial features for smaller organizations or those with limited IT staff are noteworthy. Mist AI and Cloud offers automation driven by AI, enhancing troubleshooting and user experience, with the Marvis feature adding value through rapid issue identification.

Room for Improvement: Cisco Meraki Wireless LAN could improve in error logs, support service consistency, and advanced user features. Its rigid configuration and higher operational costs post-license expiry can be a frustration. Mist AI and Cloud encounters criticism for high pricing and documentation gaps. Enhancing support and device compatibility would help its adoption.

Ease of Deployment and Customer Service: Cisco Meraki Wireless LAN supports diverse deployment models, including on-premise, public, and hybrid clouds, coupled with generally positive support experiences despite some delays. Mist AI and Cloud is efficient across cloud options, though it faces critique for lacking local presence.

Pricing and ROI: Cisco Meraki Wireless LAN promises high ROI with robust features but is noted for high initial and recurring costs due to its subscription model. Mist AI and Cloud is similarly priced but emphasizes moderate costs for its capabilities. Both face concerns regarding annual licensing despite promised ROI through efficiency and automation.

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To learn more, read our detailed Cisco Meraki Wireless LAN vs. Mist AI and Cloud Report (Updated: September 2025).
Buyer's Guide
Cisco Meraki Wireless LAN vs. Mist AI and Cloud
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cisco Meraki Wireless LAN offers financial savings and scalability, justifying initial costs, though competitors may offer similar features cheaper.
Sentiment score
6.7
Mist AI and Cloud offer significant ROI by reducing OpEx, enhancing control, and providing cost-effective training despite high pricing.
No quotes available
For more quotes and insights, download the Cisco Meraki Wireless LAN report
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
For more quotes and insights, download the Mist AI and Cloud report
 

Customer Service

Sentiment score
4.9
Cisco Meraki Wireless LAN support is generally prompt and knowledgeable, but inconsistencies and delays exist, especially with complex issues.
Sentiment score
7.0
Mist AI and Cloud's customer service is mixed, praised for technical support but criticized for sales support and response time.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
It would be better if the SLA of technical support was less than four hours.
For more quotes and insights, download the Cisco Meraki Wireless LAN report
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
I rate technical support from Juniper as eight out of ten, and I am totally satisfied with the support.
The issues were mainly related to response time.
For more quotes and insights, download the Mist AI and Cloud report
MD
RezaPradipta - PeerSpot reviewerRahulSivanandan - PeerSpot reviewerMohammed Junaid Khatib - PeerSpot reviewerChinedu Onwurah - PeerSpot reviewer
 

Scalability Issues

Sentiment score
5.0
Cisco Meraki Wireless LAN offers seamless scalability, easy expansion, and strong adaptability, despite some cost and licensing challenges.
Sentiment score
8.3
Mist AI and Cloud are scalable, supporting thousands of users while requiring careful network planning to prevent connectivity issues.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
For more quotes and insights, download the Cisco Meraki Wireless LAN report
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
For more quotes and insights, download the Mist AI and Cloud report
RezaPradipta - PeerSpot reviewerreviewer2643210 - PeerSpot reviewerRahulSivanandan - PeerSpot reviewer
 

Stability Issues

Sentiment score
3.9
Cisco Meraki Wireless LAN is stable and reliable, but may experience issues during firmware updates and in high-density areas.
Sentiment score
8.1
Mist AI and Cloud offers stable, secure solutions with advanced features, ensuring consistent performance and improved efficiency through AI optimization.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
For more quotes and insights, download the Cisco Meraki Wireless LAN report
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
For more quotes and insights, download the Mist AI and Cloud report
KD
RezaPradipta - PeerSpot reviewerRahulSivanandan - PeerSpot reviewer
 

Room For Improvement

Cisco Meraki Wireless LAN needs improved features, integration, scalability, security, and competitive pricing to match competitors' offerings.
Improvements needed in Mist AI include configuration, integration, pricing, user support, documentation, third-party management, and marketing, especially in Brazil.
The most important improvement needed is to eliminate the limitation of uplinks.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
For more quotes and insights, download the Cisco Meraki Wireless LAN report
They should focus on making their GUI more user-friendly.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
For more quotes and insights, download the Mist AI and Cloud report
RezaPradipta - PeerSpot reviewer
KD
Mohammed Junaid Khatib - PeerSpot reviewerRahulSivanandan - PeerSpot reviewerChinedu Onwurah - PeerSpot reviewer
 

Setup Cost

Cisco Meraki Wireless LAN is costly with annual licenses, but valued for quality despite limited renewal discounts and coterminous issues.
Enterprise users view Mist AI pricing as competitive, but setup costs and additional fees vary by region and features.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.
For more quotes and insights, download the Cisco Meraki Wireless LAN report
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
For more quotes and insights, download the Mist AI and Cloud report
KD
RezaPradipta - PeerSpot reviewer
MD
RahulSivanandan - PeerSpot reviewerChinedu Onwurah - PeerSpot reviewerMohammed Junaid Khatib - PeerSpot reviewer
 

Valuable Features

Cisco Meraki Wireless LAN offers cloud management, ease of deployment, security features, and real-time monitoring for versatile network management.
Mist AI and Cloud enhance network management with AI-driven automation, fast connectivity, and seamless integration for efficient monitoring.
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
For more quotes and insights, download the Cisco Meraki Wireless LAN report
It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
For more quotes and insights, download the Mist AI and Cloud report
MD
RezaPradipta - PeerSpot reviewer
KD
Mohammed Junaid Khatib - PeerSpot reviewerreviewer2643210 - PeerSpot reviewerRahulSivanandan - PeerSpot reviewer
 

Categories and Ranking

Cisco Meraki Wireless LAN
Ranking in Wireless LAN
4th
Average Rating
8.2
Reviews Sentiment
4.5
Number of Reviews
121
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Wireless LAN category, the mindshare of Cisco Meraki Wireless LAN is 11.5%, down from 12.8% compared to the previous year. The mindshare of Mist AI and Cloud is 1.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Cisco Meraki Wireless LAN11.5%
Mist AI and Cloud1.6%
Other86.9%
Wireless LAN
 

Q&A Highlights

Chuck Serauskas - PeerSpot reviewer
Jun 02, 2022
Which product would you choose and why: Mist AI and Cloud or Cisco Meraki Wireless LAN?
Had so many problems with Meraki in the past 5 years. I wouldn't recommend them to anybody. The last problem was intermittent problems connecting to an SSID, the helpdesk answer was: "make the password less complex". It was passw0rd. Roaming always seems to break whenever they do an update. One time it took more than a year to fix the issues, couldn't upgrade the firmware for more than a year. Every time I reported a problem, they wanted to upgrade our firmware, but they hadn't fixed the roaming problem. Wifi works so much better now when we moved away from Meraki. Plus, we don't have to pay the license fee anymore.
See all answers
 

Featured Reviews

RezaPradipta - PeerSpot reviewer
Streamline network management with a unified dashboard for seamless device integration
The primary use case for Cisco Meraki Wireless LAN is mostly for enterprise wireless, including guest Wi-Fi and enterprise Wi-Fi. I use it across various industries with a focus on retail Cisco Meraki Wireless LAN offers a single pane of glass management. It only comes with a controller on the…
Read full review
Mohammed Junaid Khatib - PeerSpot reviewer
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Comms Service Provider
8%
Educational Organization
7%
Computer Software Company
17%
Educational Organization
9%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise26
Large Enterprise31
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
See all answers
Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?
Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be very reliable and to consistently run very efficiently. Cisco Wireless helpe...
See all answers
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
See all answers
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
See all answers
What is your experience regarding pricing and costs for Mist AI and Cloud?
Mist AI and Cloud is not an expensive tool and is very competitive. Since there is a wide range of services and devices, it's hard to provide a particular price range. It would only be possible to ...
See all answers
What needs improvement with Mist AI and Cloud?
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
See all answers
 

Comparisons

Aruba Wireless vs Cisco Meraki Wireless LAN Logo
Aruba Wireless vs Cisco Meraki Wireless LAN
Compared 30% of the time
Juniper Mist Wireless Access Points vs Cisco Meraki Wireless LAN Logo
Juniper Mist Wireless Access Points vs Cisco Meraki Wireless LAN
Compared 12% of the time
Ruckus Wireless vs Cisco Meraki Wireless LAN Logo
Ruckus Wireless vs Cisco Meraki Wireless LAN
Compared 12% of the time
Fortinet FortiAP vs Cisco Meraki Wireless LAN Logo
Fortinet FortiAP vs Cisco Meraki Wireless LAN
Compared 6% of the time
Huawei Wireless vs Cisco Meraki Wireless LAN Logo
Huawei Wireless vs Cisco Meraki Wireless LAN
Compared 4% of the time
More Cisco Meraki Wireless LAN Competitors
Aruba Wireless vs Mist AI and Cloud Logo
Aruba Wireless vs Mist AI and Cloud
Compared 12% of the time
Cisco Wireless vs Mist AI and Cloud Logo
Cisco Wireless vs Mist AI and Cloud
Compared 9% of the time
ExtremeCloud IQ vs Mist AI and Cloud Logo
ExtremeCloud IQ vs Mist AI and Cloud
Compared 7% of the time
Meraki Dashboard vs Mist AI and Cloud Logo
Meraki Dashboard vs Mist AI and Cloud
Compared 7% of the time
Ruckus Wireless vs Mist AI and Cloud Logo
Ruckus Wireless vs Mist AI and Cloud
Compared 6% of the time
More Mist AI and Cloud Competitors
 

Product Reports

Buyer's Guide
Cisco Meraki Wireless LAN
October 2025
Cisco Meraki Wireless LAN reportDownload Cisco Meraki Wireless LAN product report
Buyer's Guide
Mist AI and Cloud
October 2025
Mist AI and Cloud reportDownload Mist AI and Cloud product report
 

Also Known As

MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN
Mist Access Points
 

Overview

Cisco Meraki access points are built from the highest grade components and carefully optimized for a seamless user experience. The outcome: faster connections, greater user capacity, more coverage, and fewer support calls. The Cisco Meraki dashboard gives visibility into the network users, their devices, and their applications. Armed with rich analytics, administrators can quickly create access control and application usage policies, optimizing both the end-user experience and network security.
Cisco

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Juniper
 

Sample Customers

Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Buyer's Guide
Cisco Meraki Wireless LAN vs. Mist AI and Cloud
September 2025
Free Report: Cisco Meraki Wireless LAN vs. Mist AI and Cloud
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