We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"The solution is pretty generic and easy to use."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"It provides private network access, helping us protect our company’s devices."
"The solution is stable."
"In terms of reporting, in terms of all the user reports, it's very rich."
"You can easily monitor, manage, and cover all your IT equipment."
"The most valuable features are the management tools, including monitoring and reporting."
"It is easy to set up. You can do everything on the GUI. You don't need to trace cables. You don't need to connect to the switch. Everything is there, right in front of you."
"Allows for cloud-based management of your Wi-Fi network."
"Great architecturally based dashboard and the solution is accessible from anywhere."
"The most valuable features of Cisco Meraki Wireless LAN are the ease of use and the ability to manage it from the cloud."
"Cisco Meraki Wireless LAN is a user-friendly solution that has good performance and stability."
"The most valuable feature is the technology of the security that is offered."
"The management console is valuable."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"AI is the most valuable feature."
"Regarding features, the solution seems to be very intuitive."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"Natural language patching is an important feature."
"It's really easy to provision and support. Those are its main features."
"Improving third-party integration is key for Juniper Mist's next release."
"There is room for improvement in terms of support and installation."
"Juniper Mist Wireless Access Points’ support services need improvement."
"I need a bit more time with it before criticizing the features."
"The pricing should be made cheaper."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The pricing is very high in the Indian market."
"If you want to do more specific stuff, it's a bit limited."
"It would be better if they enable full integration with Cisco's cloud-based network in the next release."
"The way Cisco Meraki Wireless LAN groups certain things, as far as the devices for either monitoring and or configuring them should be done better. They should be grouped a little bit differently because if I want to configure something, a different setting on an SSID, I have to go to their specific area where I would have thought it should be clumped as a dropdown menu in another area."
"There could be more functionality."
"In the next release, I would like to see the central control plane have the flexibility to control and distribute policies to all LAN networks, balance the traffic, and the performance based on application monitoring."
"The only concern is when the license has expired and it will no longer function, the entire network goes down, without any notification, or warning."
"The user interface needs to be improved."
"Integration with the corporate LAN where Catalyst products are installed is a major challenge."
"There needs to be some work done on security because, with time, some viruses may emerge that one may not know about."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"The user experience should be improved. It's not user-friendly."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"There could be more integration."
"The solution doesn't provide mail notifications currently."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 20 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ubiquiti Wireless, Ruckus Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Zabbix. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
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