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Cisco Intersight vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Cisco Intersight reduces costs and time via hyper-converged tech, simplifying management and improving user satisfaction over time.
Sentiment score
6.3
Elastic Observability enhances efficiency, reduces incidents, and provides cost-effective visibility, with benefits in data management and availability.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
 

Customer Service

Sentiment score
7.2
Cisco Intersight's support is available 24/7, praised for competence but can be slow for complex issues. Ratings vary.
Sentiment score
7.5
Elastic Observability users praise responsive, knowledgeable support, valuing quick problem-solving, though rely on documentation for added assistance.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco provides better support than anyone else.
Cisco technical support is helpful.
Elastic support really struggles in complex situations to resolve issues.
 

Scalability Issues

Sentiment score
7.9
Cisco Intersight is highly scalable, effortlessly managing multi-environments and automating tasks, with high user satisfaction across various settings.
Sentiment score
7.1
Elastic Observability offers scalable performance and ease of use, with user satisfaction varying based on specific implementations and preferences.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Cisco Intersight is scalable enough for our needs, allowing management in a multi-environment setup and working remotely while deploying servers.
Elastic Observability seems to have a good scale-out capability.
Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.
What is not scalable for us is not on Elastic's side.
 

Stability Issues

Sentiment score
7.3
Cisco Intersight is generally stable and secure, but upgrades and documentation gaps may pose challenges, affecting stability ratings.
Sentiment score
8.1
Elastic Observability is stable, efficiently handles analytics, and is well-regarded by users, though monitoring storage is recommended.
Some steps are not included in the official documentation, which can create challenges.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Room For Improvement

Cisco Intersight needs improved hybrid cloud integration, enhanced automation, AI assistance, easier migration, setup, and broader device management.
Elastic Observability needs improved automation, ease of use, dashboard customization, advanced metrics, compatibility, and streamlined deployment processes.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
When registering our devices and servers using tokens, auto-detection could make it easier by automatically identifying resources and adding them to the platform.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.
 

Setup Cost

Opinions on Cisco Intersight pricing vary, though most agree it offers fair value and justifiable investment for enterprises.
Elastic Observability offers cost-effective, flexible pricing for enterprises, though high-tier licensing may be expensive for smaller users.
The pricing is fair and reasonable, particularly for enterprises.
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
The pricing mechanism sounds fair.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
 

Valuable Features

Cisco Intersight provides integration, orchestration, analytics, and automation for enhanced manageability, scalability, and security in data centers.
Elastic Observability enhances incident response with powerful search, centralized logging, machine learning, and scalable integration for seamless monitoring and alerting.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Management (13th)
Elastic Observability
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Log Management (14th), Container Monitoring (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.7%, down from 2.2% compared to the previous year. The mindshare of Elastic Observability is 2.9%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Elastic Observability2.9%
Cisco Intersight1.7%
Other95.4%
IT Infrastructure Monitoring
 

Featured Reviews

ItzikLiberman - PeerSpot reviewer
Provides data center management and full infrastructure visibility
Cisco Intersight is a very effective tool for data center infrastructure management. It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure. We have visibility to other products and storages, some networking. It is also valuable for its integration capabilities with other products.
Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
8%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What do you like most about Cisco Intersight?
Intersight can validate our environment.
What needs improvement with Cisco Intersight?
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like...
What is your primary use case for Cisco Intersight?
We use Cisco Intersight ( /products/cisco-intersight-reviews ) for operational tasks. We run patches and import firmware updates from the Cisco site. In the event of a component failure, such as a ...
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
Out-of-the-box use cases have room for improvement in Elastic Observability. They don't invest a lot in building out-of-the-box observable use cases, and they are more focusing on giving a very fle...
 

Also Known As

Intersight
No data available
 

Overview

 

Sample Customers

EXMAR, RapidScale
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about Cisco Intersight vs. Elastic Observability and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.