We performed a comparison between Cisco Duo and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"The most valuable feature of Duo Security is the ability for the user to easily approve access. The application prompts the user, and they can see the location and the IP address. This makes it easy for the user to approve it and go through the process of logging in to the VPN."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast."
"The solution's ability to save and manage of all my passwords is great."
"Ease of integration with AD."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The solution allows the user to search logs based on a specific time."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Simplicity is the most valuable part of OneLogin."
"Sometimes, it's a little harder for customers to adopt."
"They could just continue to add more integrations."
"The dashboard needs to be improved."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"Removing the need for a password would be a positive change as well as the ability to cover all the different enterprise applications. They don't have coverage for everything."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"More off-hour support."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"The tool must be made more robust."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while OneLogin by One Identity is ranked 8th in Single Sign-On (SSO) with 16 reviews. Cisco Duo is rated 8.8, while OneLogin by One Identity is rated 8.6. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager. See our Cisco Duo vs. OneLogin by One Identity report.
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