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Cisco Duo vs IBM Security Verify Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
5th
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
IBM Security Verify Access
Ranking in Single Sign-On (SSO)
14th
Ranking in Access Management
12th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
Identity Management (IM) (20th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (16th)
 

Mindshare comparison

As of November 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 4.3% compared to the previous year. The mindshare of IBM Security Verify Access is 2.5%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
IBM Security Verify Access2.5%
Other94.3%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Has improved secure user access while managing development through multiple technologies
I have already explained this in my previous call; I don't handle financial terms and commercials. Pricing is generally managed by functional teams and management looking after licensing matters. In Pakistan, vendors such as Oracle and IBM manage account relationships with clients and have tailored pricing models, so I do not have sufficient insights into that aspect.IBM Security Verify Access installation process is not straightforward; it requires underlying specialized knowledge upon which the IBM products are based. The complexity and scalability of the architecture necessitate in-depth technical knowledge and understanding of the system. Thus, installation is not as simple as clicking through; it requires extensive configuration of the underlying application servers, such as IBM WebSphere, where these products are deployed and configured.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Duo is a very consistent product and flexible in how it can be deployed and has good support."
"Cisco Duo benefits my organization by making it easy for me to reach out to customers using Cisco Duo so they can integrate on my platform using their credentials."
"My experience with Cisco Duo's strong security authentication system has benefited my organization; it is quite simple."
"The features I value most about Cisco Duo are the push notification and the ability to select how I want to authenticate, and I primarily use the push method."
"I can recommend Cisco Duo because it is very easy to accept and understand."
"Compared to Cisco, the general support I experience is fantastic; I have no complaints about it."
"The best part about Cisco Duo is that it is easy to use and relatively very straightforward, with multiple options available."
"My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product."
"It's a good solution for identification and access management."
"IBM Security Verify Access is providing a secure way of handling the user login journey, and secure user authentication is fully managed by ISAM or ISVA."
"I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth."
"The most valuable feature of IBM Security Access Manager, at least for my company, is multi-factor authentication. That's the only feature my company is using. The solution works well and has no glitches. IBM Security Access Manager is a very good solution, so my company is still using it."
"IBM Security Verify Access, formerly known as ISAM, IBM Security Access Manager, now renamed to ISVA, integrates with central directory services for our organization and provides user management functionality."
"The solution has powerful authentification and authorization. It offers a good way to increase security."
"The tool provides a password vault, single sign-on, and multifactor authentication. It offers various authentication methods like fingerprint integration, one-time passwords, or tokens sent via email or SMS. This ensures secure access to your accounts by providing multiple authentication options."
"Its stability and UI are most valuable."
 

Cons

"Technical support could be improved. I don't think all support should have to go through an agreement."
"Duo Security should better organize its tile feature to organize applications better."
"Cisco Duo can be improved with better ways to set users up. Currently, we might not be doing it perfectly as we're having them email in phone numbers to get them set up with Duo Mobile. I wish there was more of a self-service option than there is currently, at least to my understanding of Duo."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"Improving Cisco Duo might involve alerting us about telephony credits when people receive texts. We hit zero at one point, and we were running around in circles without any idea until I discovered it. That's my only complaint."
"The user interface needs to be simplified, it's complex and not user-friendly."
"What we'd like improved in IBM Security Access Manager is its onboarding process as it's complex, particularly when onboarding new applications."
"They can improve the single sign-on configuration for OIDC and OAuth. That is not very mature in this product, and they can improve it in this particular area."
"What we'd like improved in IBM Security Access Manager is its onboarding process as it's complex, particularly when onboarding new applications. We need to be very, very careful during the onboarding. We have no issues with IBM Security Access Manager because the solution works fine, apart from the onboarding process and IBM's involvement in onboarding issues. If we need support related to the onboarding, we've noticed a pattern where support isn't available, or they don't have much experience, or we're not getting a response from them. We're facing the same issue with IBM Guardium. As we're just focusing on the multi-factor authentication feature of IBM Security Access Manager and we didn't explore any other features, we don't have additional features to suggest for the next release of the solution, but we're in discussion about exploring ID management and access management features, but those are just possibilities because right now, we're focused on exploring our domain."
"The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."
"For small or medium-sized businesses they cannot afford this solution."
"They can improve the single sign-on configuration for OIDC and OAuth. That is not very mature in this product, and they can improve it in this particular area. OIDC is a third-party integration that we do with the cloud platforms, and OAuth is an authorization mechanism for allowing a user having an account with Google or any other provider to access an application. Organizations these days are looking for just-in-time provisioning use cases, but IBM Security Access Manager is not very mature for such use cases. There are only a few applications that can be integrated, and this is where this product is lagging. However, in terms of configuration and single sign-on mechanisms, it is a great product."
"Configuration could be simplified for the end-user."
 

Pricing and Cost Advice

"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"The pricing was a lot more than what we were paying for our previous solution."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"You pay per user when using this solution and the pricing is fair."
"Duo Security's pricing is good, fair, and very comparable to today's market."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"The license and costs depend on the amount range of users you have. For just approximately 2,000 users, the price is practical and fair. However, when you have 20,000 users, it starts to become really expensive, and the discount per user is not attractive enough to go ahead and purchase."
"It costs about 300K AED for a year. Its pricing is a bit on the higher end, but in comparison to other products in the market, its price is still better. There are lots of other products that are very costly."
"The product is not expensive. It depends on the number of users."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
14%
Computer Software Company
11%
Outsourcing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing aspect and all those things sit with our HQ. I do not have much information in ter...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are going through right now, I was asking a question about how we can use Cisco Duo o...
What needs improvement with IBM Security Access Manager?
I have already explained this in my previous call; I don't handle financial terms and commercials. Pricing is generally managed by functional teams and management looking after licensing matters. I...
What is your primary use case for IBM Security Access Manager?
We are still using the IBM BPM platform to automate the processes for our organization.I generally use Microsoft Project for project planning and schedule management, especially in relation to Orac...
What advice do you have for others considering IBM Security Access Manager?
My current domain is leading project development, overseeing both technical and functional areas in process automation and orchestration, along with the hands-on implementation of process automatio...
 

Also Known As

Duo Security
IBM Security Verify Access (SVA), IBM Security Access Manager, ISAM
 

Overview

 

Sample Customers

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Find out what your peers are saying about Cisco Duo vs. IBM Security Verify Access and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.