Cisco DNA Center vs New Relic comparison

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Juniper Logo
389 views|290 comparisons
100% willing to recommend
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850 views|458 comparisons
87% willing to recommend
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6,886 views|5,351 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco DNA Center and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco DNA Center vs. New Relic Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions.""Cisco DNA Center provides operational support, compliance support, security vulnerability detection, and automatic scheduling.""What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward.""It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue.""It is a stable solution.""Application Assurance works very well.""I think that their LAN automation is a very good feature.""It is simple to manage and it is all done from a single dashboard."

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"The solution is quite stable.""The feature I found most valuable is being able to design my queries. It's easy to design a query.""It offers helpful user metrics so we can learn more about the user experience.""We detect issues using dashboards that we built on New Relic.""It has given us better insight into the performance of the system.""It is stable and scalable.""It has prevented failures from occurring in our production environment.""The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."

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Cons
"The Wi-Fi side needs improvement."

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"The product doesn’t have good monitoring capabilities.""The solution’s security side could be improved.""There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices.""We encountered issues with their response times, which had a big impact on our workflow.""The solution needs to improve the dashboard.""There should be an option for automation of template deployment by using the stored data. It is not easy to save configuration information for lots of devices without using other tools. There should be a tighter, better repository of information that can be merged with the templates.""The solution's integration feature can be better.""They should include UTM features in the product."

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"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.""I would like an infrastructure network that provides real-time views, showing the issues.""The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load.""It is a serious tool and requires a lot of time invested in order to understand how it works.""One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability.""I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.""The price could improve.""New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

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Pricing and Cost Advice
Information Not Available
  • "Our licensing agreement is for three years."
  • "I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
  • "The licensing cost for Cisco DNA Center is not more than that of other solutions."
  • "Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
  • "We have a three-year license with them."
  • "Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
  • "The price could be better. It's a very expensive tool."
  • "It is an expensive solution."
  • More Cisco DNA Center Pricing and Cost Advice →

  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying… more »
    Top Answer:When it comes to deploying wireless fields, integrating defaults into the DNS interface can be challenging.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the… more »
    Comparisons
    Also Known As
    DNA Center
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Cisco DNA Center is a robust, intuitive network controller and management platform that provides secure, safe access to applications and networks. Cisco DNA Center allows you to take control of your network to increase the effectiveness of your Cisco products, lower your TCO, and improve your ROI.

    Your organization’s network is an integral part of your business’s success. In today’s aggressive marketplace, organizations need a network management system in place that can effectively automate deployments and connectivity, and manage the health of their infrastructure. Additionally, management systems also need to be able to strategically maintain the quality and safety of their systems so that the organization can direct valuable IT resources to concentrate on projects that can improve the overall effectiveness of the organization. An intent-based network controller such as Cisco DNA center will help your organization do that.

    Cisco DNA Center is a group of software solutions that will automate all your virtual devices, provide secure administration of your network, and ensure the best network experience for all users on the network. Cisco DNA Center does away with all the tedious, mundane tasks and simplifies workflow device installations, upgrading from hours to minutes using Plug-and-Play (PnP) and Software Image Management (SWIM).

    Cisco DNA Center’s intuitive, robust assurance feature makes every network point a sensor, continually communicating user connectivity and application performance in real time. This ensures all issues are resolved immediately.

    Cisco DNA Center integrates with Cisco security solutions, Cisco Umbrella, and Cisco Secure Network Analytics, which provide an extra level of extensive security protection against threats. The entire solution can be easily managed from one single dashboard, making Cisco DNA Center a very robust, secure, complete solution.

    Benefits of Cisco DNA Center

    • Cost-effectiveness: Policy automation and remediation minimizes the amount of time IT staff spend managing mundane network tasks.
    • Improved performance: AI/ML automation improves workflow and overall user experience. A clean, crisp dashboard makes management easy.
    • Enhance your network: Cisco DNA Center delivers the latest, most intuitive cloud services and applications to optimize your network.

    • Improved security: Cisco DNA Center utilizes the most robust zero-trust policies based on overall endpoint user behavior to keep networks secure.

    Features of Cisco DNA Center

    • Easy automation: Cisco DNA Center offers zero-touch device deployment, automated quality of service (QoS), automated device discovery, and drag-and-drop policy creation.

    • Clear analytics: Cisco DNA Center offers more than 150 workable insights, such as guided remediation, endpoint tracking, context-guided analytics, and more.

    • Simplified management: Users have complete control from a user-friendly single dashboard that provides a completely transparent view of the network, devices, applications, and services. Additionally, there is integration with Cisco Prime or APIC-EM for the importation of maps or other configurations as needed.

    • Security: Cisco DNA Center provides a highly secure segmentation, encrypted traffic analytics, and robust threat detection and response, and also uses Stealthwatch and ISE integration.

    Reviews from Real Users

    Mostafa G., Network and Data Center Supervisor at a hospitality company, says, “Since using the solution, three or four people can do what 10 people could previously. It has been a benefit to the organization. We have many people from the team who manage a lot of devices. By using Cisco DNA Center, it has taken some of that burden away, we are impressed with it.”

    Nihar K., Managing Director at Allot Group, relates, “In day-to-day operations, especially post-pandemic, the majority of our customers have to work from anywhere. It's not just work from home, it's work from anywhere. Due to this work from anywhere concept, the traditional silos of a network for the data center architecture, managing everything from anywhere, and having that single integrated dashboard for each and every activity while being able to correlate those activities in line with a business objective, has been very well addressed by Cisco DNA. The solution's most valuable aspect is its simplicity and the complete automation of the network workflow, which we can use that correlate with the business. It's not only limited to STXs or a data center. It completes everything, which really helps us.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sample Customers
    Information Not Available
    Information Not Available
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Comms Service Provider19%
    Financial Services Firm14%
    Hospitality Company10%
    University10%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Government9%
    Manufacturing Company8%
    Healthcare Company6%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization30%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business24%
    Midsize Enterprise16%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Cisco DNA Center vs. New Relic
    March 2024
    Find out what your peers are saying about Cisco DNA Center vs. New Relic and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    Cisco DNA Center is ranked 25th in Network Monitoring Software with 36 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. Cisco DNA Center is rated 7.8, while New Relic is rated 8.6. The top reviewer of Cisco DNA Center writes "Practical implementation of VXLAN is good and provides centralized control". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Cisco DNA Center is most compared with Cisco Prime, Aruba Airwave, SolarWinds Network Configuration Manager, Huawei eSight and Juniper Mist Wired Assurance, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Cisco DNA Center vs. New Relic report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.