We performed a comparison between Cisco DNA Center and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions."
"Cisco DNA Center provides operational support, compliance support, security vulnerability detection, and automatic scheduling."
"What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."
"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"It is a stable solution."
"Application Assurance works very well."
"I think that their LAN automation is a very good feature."
"It is simple to manage and it is all done from a single dashboard."
"The solution is quite stable."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"It offers helpful user metrics so we can learn more about the user experience."
"We detect issues using dashboards that we built on New Relic."
"It has given us better insight into the performance of the system."
"It is stable and scalable."
"It has prevented failures from occurring in our production environment."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The Wi-Fi side needs improvement."
"The product doesn’t have good monitoring capabilities."
"The solution’s security side could be improved."
"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"We encountered issues with their response times, which had a big impact on our workflow."
"The solution needs to improve the dashboard."
"There should be an option for automation of template deployment by using the stored data. It is not easy to save configuration information for lots of devices without using other tools. There should be a tighter, better repository of information that can be merged with the templates."
"The solution's integration feature can be better."
"They should include UTM features in the product."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"I would like an infrastructure network that provides real-time views, showing the issues."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The price could improve."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
Cisco DNA Center is ranked 25th in Network Monitoring Software with 36 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. Cisco DNA Center is rated 7.8, while New Relic is rated 8.6. The top reviewer of Cisco DNA Center writes "Practical implementation of VXLAN is good and provides centralized control". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Cisco DNA Center is most compared with Cisco Prime, Aruba Airwave, SolarWinds Network Configuration Manager, Huawei eSight and Juniper Mist Wired Assurance, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Cisco DNA Center vs. New Relic report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.