Cisco DNA Center vs ITRS Geneos comparison

Cisco and ITRS are both solutions in the Network Monitoring Software category. Cisco is ranked #11 with an average rating of 8.2, while ITRS is ranked #67 with an average rating of 5.0. Cisco holds a 1.4% mindshare in NMS, compared to ITRS’s 0.5% mindshare. Additionally, 90% of Cisco users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Cisco DNA Center

Read 43 Cisco DNA Center reviews

7,884 Views
1,892 Comparison Views

90% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,053 Comparison Views

96% willing to recommend

Cisco DNA Center

ITRS Geneos

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and Cisco DNA Center are strong contenders in the IT monitoring and management space. ITRS Geneos appears to have an edge in real-time monitoring and customization, while Cisco DNA Center is superior in network optimization and security.

Features: ITRS Geneos supports real-time monitoring with extensive customization and multi-platform support, offering tools for quick issue resolution. Cisco DNA Center integrates with Cisco devices for network optimization, security, and provides automation with centralized network management.

Room for Improvement: ITRS Geneos could improve in historical data reporting, middleware integration, and simplifying dashboard configurations. Cisco DNA Center may enhance third-party solution integration, reduce latency for updates, and support legacy systems better.

Ease of Deployment and Customer Service: ITRS Geneos, primarily on-premises, is praised for responsive support but could improve user training. Cisco DNA Center offers hybrid deployment and is commended for expertise, though documentation and setup guidance need enhancement.

Pricing and ROI: ITRS Geneos is costly with flexible licensing but can be expensive for small scale use. Cisco DNA Center is also expensive for mid-market, offering value through reduced network downtime and increased security, emphasizing negotiation for pricing value.

To learn more, read our detailed Cisco DNA Center vs. ITRS Geneos Report (Updated: September 2025).

Buyer's Guide

Cisco DNA Center vs. ITRS Geneos

September 2025

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Helped 869,785 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco DNA Center

Ranking in Network Monitoring Software

11th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Network Management Applications (1st), Network Automation (2nd)

ITRS Geneos

Ranking in Network Monitoring Software

67th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (46th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 1.1% compared to the previous year. The mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Cisco DNA Center	1.4%
ITRS Geneos	0.5%
Other	98.1%

Network Monitoring Software

Featured Reviews

Mahir Öztürk

Network Engineer at NGN Bilgi ve İletişim Hizmetleri

Client history has helped resolve past network issues more efficiently

I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution helps in user microsegmentation."

"It is simple to manage and it is all done from a single dashboard."

"Scalability in Cisco DNA Center is good; we are using it for Software-Defined Access solution, and we haven't reached our device limit yet— from my experience, we can easily manage numerous devices."

"The product's most valuable feature is the visual representation of the switch's front panel."

"The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."

"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions."

"The monitoring features are very useful for network engineers."

"We can monitor all devices and get the required information using the product."

More Cisco DNA Center pros

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

More ITRS Geneos pros

Cons

"The tool's deployment is complex. It also needs to improve its GUI."

"The cost is very high."

"In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days."

"The product doesn’t have good monitoring capabilities."

"The solution's setup process needs enhancement."

"Technical support could be better. The price could be better, and it could be more stable."

"DNA Center has been on the market for a few years and they need to update it."

"An area that needs improvement is the integration with other vendors."

More Cisco DNA Center cons

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"Mobile phone integration is probably not as rich as it could be."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

More ITRS Geneos cons

Pricing and Cost Advice

"The solution is expensive."

"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."

"The licensing cost for Cisco DNA Center is not more than that of other solutions."

"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."

"The price could be better. It's a very expensive tool."

"I would rate the pricing a six out of ten, with ten being expensive."

"Our licensing agreement is for three years."

"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."

More Cisco DNA Center pricing and cost advice

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Government

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	9
Large Enterprise	25

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

What do you like most about Cisco DNA Center?

The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.

See all answers

What is your experience regarding pricing and costs for Cisco DNA Center?

After evaluating other solutions, we will provide feedback.

See all answers

What needs improvement with Cisco DNA Center?

We have utilized the software-defined access (SDA) feature of Cisco DNA Center. The AI-driven needs enhancements and Integration and unification of visibility and monitoring to include other areas ...

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Compared 5% of the time

Cisco Identity Services Engine (ISE) vs Cisco DNA Center

Compared 5% of the time

Fortinet FortiManager vs Cisco DNA Center

Compared 5% of the time

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Compared 23% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

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Product Reports

Buyer's Guide

Cisco DNA Center

October 2025

Download Cisco DNA Center product report

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Also Known As

DNA Center

Geneos

Overview

Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.

Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.

What are the key features of Cisco DNA Center?

Robust Analytics: Provides detailed insights into network health with AI-driven analytics.
Centralized Security: Integrates with ISE for comprehensive security management.
Automated Device Management: Simplifies device provisioning and configuration transfers.
Wi-Fi Analytics: Offers deep insights into wireless network performance.
Zero-Touch Provisioning: Streamlines new device deployments with minimal human intervention.
Scalable Segmentation: Efficiently segments network traffic ensuring security and performance.

What benefits should users consider?

Operational Efficiency: Automation reduces potential errors and streamlines workflow.
Enhanced Security: Integration with Cisco ISE bolsters security capabilities.
Network Visibility: Comprehensive dashboards and analysis tools enhance monitoring.
Troubleshooting: Real-time monitoring aids in identifying and resolving issues swiftly.

In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.

Cisco

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Information Not Available

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Cisco DNA Center vs. ITRS Geneos

September 2025

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