Cisco DNA Center vs ITRS Geneos comparison

Cisco and ITRS are both solutions in the Network Monitoring Software category. Cisco is ranked #13 with an average rating of 8.0, while ITRS is ranked #63 with an average rating of 6.5. Cisco holds a 1.4% mindshare in NMS, compared to ITRS’s 0.5% mindshare. Additionally, 89% of Cisco users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Cisco DNA Center

Read 41 Cisco DNA Center reviews

1,823 Views
1,148 Comparison Views

89% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

1,134 Views
654 Comparison Views

96% willing to recommend

Cisco DNA Center

ITRS Geneos

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and Cisco DNA Center are strong contenders in the IT monitoring and management space. ITRS Geneos appears to have an edge in real-time monitoring and customization, while Cisco DNA Center is superior in network optimization and security.

Features: ITRS Geneos supports real-time monitoring with extensive customization and multi-platform support, offering tools for quick issue resolution. Cisco DNA Center integrates with Cisco devices for network optimization, security, and provides automation with centralized network management.

Room for Improvement: ITRS Geneos could improve in historical data reporting, middleware integration, and simplifying dashboard configurations. Cisco DNA Center may enhance third-party solution integration, reduce latency for updates, and support legacy systems better.

Ease of Deployment and Customer Service: ITRS Geneos, primarily on-premises, is praised for responsive support but could improve user training. Cisco DNA Center offers hybrid deployment and is commended for expertise, though documentation and setup guidance need enhancement.

Pricing and ROI: ITRS Geneos is costly with flexible licensing but can be expensive for small scale use. Cisco DNA Center is also expensive for mid-market, offering value through reduced network downtime and increased security, emphasizing negotiation for pricing value.

To learn more, read our detailed Cisco DNA Center vs. ITRS Geneos Report (Updated: April 2025).

Buyer's Guide

Cisco DNA Center vs. ITRS Geneos

April 2025

Download the complete report

Helped 850,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco DNA Center

Ranking in Network Monitoring Software

13th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Network Management Applications (1st), Network Automation (2nd)

ITRS Geneos

Ranking in Network Monitoring Software

63rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), IT Infrastructure Monitoring (42nd)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 0.7% compared to the previous year. The mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AvrahamSonenthal

Senior Network Engineer at Inside Global

Efficiently manages our wireless network and provides valuable monitoring features

The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have many people from the team who manage a lot of devices. By using Cisco DNA Center, it has taken some of that burden away, we are impressed with it. We did the investment in CAPEX, but in the OPEX was very low."

"I like the visibility, instant build, network, policies, and the ability to control access. I also like that you can visualize your whole network."

"The most valuable features of Cisco DNA Center are wireless assurance and visibility."

"What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."

"The solution helps in user microsegmentation."

"DNA Center is scalable."

"Application Assurance works very well."

"The most valuable features of the solution are all of its security features...It is a highly scalable solution."

More Cisco DNA Center pros

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"The clean and colorful UI and easy to use options like snooze and active times."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

More ITRS Geneos pros

Cons

"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."

"The solution's setup process needs enhancement."

"The solution's technical support is an area with which my company's clients have a problem. Cisco doesn't provide good technical support unless a user has a big account that Cisco wants to retain."

"There is a limitation with the number of VRFs that you can have in your network, and this has caused us problems with some customers."

"Cisco could improve the security side of their solutions."

"They should include UTM features in the product."

"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."

"Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it."

More Cisco DNA Center cons

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"The main feature that needs work is the Dashboard designer."

"Mobile phone integration is probably not as rich as it could be."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

More ITRS Geneos cons

Pricing and Cost Advice

"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."

"I would rate the pricing a six out of ten, with ten being expensive."

"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."

"The product is very costly."

"The licensing cost for Cisco DNA Center is not more than that of other solutions."

"The price could be better. It's a very expensive tool."

"Cisco DNA Center is too expensive."

"The tool's licensing may not come across as something that may be friendly for users."

More Cisco DNA Center pricing and cost advice

"The pricing seems reasonable. We're happy enough with it."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"I can say it's not that cheap because the licensing is a little bit costly"

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

850,834 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Government

10%

Manufacturing Company

10%

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Cisco DNA Center?

The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.

See all answers

What is your experience regarding pricing and costs for Cisco DNA Center?

The cost is very high.

See all answers

What needs improvement with Cisco DNA Center?

The system is working fine for me currently.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Comparisons

Cisco Catalyst Center vs Cisco DNA Center

Compared 11% of the time

Juniper Mist Wired Assurance vs Cisco DNA Center

Compared 7% of the time

SolarWinds Network Configuration Manager vs Cisco DNA Center

Compared 6% of the time

Fortinet FortiManager vs Cisco DNA Center

Compared 6% of the time

Meraki Dashboard vs Cisco DNA Center

Compared 5% of the time

More Cisco DNA Center Competitors

Dynatrace vs ITRS Geneos

Compared 23% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 16% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Cisco DNA Center

May 2025

Download Cisco DNA Center product report

Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Also Known As

DNA Center

Geneos

Overview

Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.

Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.

What are the key features of Cisco DNA Center?

Robust Analytics: Provides detailed insights into network health with AI-driven analytics.
Centralized Security: Integrates with ISE for comprehensive security management.
Automated Device Management: Simplifies device provisioning and configuration transfers.
Wi-Fi Analytics: Offers deep insights into wireless network performance.
Zero-Touch Provisioning: Streamlines new device deployments with minimal human intervention.
Scalable Segmentation: Efficiently segments network traffic ensuring security and performance.

What benefits should users consider?

Operational Efficiency: Automation reduces potential errors and streamlines workflow.
Enhanced Security: Integration with Cisco ISE bolsters security capabilities.
Network Visibility: Comprehensive dashboards and analysis tools enhance monitoring.
Troubleshooting: Real-time monitoring aids in identifying and resolving issues swiftly.

In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.

Cisco

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Information Not Available

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Cisco DNA Center vs. ITRS Geneos

April 2025

Free Report: Cisco DNA Center vs. ITRS Geneos

Find out what your peers are saying about Cisco DNA Center vs. ITRS Geneos and other solutions. Updated: April 2025.

DOWNLOAD NOW

850,834 professionals have used our research since 2012.

See our Cisco DNA Center vs. ITRS Geneos report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.