

ITRS Geneos and Cisco DNA Center are strong contenders in the IT monitoring and management space. ITRS Geneos appears to have an edge in real-time monitoring and customization, while Cisco DNA Center is superior in network optimization and security.
Features: ITRS Geneos supports real-time monitoring with extensive customization and multi-platform support, offering tools for quick issue resolution. Cisco DNA Center integrates with Cisco devices for network optimization, security, and provides automation with centralized network management.
Room for Improvement: ITRS Geneos could improve in historical data reporting, middleware integration, and simplifying dashboard configurations. Cisco DNA Center may enhance third-party solution integration, reduce latency for updates, and support legacy systems better.
Ease of Deployment and Customer Service: ITRS Geneos, primarily on-premises, is praised for responsive support but could improve user training. Cisco DNA Center offers hybrid deployment and is commended for expertise, though documentation and setup guidance need enhancement.
Pricing and ROI: ITRS Geneos is costly with flexible licensing but can be expensive for small scale use. Cisco DNA Center is also expensive for mid-market, offering value through reduced network downtime and increased security, emphasizing negotiation for pricing value.
| Product | Market Share (%) |
|---|---|
| Cisco DNA Center | 1.0% |
| ITRS Geneos | 0.6% |
| Other | 98.4% |


| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 39 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
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