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Cisco DNA Center vs DX NetOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Cisco DNA Center offers ROI through time savings despite its cost with a user rating of 4/5 to 7/10.
Sentiment score
6.3
DX NetOps enhances network visibility, reduces downtime, optimizes performance, lowers operational costs, and improves efficiency with an intuitive interface.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
 

Customer Service

Sentiment score
6.2
Cisco DNA Center support is generally well-received, though some users encounter delays and desire better documentation and consistency.
Sentiment score
6.0
DX NetOps support varies by region; US excels, improvements noted, but some delays and knowledge gaps affect satisfaction.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
They are fast, responsive, and have technical expertise.
 

Scalability Issues

Sentiment score
7.6
Cisco DNA Center offers scalable network management with effective expansion, despite limited IPv6 support and high licensing costs.
Sentiment score
8.5
DX NetOps is praised for its scalability, managing networks from 1,000 to 100,000 devices, suiting enterprise-level needs.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
The product is very scalable, to the maximum.
 

Stability Issues

Sentiment score
7.5
Cisco DNA Center is generally stable, with users praising its reliability despite minor bugs and stability challenges.
Sentiment score
9.5
Users consistently rate DX NetOps high for stability, citing its smooth, reliable operation without bugs or crashes.
When we communicate problems, they solve them effectively.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
 

Room For Improvement

Cisco DNA Center needs better integration, pricing, UI, stability, deployment, reporting, training, and troubleshooting for improved usability.
DX NetOps needs better support, enhanced usability, sophisticated features, automation, AI capabilities, and simplified programming and hardware requirements.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
It would be useful to have more AI features.
 

Setup Cost

Cisco DNA Center's high costs and licensing requirements can deter smaller businesses, appealing mainly to large enterprises.
DX NetOps pricing offers cost-effective annual subscriptions with all features, competitive with IBM and Micro Focus, including support.
I think the pricing is expensive.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
 

Valuable Features

Cisco DNA Center provides analytics, centralized management, and enhanced security with automation, real-time monitoring, and AI-driven network insights.
DX NetOps offers superior network analysis, scalability, AI functionality, and ServiceNow integration, ensuring efficient monitoring across hybrid environments.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
43
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
DX NetOps
Ranking in Network Monitoring Software
43rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
AIOps (18th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 1.1% compared to the previous year. The mindshare of DX NetOps is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Cisco DNA Center1.4%
DX NetOps0.6%
Other98.0%
Network Monitoring Software
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Mark Tukh - PeerSpot reviewer
Leverages comprehensive network monitoring and AI-driven automation for enhanced performance analysis
There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Financial Services Firm
6%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise25
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
We have utilized the software-defined access (SDA) feature of Cisco DNA Center. The AI-driven needs enhancements and Integration and unification of visibility and monitoring to include other areas ...
What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
What needs improvement with DX NetOps?
We have not used the predictive analytics capability of DX NetOps in impacting our network management processes. My experience with using automated root cause analysis is that it tells the symptoms...
 

Also Known As

DNA Center
No data available
 

Overview

 

Sample Customers

Information Not Available
Fujitsu
Find out what your peers are saying about Cisco DNA Center vs. DX NetOps and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.