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Celonis vs Cloudera Data Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Celonis improves efficiency and reduces costs by up to 80%, with ROI seen in 9 to 11 months.
Sentiment score
4.8
Organizations see varied ROI from Cloudera Data Platform, with benefits in efficiency and costs, but experiences and expectations differ.
In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
In my opinion, there's a positive return on investment.
Head of Commercial Excellence at Sartorius AG
I have seen a return on investment, especially in time saved for my clients; in the incident management process, the average cycle time for handling tickets was over ninety-eight hours, but after identifying root causes, such as tickets being held due to wrong group allocation, the cycle time reduced to approximately thirty-eight hours.
Process Mining Consultant at a tech vendor with 10,001+ employees
There are licensing costs that have been saved when we moved some of the data platforms, decommissioned them, and moved on to this platform.
Data engineer at a tech vendor with 10,001+ employees
In terms of return on investment, I see great changes in operational effectiveness measured by RTO when comparing on-premises solutions with cloud solutions.
Cloud Data Administrator at a financial services firm with 10,001+ employees
A specific example of the positive impact of Cloudera Data Platform is the clearly saved time and improved performance, which is the main result of it.
Data Platform Specialist at Lutech
 

Customer Service

Sentiment score
5.7
Celonis support is praised for responsiveness but criticized for inconsistencies and slower responses, especially for smaller contracts.
Sentiment score
6.0
Cloudera Data Platform's customer service is praised for responsiveness but experiences vary; community resources aid those without paid service.
It took more than two weeks to receive a response.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
Celonis customer support is really good; they investigate concerns thoroughly and provide solutions or troubleshooting steps, which I find helpful.
Process Mining Consultant at a tech vendor with 10,001+ employees
Other times I do not get much clarity on the support from the team.
Data Engineer at a pharma/biotech company with 10,001+ employees
I would rate the customer support of Cloudera Data Platform ten out of ten.
Principal Consultant Data Analytics at a outsourcing company with 5,001-10,000 employees
I have communicated with technical support, and they are responsive and helpful.
Data Architect at ubl
Cloudera support is timely and responsive, adhering to the SLAs they provide.
Cloud Data Administrator at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Celonis provides scalable solutions with seamless integration, accommodating enterprise roles and data needs while managing deployment and cost considerations.
Sentiment score
6.4
Cloudera Data Platform is praised for its scalability and seamless cloud integration, though some face challenges during upgrades or on-premises.
I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
I recommend focusing on recent data or perhaps five years of historical data along with live data for better visibility and stability in the process.
Process Mining Consultant at a tech vendor with 10,001+ employees
At the moment, I'd rate scalability six or seven out of ten.
Senior Development Manager at Lutech
CDP allows for easy, mostly automated scalability where I can schedule job workflows, fine-tune system resource metrics, and add nodes with just a click.
Cloud Data Administrator at a financial services firm with 10,001+ employees
They have the cloud burst feature available where if the on-premises capacity is not sufficient at a point in time, you can run that Spark job on the cloud itself.
Data engineer at a tech vendor with 10,001+ employees
The ability to scale processing capacity on demand for batch jobs without impacting other workloads, and support for a growing number of concurrent users and teams accessing the platform simultaneously are significant advantages.
Software Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Celonis is stable with minor issues, reliable performance, effective task handling, and stability ratings generally between eight and ten.
Sentiment score
6.5
Cloudera Data Platform offers reliable performance with minor issues, requiring careful configuration, especially in complex environments to prevent downtime.
It's super stable.
Head of Commercial Excellence at Sartorius AG
Celonis is stable.
Management Data Engineer & Governance Senior Analyst at a tech vendor with 10,001+ employees
Sometimes the end user is not experienced or does not have all the expertise related to Cloudera specifically, making it very difficult to manage properly
Data architect at SentientAI, Karachi
Sometimes a node goes down, but it automatically returns to a healthy state.
Cloud Data Administrator at a financial services firm with 10,001+ employees
Cloudera Data Platform is pretty stable in my experience; there are not any downtime or reliability issues.
Data engineer at a tech vendor with 10,001+ employees
 

Room For Improvement

Celonis needs improvements in integration, usability, automation, visualization, pricing, and support, including better documentation and data handling.
Cloudera Data Platform needs usability, stability, and security improvements, enhanced AI/ML features, and better multi-tenancy and cloud integration.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
Head of Commercial Excellence at Sartorius AG
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
Senior Development Manager at Lutech
The most important area for improvement is the automation part.
Data Engineer at Baker Hughes
We aim to address these issues with a Kubernetes-based platform that will simplify the task of upgrading services.
Senior Architect at a comms service provider with 1,001-5,000 employees
Cloudera Data Platform should include additional capabilities and features similar to those offered by other data management solutions like Azure and Databricks.
Data Architect at ubl
Cloudera Data Platform can be improved by addressing the feasibility of using it in the cloud; there are some complexities around the components used in cloud by Cloudera Data Platform that are not really convenient.
ML Engineer - Director at a financial services firm with 10,001+ employees
 

Setup Cost

Celonis pricing is costly for SMEs, with variable costs based on data usage, making it a significant investment.
Enterprise buyers find Cloudera cost-effective versus Oracle, though pricing complexity varies based on deployment size and negotiations.
I think it's relatively expensive, but it's also good.
Head of Commercial Excellence at Sartorius AG
Based on client feedback, I have heard that the pricing for Celonis is considered high.
Senior Application Developer at Fujitsu
creating a data model for one process will differ in cost if you add more data models for additional processes.
Process Mining Consultant at a tech vendor with 10,001+ employees
Initially, CDH had a straightforward pricing model based on nodes, but CDP includes factors like processors, cores, terabytes, and drives, making it difficult to calculate costs.
Senior Architect at a comms service provider with 1,001-5,000 employees
We find Cloudera Data Platform to be cost-effective.
Cloud Data Administrator at a financial services firm with 10,001+ employees
So far, I would say that it is competitive pricing that we have received.
Data engineer at a tech vendor with 10,001+ employees
 

Valuable Features

Celonis excels in process mining and automation with intuitive dashboards, seamless integration, and user-friendly UI for data-driven decisions.
Cloudera Data Platform offers scalability, user-friendly interface, integration, cost-effective storage, security, and simplifies administration for hybrid environments.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
Senior Application Developer at Fujitsu
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
Head of Commercial Excellence at Sartorius AG
It's the first solution that combines business competence and capabilities with technological capabilities.
Senior Development Manager at Lutech
By using the Hadoop File System for distributed storage, we have 1.5 petabytes of physical storage with 500 terabytes of effective storage due to a replication factor of three.
Senior Architect at a comms service provider with 1,001-5,000 employees
The Ranger integration makes it more flexible and reliable for me by allowing control over data access, specifying who can access at what level, such as table level, masking, or data layer level.
Cloud Data Administrator at a financial services firm with 10,001+ employees
What stands out the most in Cloudera Manager are SDX, which provide centralized control for governance, security, and data lineage across multiple sources.
Data Platform Specialist at Lutech
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
8th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
59
Ranking in other categories
Process Mining (2nd)
Cloudera Data Platform
Ranking in AI Data Analysis
5th
Average Rating
7.6
Reviews Sentiment
5.5
Number of Reviews
37
Ranking in other categories
Cloud Master Data Management (MDM) (6th), Data Management Platforms (DMP) (3rd)
 

Mindshare comparison

As of August 2026, in the AI Data Analysis category, the mindshare of Celonis is 0.4%. The mindshare of Cloudera Data Platform is 0.6%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Cloudera Data Platform0.6%
Celonis0.4%
Other99.0%
AI Data Analysis
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
T Sarwar - PeerSpot reviewer
Data architect at SentientAI, Karachi
Has enabled efficient big data processing and querying but remains complex to manage and configure
Cloudera Data Platform should use fewer tools and remove the complexity between them. It should make it easier for the end user to change the configuration and understand it better. The UI tool for jobs in Cloudera Data Platform can be improved to provide a proper image of ETL jobs and detailed consolidated graphs to monitor Spark-based Hue jobs.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
7%
Manufacturing Company
13%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
Large Enterprise26
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
What is your experience regarding pricing and costs for Hortonworks Data Platform?
The experience with pricing, setup cost, and licensing is very good.
What needs improvement with Hortonworks Data Platform?
Areas for improvement with Cloudera Data Platform could be the initial learning curve that can be a step for teams new to big data economy systems. Platform setup and configuration require careful ...
What is your primary use case for Hortonworks Data Platform?
Cloudera Data Platform on AWS was adopted as the core enterprise data platform, covering the full data lifecycle from ingestion to analytics and advanced use cases. Cloudera Data Platform was used ...
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Celonis vs. Cloudera Data Platform and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.