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If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
By automating the device containment and remediation processes, we save countless hours weekly.
Their knowledge portal and Cato Academy portal are excellent resources.
Our customer service experience is excellent
I think the technical support by Cato SASE Cloud Platform is quite good.
The main area needing improvement is the technical knowledge of support staff.
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
In terms of support, it is usually quite impressive. I usually get support in a matter of minutes or seconds, depending on the priority of the ticket.
As an MSSP, we find it scalable for end users across EPP platforms, network, and cloud sides.
We have never had any challenge based on a customer who has 1,000 devices versus a customer who has 30,000 devices; the feel is the same.
Its infrastructure scales automatically in the background, eliminating concerns about capacity or backend upgrades.
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
I would rate the stability of the solution as ten on a scale of one to ten.
I find Cato SASE Cloud Platform overall stable.
The product itself is available and its uptime is 100%.
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
The platform lacks strong security features on the edge.
To improve Cato SASE Cloud Platform, I think they sometimes need more built-in features for security in larger networks when doing local authentication.
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
When I reach the technical support, they give solutions that do not help me much, so I try to search the internet for other users' experiences to find solutions.
When I'm doing filtering at times, it doesn't filter the items properly.
I do not find it particularly expensive, but for some companies, they may not have the budget to be at that level of security for their networks.
The pricing is flexible due to our special partnership with Cato Networks.
If you compare Portnox with all other well-known standard products, it is the cheapest.
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
You are charged according to the number of users.
It is scalable for end users across network and cloud sides and saves operational costs.
The single-pass architecture has improved user experience with Cato SASE Cloud Platform as it provides security teams in companies a platform where they can easily obtain information if there are breaches or security issues.
It's notable how Portnox has improved operational efficiency.
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
It is possible to find the MAC address in the switch, but in Portnox, it is very useful to see the status of those ports, and that increases our security.

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 6 |
| Large Enterprise | 12 |
Cato SASE Cloud Platform delivers a comprehensive approach to network security and connectivity, integrating SASE, CASB, and zero-trust network access for improved performance and scalability in diverse locations.
Cato SASE Cloud Platform offers robust security solutions, including a next-gen firewall and VPN support. It provides a unified management system that is easy to use and integrates seamlessly with existing infrastructures. The platform's self-healing model ensures real-time threat mitigation, enhancing connectivity and performance even in challenging locations. Users appreciate the platform's scalability, integration capabilities, and significant cost savings. However, there is room for improvement in security, network integration, feature enhancement, and affordability to better support larger enterprises and improve user experience.
What are the essential features of Cato SASE Cloud Platform?Organizations in sectors like finance, telecommunications, and construction use Cato SASE Cloud Platform for enhanced network security and global connectivity. It effectively replaces MPLS with a cloud-native SD-WAN, integrates security measures for public clouds, and provides centralized management. Its implementation supports a zero-trust model, redundancy, and ISP integration, ensuring scalable remote access and improved security measures.
Portnox provides advanced network visibility and proactive security without complexity, ensuring easy setup and scalability. Its agentless nature and intuitive design enable seamless device management and system integration, promoting efficient network operations and endpoint security.
Portnox is known for offering comprehensive network access control, providing firms with vital tools for managing authentication and securing endpoint devices. It's praised for ease of use in integrating with systems such as RADIUS servers and offering detailed analytical capabilities to ensure compliance and control unauthorized access. While users appreciate the intuitive interface and device management, improvements have been suggested in the areas of better GUI, integration with firewalls, and enhanced configuration methods. Portnox aids in handling dynamic VLAN assignments and securing access in both wired and wireless networks, proving particularly valuable for on-premises and remote environments.
What are the key features of Portnox?In industries where network security is paramount, such as finance and healthcare, Portnox is implemented to fortify access control and manage endpoint connections effectively. Its ability to secure both on-premises and remote environments makes it a versatile choice across sectors that require stringent access management, particularly where unauthorized device connections pose significant risks.
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