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Catchpoint vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Catchpoint enhances efficiency and competitiveness by reducing outages, improving monitoring, saving time, cutting costs, and boosting trust.
Sentiment score
7.1
Large enterprises achieve significant ROI with Zabbix, saving millions by reducing costs and enhancing IT management and monitoring.
There has been a significant reduction in major incidents observed due to the proactive alerting Catchpoint provides.
Observability Architect at a financial services firm with 10,001+ employees
We used to spend at least 30 to 40 minutes on average on a call to detect what the problem was, but that reduced drastically to around 16 to 18 minutes.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
We have seen considerable returns on investment with Catchpoint, saving both money and employee time while reducing penalties from clients due to fewer outages during network deployments.
Associate Consultant at a computer software company with 10,001+ employees
 

Customer Service

Sentiment score
6.9
Catchpoint's 24/7 support is praised for quick response, accessibility, and professional services, but network response times need improvement.
Sentiment score
6.8
Zabbix offers helpful, responsive technical support, though some prefer community resources or independent handling due to support costs.
The initial migration and the initial days of monitoring Catchpoint involved having a dedicated TAM and a dedicated support number that could give us quick answers.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
They would literally write Playwright for you if you cannot get the element right.
Senior Software Engineer at Turing
The customer support for Catchpoint is really good; they get you on the call and will assist you if you are mixed up or blocked with some kind of coding.
Lead Embedded SRe at a financial services firm with 10,001+ employees
It is so straightforward that I have never had to use the support.
CTO at Oic
I changed the config file by adjusting the connector size and cache size.
Consultant at ministry of trade
 

Scalability Issues

Sentiment score
7.1
Catchpoint scales effectively for SaaS, requires manual configuration for on-premise, and lacks cluster support in single-node deployments.
Sentiment score
6.9
Zabbix is scalable and adaptable for different environments, though it may need resource adjustments and complex setups for optimization.
The migration part, especially onboarding a new application for monitoring, is seamless and does not require a lot of our effort and analysis.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Updating the license for the number of users is easy to do in Catchpoint.
Product Specialist at a tech vendor with 5,001-10,000 employees
We have not faced any issues regarding scalability.
Observability Architect at a financial services firm with 10,001+ employees
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix has high scalability.
CTO at Four Nine Agency
I would rate its scalability ten out of ten.
Manager, Information Technology Zara & Inditex at Cenomi
 

Stability Issues

Sentiment score
8.8
Catchpoint is praised for stability and reliability, consistently achieving high ratings with no downtime or major issues reported.
Sentiment score
7.4
Zabbix is stable and reliable, with occasional infrastructure-related issues and suggestions for database optimization to maintain performance.
Catchpoint is stable.
IT Sm & Customer Support Lead at a consultancy with 51-200 employees
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
CTO at Four Nine Agency
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
Network Engineer at a computer software company with 11-50 employees
 

Room For Improvement

Catchpoint needs improvements in setup, user experience, navigation, API integration, pricing models, and international monitoring for better efficiency.
Zabbix users face issues with false positives, complex setup, limited reporting, high pricing, and desire better cloud integration.
This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA.
Observability Architect at a financial services firm with 10,001+ employees
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Technical Consultant Project Lead at a consultancy with 10,001+ employees
There is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.
Support Engineer at a tech vendor with 5,001-10,000 employees
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
CTO at Oic
I installed Zabbix for the 300 devices.
Consultant at ministry of trade
The potential and customization is a little difficult because you have to learn scripts.
Network Engineer at a computer software company with 11-50 employees
 

Setup Cost

Catchpoint pricing varies and is consumption-based, favoring large enterprises but can be costly for smaller organizations.
Zabbix offers cost-effective open-source monitoring, recommending investment in support for optimal performance, keeping costs below alternatives like Nagios.
My experience with pricing, setup cost, and licensing is that the pricing is good, and the licensing is also good.
Product Specialist at a tech vendor with 5,001-10,000 employees
There is always a need to negotiate a bit more to get the best cost for the licenses we plan to buy.
Observability Architect at a financial services firm with 10,001+ employees
you just need to buy the licenses, and the team sends you the license keys, which is pretty easy.
Support Engineer at a tech vendor with 5,001-10,000 employees
Zabbix is providing everything free of cost.
Network Engineer at a computer software company with 11-50 employees
It is literally free.
CTO at Oic
 

Valuable Features

Catchpoint offers synthetic monitoring, user-friendly dashboards, early issue detection, and global visibility, enhancing performance and reducing downtime.
Zabbix is valued for its ease, scalability, customization, and robust monitoring capabilities, supported by continual updates and community support.
Catchpoint helps us detect issues before anybody could report them, which can impact clients because it provides prior monitoring that also sees outside the infrastructure.
Support Engineer at a tech vendor with 5,001-10,000 employees
Out of those features, the hop-by-hop breakdown of BGP peers is the one that made the biggest difference in my work because I have not seen this feature in others.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
The alerting functionality in Catchpoint provides value. We configure thresholds for response times and failures so that our operations team could be notified whenever authentication failed, APIs became unavailable, or page performance degraded beyond acceptable limits.
Senior Software Engineer at Turing
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
CTO at Oic
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
CTO at Four Nine Agency
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
Network Engineer at Ogma Consulting
 

Categories and Ranking

Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
14th
Ranking in Network Monitoring Software
13th
Ranking in Cloud Monitoring Software
12th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Digital Experience Monitoring (DEM) (4th)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
8th
Ranking in Network Monitoring Software
1st
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
109
Ranking in other categories
Server Monitoring (1st), IT Infrastructure Monitoring (1st)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of Zabbix is 3.8%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Zabbix3.8%
Catchpoint0.6%
Other95.6%
Network Monitoring Software
 

Featured Reviews

reviewer2867268 - PeerSpot reviewer
Observability Architect at a financial services firm with 10,001+ employees
Proactive synthetic monitoring has reduced major incidents and provides global user experience insights
One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
11%
Comms Service Provider
8%
Retailer
8%
Financial Services Firm
11%
Comms Service Provider
10%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise22
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that I am not directly involved in pricing, but the pricing is very decent.
What needs improvement with Catchpoint?
Catchpoint can be improved by supporting some of the APIs and other technical testing with some kind of metric validations as well. I do not have anything more to add about the needed improvements,...
What is your primary use case for Catchpoint?
My main use case for Catchpoint is mostly automating. I use Catchpoint automatically for automated monitoring of our various UIs and also the backend APIs. We rely on Chrome and Selenium and JavaSc...
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.
What is your primary use case for Zabbix?
I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Catchpoint vs. Zabbix and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.