We performed a comparison between Catchpoint and OpenText LoadRunner Professional based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM)."The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint provides a great amount of information."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint's customer service and support are valuable."
"Its variety of testing tools for different applications is of great benefit, as well as its integration capabilities with other testing and monitoring solutions."
"It is an advanced tool with multiple options available for the performance system."
"The front loader and the reporting features are the most valuable aspects of OpenText LoadRunner Professional."
"The ability to do multithreading. That's available in any performance testing tool, but the number of protocols that this particular tool supports has been very good."
"The reporting mechanism is a valuable feature that generates good reports."
"LoadRunner is a very systematic tool for anyone to use. Even someone who is actually a first time user of LoadRunner can actually get a lot of benefit out of the tool."
"It is a good and stable tool."
"Scaling is definitely one of the best features of this solution. There are no issues scaling to 10,000 or 20,000 concurrent users."
"Catchpoint can be improved by focusing solely on network monitoring."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"The old user version was better, it was more user-friendly."
"I recently just got to see LoadRunner Developer, but it is still not fully developed to use."
"The technical support of Micro Focus LoadRunner Professional could improve. I had an issue with the licensing and their response time is slow. They can improve on this in the future."
"Instead of having too many graphs and tabs, use the analysis section to get a more simplified defect analysis."
"The product is not stable and reliable in the version we are currently using."
"LoadRunner Professional's parameter data could be improved."
"There is room for improvement of the pilot processing, the dump analysis, and forwarding results based on the dump analysis. We have a generator, root controller, different agents, and an analyzer, so all of these are very important when it comes to LoadRunner."
"If the support of the protocols was the same throughout the other protocols and it was there evenly, then I would rate the product higher."
"I guess scalability becomes a problem when you use things like TruClients."
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Catchpoint is ranked 5th in Digital Experience Monitoring (DEM) with 12 reviews while OpenText LoadRunner Professional is ranked 2nd in Performance Testing Tools with 76 reviews. Catchpoint is rated 8.2, while OpenText LoadRunner Professional is rated 8.4. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of OpenText LoadRunner Professional writes "A sophisticated tool that supports many languages and works with all kinds of applications". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and Selenium HQ, whereas OpenText LoadRunner Professional is most compared with Tricentis NeoLoad, OpenText LoadRunner Enterprise, OpenText LoadRunner Cloud, Apache JMeter and IBM Rational Performance Tester.
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
