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Carbonite Server vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
56th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (44th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 1.0%, up from 0.7% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance0.9%
Carbonite Server1.0%
Other98.1%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy verification of things is the most valuable feature."
"I find the BMR/image and the recovery pieces are valuable."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"This solution is very simple to use and I will recommend it to anybody."
"It does not slow down your computer or use a lot of resources as it works."
"It seems reliable and easy to use."
"The efficiency and convenience are excellent."
"The documentation is okay. You are able to follow it and it is helpful."
"I can confidently say that I have managed more than 30 or 50 appliances over different time periods, and yet I never had a single hardware failure."
"We find the pricing is reasonable."
"The product is quite stable and reliable; there are no bugs or glitches and it doesn't crash or freeze, and its performance is good."
"In our legacy system, Veritas was the number one product for us in many ways to fill our backup requirements."
"I like the solution, it works well, the integration to the VMware environment is good, and the documentation is helpful and easy to follow."
"The benefits I have observed from working with Veritas NetBackup Appliance include the throughput of the appliance, starting from 2 to 50 terabytes per hour, which compares favorably with other competitors' products in this competitive domain."
"It has been our go-to product for backup."
 

Cons

"When you have to restore it, Carbonite takes a lot of time."
"The Hyper-V backup has room for improvement."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth."
"This solution is very expensive, which is a problem for many companies."
"We are having problems with them because of the licensing, and this is why we are changing solutions."
"It's difficult to make a switch with the tool because the actual physical storage doesn't work with anything else."
"The desirability of appliance solutions is dwindling in the marketplace."
"The reporting feature can be improved. At the moment, we can't acquire the exact information we need from NetBackup."
"The reporting could be improved."
"I don't like the interface of Veritas. It could be improved."
 

Pricing and Cost Advice

"Its price is reasonable."
"The solution is open source."
"We pay 9,000 dollars per year for our license."
"The pricing is between $120 and $150 per year."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"The solution is not cheap"
"It costs more to license support for this solution, compared to others."
"Veritas NetBackup Appliance is priced well compared to other solutions."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"The pricing for the solution's software maintenance and licensing is high."
"The product is expensive and comes with a yearly license."
"We pay annually. It is a huge figure for us."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
7%
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

Carbonite Recover Backup
NetBackup Appliance
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Beta Offshore
Find out what your peers are saying about Carbonite Server vs. Veritas NetBackup Appliance and other solutions. Updated: April 2026.
892,943 professionals have used our research since 2012.