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Arcserve UDP vs OpenText Recover​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (19th)
OpenText Recover​
Ranking in Disaster Recovery (DR) Software
24th
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.3%, down from 2.8% compared to the previous year. The mindshare of OpenText Recover​ is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Rias Majeed - PeerSpot reviewer
Allows you to test and schedule recovery tasks for multiple sites
The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches. Over time, Carbonite recovery has improved. When I started working with Cyber, we had to double-check everything, and although it was challenging, the downtime wasn't extensive—one incident in a year, for example. Restoring data with Carbonite Recover can take time, mainly because the backup process occurs in real time. The main concern is the duration needed to restore data to the primary environment, which can be lengthy. However, once the failover is complete, there are no further issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's speed."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"Our customers are happy with the product’s functionality."
"The data protection functionality is the most valuable feature of this solution."
"It is very stable."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"We confirm the server failure before initiating recovery. Once started, this process takes half an hour to an hour, though it can be as fast as 15 minutes. After bringing up the server, we test connectivity to ensure everything is operational."
 

Cons

"The time to backup servers that sit in DMZ must be improved."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The initial setup was complex."
"The tool doesn't provide cloud integration in India."
"The product is not user-friendly."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Backups are very slow and time consuming."
"The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches."
 

Pricing and Cost Advice

"The pricing is moderate."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The price of this product is high and it should be lower."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The solution is expensive."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
11%
Manufacturing Company
9%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What needs improvement with Carbonite Recover?
The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there w...
What is your primary use case for Carbonite Recover?
Carbonite Recover is an effective tool for testing and scheduling recovery tasks for multiple sites, whether they have primary servers or virtual machines. You can schedule jobs for recovery at the...
What advice do you have for others considering Carbonite Recover?
Carbonite Recover is a downtime reduction solution that minimizes the time employees cannot work. Carbonite Recover can accurately measure how much potential productivity or revenue is saved per ho...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Information Not Available
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