Arcserve UDP vs OpenText Recover comparison

Arcserve and OpenText are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #16 with an average rating of 6.8, while OpenText is ranked #26 with an average rating of 8.0. Arcserve holds a 2.2% mindshare in DRS, compared to OpenText’s 0.3% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,434 Views
1,168 Comparison Views

84% willing to recommend

OpenText Recover

Read 1 OpenText Recover review

191 Views
139 Comparison Views

100% willing to recommend

Arcserve UDP

OpenText Recover

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Executive SummaryUpdated on Sep 21, 2025

Arcserve UDP and OpenText Recover compete in data protection and disaster recovery. OpenText Recover generally has the upper hand due to its advanced features despite being more costly.

Features: Arcserve UDP provides comprehensive backup and recovery solutions, including deduplication and data compression. OpenText Recover offers advanced data recovery features with robust automation and cloud integration capabilities. OpenText's features are more robust, making it a preferred choice for advanced solutions.

Ease of Deployment and Customer Service: Arcserve UDP has a straightforward deployment process and responsive customer support, which makes it accessible. OpenText Recover presents complexity in deployment due to advanced customization but offers a strong support system. Arcserve is preferred for ease of deployment, while OpenText offers personalized support.

Pricing and ROI: Arcserve UDP offers cost-effective entry points and attractive ROI because of lower initial setup costs. OpenText Recover, despite higher setup costs, delivers strong ROI with extensive features favored by enterprises with complex needs. Arcserve suits budget-conscious businesses, whereas OpenText attracts those prioritizing comprehensive capabilities.

To learn more, read our detailed Disaster Recovery (DR) Software Report (Updated: October 2025).

Buyer's Guide

Disaster Recovery (DR) Software

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

16th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (24th)

OpenText Recover

Ranking in Disaster Recovery (DR) Software

26th

Average Rating

8.0

Reviews Sentiment

8.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.2%, down from 2.7% compared to the previous year. The mindshare of OpenText Recover is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Market Share Distribution
Product	Market Share (%)
Arcserve UDP	2.2%
OpenText Recover	0.3%
Other	97.5%

Disaster Recovery (DR) Software

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Rias Majeed

CTO at Exceed NetSec LLC

Allows you to test and schedule recovery tasks for multiple sites

The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches. Over time, Carbonite recovery has improved. When I started working with Cyber, we had to double-check everything, and although it was challenging, the downtime wasn't extensive—one incident in a year, for example. Restoring data with Carbonite Recover can take time, mainly because the backup process occurs in real time. The main concern is the duration needed to restore data to the primary environment, which can be lengthy. However, once the failover is complete, there are no further issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the things that I do like about it is that it has a very good deduplication feature."

"It's simple to set up."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"Instant recovery is the most valuable feature of Arcserve UDP."

"The standard backup and restore feature is most used."

"The most valuable feature of Arcserve UDP is live replication."

"I would recommend it if there is a general case."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

More Arcserve UDP pros

"We confirm the server failure before initiating recovery. Once started, this process takes half an hour to an hour, though it can be as fast as 15 minutes. After bringing up the server, we test connectivity to ensure everything is operational."

Cons

"Licensing is an area that needs improvement."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"The product is not user-friendly."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"Its interface can be improved. I find it unintuitive."

"The technical support of the product is an area of concern where improvements are required."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

More Arcserve UDP cons

"The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches."

Pricing and Cost Advice

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"Pricing is most likely comparable."

"The solution is priced well compared to other solutions."

"The solution is very expensive."

"The solution is not very expensive, but it is not cheap."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

More Arcserve UDP pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What needs improvement with Carbonite Recover?

See all answers

What is your primary use case for Carbonite Recover?

Carbonite Recover is an effective tool for testing and scheduling recovery tasks for multiple sites, whether they have primary servers or virtual machines. You can schedule jobs for recovery at the...

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What advice do you have for others considering Carbonite Recover?

Carbonite Recover is a downtime reduction solution that minimizes the time employees cannot work. Carbonite Recover can accurately measure how much potential productivity or revenue is saved per ho...

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 30% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 6% of the time

HPE Zerto Software vs Arcserve UDP

Compared 6% of the time

More Arcserve UDP Competitors

Datto Cloud Continuity vs OpenText Recover

Compared 52% of the time

VMware Live Recovery vs OpenText Recover

Compared 48% of the time

More OpenText Recover Competitors

Product Reports

Buyer's Guide

Arcserve UDP

October 2025

Download Arcserve UDP product report

Buyer's Guide

Disaster Recovery (DR) Software

October 2025

Download OpenText Recover product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

OpenText Recover offers businesses a robust data protection solution, ensuring continuity and data recovery across key infrastructures.

With OpenText Recover, organizations are empowered with reliable recovery measures that protect mission-critical data, featuring seamless integration across various platforms. The technology aligns with industry's best practices, delivering comprehensive safeguards that enhance resilience.

What are the key features of OpenText Recover?

Automated Backups: Streamlines data protection with scheduled backups to minimize manual intervention.
Disaster Recovery: Provides rapid restoration of essential data in emergency scenarios, reducing downtime.
Cloud Support: Integrates easily with cloud infrastructures, offering flexible storage options.
Scalability: Adapts to growing enterprise data needs, maintaining performance efficiencies.

What benefits or ROI should users consider?

Cost Efficiency: Minimizes expenses related to data loss and extended downtime.
Operational Continuity: Ensures business processes remain uninterrupted during data incidents.
Compliance Support: Helps meet data protection regulations through comprehensive security measures.
Enhanced Reliability: Delivers consistent and dependable recovery services, boosting trust in infrastructure.

OpenText Recover is widely implemented across industries like finance, healthcare, and telecommunications. It supports data integrity and swift recovery in financial systems, ensures patient data is safeguarded in healthcare, and helps telecom providers maintain uninterrupted services. The diverse applications make it a versatile tool in maintaining critical operations.

OpenText

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Information Not Available

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October 2025

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