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Carbon Black CB Defense vs CylancePROTECT comparison

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Buyer's Guide
Carbon Black CB Defense vs. CylancePROTECT
May 2022
Find out what your peers are saying about Carbon Black CB Defense vs. CylancePROTECT and other solutions. Updated: May 2022.
598,116 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.""The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems.""Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."

More Cisco Secure Endpoint Pros →

"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading.""What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process.""The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found.""There's lots of very useful documentation online to help troubleshoot and learn about the product.""I found it very valuable as a whole. It is good at detecting anything and has kept us very safe. It is also very easy to use.""I like its reporting.""Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components.""The EDR and reports were helpful in improving our organization."

More Carbon Black CB Defense Pros →

"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable.""I like the AI and mathematical components that they use.""A user can continue to add endpoints and the solution will continue to perform well.""The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it.""It does a good job of protecting us.""I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT.""The solution is very quick at easily changing the levels of protection for each computer and the server.""It secures different entry points into the network."

More CylancePROTECT Pros →

Cons
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time.""The GUI needs improvement, it's not good.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that.""I would like to see integration with Cisco Analytics."

More Cisco Secure Endpoint Cons →

"The solution would be more effective if there was a way to block automatically based on behavior.""This solution could have greater granular control on how certain applications work.""The GUI and reporting should be addressed and the product's administration features need fine tuning.""Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality.""I would like to see improvements made so that we can better see all of the processes.""The EDR portion could be better. I'm not a big fan, but it works.""It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls.""The pricing could be more reasonable."

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"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal.""I'd like them to do software distribution too, but they said that that's architecturally not at the product line.""It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus.""The initial deployment was quite complicated.""They could improve on the false positives, reporting and whitelisting features.""The price for this EPP platform is expensive and could be improved.""It's a good solution but some features just need to be updated.""The company that sells us the licenses sometimes doesn't know how to do certain things."

More CylancePROTECT Cons →

Pricing and Cost Advice
  • "The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
  • "Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
  • "In our case, it is a straightforward annual payment through our Enterprise Agreement."
  • "Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
  • "There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
  • "The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
  • "We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
  • "The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "It's reasonable in price"
  • "The price for the solution is completely at government level, meaning one which is very high."
  • "The license is annual. It's a standard license."
  • "Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
  • "This is a really expensive product and we pay licensing fees on a yearly basis."
  • "It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."
  • "The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
  • "In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
  • More Carbon Black CB Defense Pricing and Cost Advice →

  • "The product cost is about $5, per user, per month."
  • "This cost of the license is approximately $5 USD monthly per user."
  • "It's not so heavily priced; rather, it's average and decent."
  • "We pay our license on a yearly basis and have just renewed for two years."
  • "The license price for this solution could be better. It's on the expensive side."
  • More CylancePROTECT Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and… more »
    Top Answer: 
    The pricing was negotiated before I started, so I don't really know.
    Top Answer: 
    While I've attended a lot of their training webinars, they were mostly high-level. They just say that these are the… more »
    Top Answer: 
    Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
    Top Answer: 
    The best feature of this solution is that we have a live response, which is really tailored to our needs.
    Top Answer: 
    The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one… more »
    Top Answer: 
    Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable.
    Top Answer: 
    The license price for this solution could be better. It's on the expensive side. We're on a yearly license for this… more »
    Top Answer: 
    I find the price for Blackberry Protect expensive, so that's an area for improvement.
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Bit9, Confer
    Blackberry Protect
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Carbon Black CB Defense
    Learn more about CylancePROTECT
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Top Industries
    REVIEWERS
    Government13%
    Manufacturing Company13%
    Healthcare Company13%
    University7%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company22%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company13%
    Financial Services Firm13%
    Construction Company10%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider17%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Manufacturing Company29%
    Financial Services Firm18%
    Construction Company12%
    Energy/Utilities Company12%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider20%
    Government7%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise18%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise21%
    Large Enterprise52%
    REVIEWERS
    Small Business42%
    Midsize Enterprise13%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise26%
    Large Enterprise37%
    REVIEWERS
    Small Business61%
    Midsize Enterprise13%
    Large Enterprise26%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise27%
    Large Enterprise41%
    Buyer's Guide
    Carbon Black CB Defense vs. CylancePROTECT
    May 2022
    Find out what your peers are saying about Carbon Black CB Defense vs. CylancePROTECT and other solutions. Updated: May 2022.
    598,116 professionals have used our research since 2012.

    Carbon Black CB Defense is ranked 8th in Endpoint Protection for Business (EPP) with 29 reviews while CylancePROTECT is ranked 17th in Endpoint Protection for Business (EPP) with 14 reviews. Carbon Black CB Defense is rated 7.8, while CylancePROTECT is rated 7.8. The top reviewer of Carbon Black CB Defense writes "The manage, detect, and response feature enables Carbon Black to continuously check logs and advise us on how to improve some of the policies". On the other hand, the top reviewer of CylancePROTECT writes "An outstanding product that is pretty spot on and easy to deploy and use". Carbon Black CB Defense is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne and Carbon Black CB Response, whereas CylancePROTECT is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Cortex XDR by Palo Alto Networks and Sophos Intercept X. See our Carbon Black CB Defense vs. CylancePROTECT report.

    See our list of best Endpoint Protection for Business (EPP) vendors.

    We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.