We compared CylancePROTECT and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT offers a quick and easy setup process, a user-friendly dashboard, and strong AI-based protection. However, users have raised concerns about its pricing, the user-friendliness of the dashboard, and the lack of control over agent installation. In contrast, VMware Carbon Black Endpoint provides continuous monitoring and threat detection, along with strong integration capabilities and reliable performance. However, there are areas where it can improve, such as enhancing client performance, improving the user interface, and delivering faster response times. Furthermore, CylancePROTECT's technical support is perceived as slow, while VMware Carbon Black Endpoint's support receives mixed reviews.
"This is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"Ability to get forensics details and also memory exfiltration."
"The price is low and quite competitive with others."
"Fortinet is very user-friendly for customers."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"One of the best features of the solution is that it's easy to deploy."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"On the management side, we liked the way it displays things."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Provides visibility into the chain of attack and threats that use valid operating system processes to execute attacks."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."
"The most valuable feature of the solution stems from the support it provides."
"I like its reporting."
"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."
"The initial setup is very easy."
"It is a scalable solution...The initial setup was straightforward."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Cannot be used on mobile devices with a secure connection."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Detections could be improved."
"The only minor concern is occasional interference with desired programs."
"It's a good solution but some features just need to be updated."
"The user interface is outdated."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The product must make the interface a little more user-friendly."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"I am not sure whether Carbon Black CB Defense can be considered as a stable solution or not."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"Needs improvement in the area of infrastructure for on-premise installation."
"This solution works well but needs lots of tuning and optimization."
"The initial setup is complex."
"Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform."
"As far as I know, Carbon Defense has nothing that can be installed on mobile devices. It lacks a defense solution for mobile devices, especially mobile tablets. I would like to see support for mobile devices and the pricing should be less than the pricing for a normal workstation."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 61 reviews. CylancePROTECT is rated 8.0, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Fortinet FortiClient, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and CyberArk Endpoint Privilege Manager. See our CylancePROTECT vs. VMware Carbon Black Endpoint report.
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