Trend Micro Deep Security vs VMware Carbon Black Endpoint comparison

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Trend Micro Logo
249 views|217 comparisons
94% willing to recommend
VMware Logo
13,807 views|9,222 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jan 30, 2024

We compared Trend Micro Deep Security and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: The setup process for Trend Micro is generally manageable and can be finished within a reasonable timeframe, depending on the complexity. It necessitates coordination and configuration for optimal deployment. The setup of Carbon Black can be variable in terms of difficulty and time requirements. Some users perceive it as relatively uncomplicated and can be completed in under a month, whereas others encountered difficulties with configuration and required additional support.
  • Features: Trend Micro offers valuable features such as vulnerability protection, firewall, automatic updates, and virtual patching. Carbon Black provides MDR capability, whitelisting, an extensive threat intel library, and integration with log servers and the VMware environment.
  • Room for Improvement: Trend Micro could improve its reporting, handling of dynamic threats, implementation of retroactive alerts, and support services. Carbon Black would benefit from improvements in node management, integration, compatibility, reporting, user interface, automation, support, and stability.
  • Pricing and ROI: The cost of setting up Trend Micro can differ among users, with reviews ranging from it being reasonably priced to expensive. The licensing fees are considered average, and there is room for negotiation on discounts. Carbon Black is typically seen as expensive, with no available discounts. Despite this, users believe that it is valuable because of its features. Trend Micro has proven to be financially beneficial for our organization, while evaluating the return on investment of Carbon Black is subjective and relies on multiple factors.
  • Service and Support: The customer service for Trend Micro receives positive feedback, with speedy response times and a readily accessible support portal. On the other hand, reviews regarding the customer service of Carbon Black are mixed, with some users perceiving it to be superior to average, while others believe there is room for enhancement.

Comparison Results: When comparing Trend Micro Deep Security and VMware Carbon Black Endpoint, it is generally believed that Deep Security has a simpler and more straightforward initial setup. Deep Security also offers a wider variety of deployment options and provides helpful documentation and video tutorials. Conversely, Carbon Black Endpoint's setup can be more difficult, requiring complex configurations and customized policies. However, Carbon Black Endpoint has advantageous features like MDR capability and a whitelisting process for protection against zero-day threats. Deep Security has a smaller impact on system resources and efficient threat detection, whereas Carbon Black Endpoint offers superior log analysis and continuous monitoring. Some customers find Deep Security's pricing to be high, while Carbon Black Endpoint is generally described as expensive. The quality of customer service for both products has received mixed reviews and has room for improvement.

To learn more, read our detailed Virtualization Security Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides a comprehensive feature set and a strong security baseline for us with integrations into other security tools.""It is a stable solution...The solution's initial setup was straightforward.""We like the Smart protection and the Virtual patching.""It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud.""The solution has a low footprint and does not have a lot of impact on the host.""There are a good signature set and a high rate of detection.""The customer service/technical support for this solution is very fast.""Deep Security is a good product for managing a few servers."

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"The visibility provided has been great.""It gives you all of the information in a short and sweet fashion.""The tool is pretty stable.""I like its reporting.""The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know.""The best feature of this solution is that we have a live response, which is really tailored to our needs.""The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found.""We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."

More VMware Carbon Black Endpoint Pros →

Cons
"It needs better global visibility of the virtual environment.""Another issue is if I want to suggest this solution to a customer, we won't get the pricing immediately, which is a major problem.""Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement.""Requires simplification, a fair amount of trouble shooting required.""I would like to see an EDR function for the servers, as that would be useful for us.""I think more work could be done on Deep Security's ability to handle dynamic threat scenarios.""Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us.""Trend Micro is not government certified or federal complaint. If they could become compliant/certified, this would make it easier for us to use it for our government projects."

More Trend Micro Deep Security Cons →

"The pricing could be more reasonable.""I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out.""Carbon Black has limited capability to integrate with Rapid7.""Needs improvement in the area of infrastructure for on-premise installation.​""The solution needs expanded endpoint query tools.""The application control can be improved. It should also have an automatic update of the agents.""The support is poor.""Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."

More VMware Carbon Black Endpoint Cons →

Pricing and Cost Advice
  • "On an AWS defined scope, it will cheaper than buying the on-premise service. We did a trial for the on-premise version, but we decided to go with the AWS version. We are downsizing our server room, and it didn't make sense to put more machines in there."
  • "Purchasing on the AWS Marketplace was easy. We decided to purchase this solution on the AWS Marketplace since we were already there."
  • "The pricing is fair."
  • "Our company chose to procure this product via AWS Marketplace due to regulatory requirements. We mostly use it in the AWS GovCloud."
  • "Purchasing on the AWS Marketplace is like shopping on Amazon Prime."
  • "We do pay-as-you-go pricing, which is good for us. We are working with Trend Micro's sales rep to see if we can have something similar for on-premise."
  • "We have saved a 50% ROI for the on-premise product. It gave us significant improvement overall in productivity, costs, and efficiency."
  • "We did not purchase it through the AWS Marketplace because we have used Trend Micro in the past."
  • More Trend Micro Deep Security Pricing and Cost Advice →

  • "​The cost/benefit factor has great relevance in Cb Defense implementations​."
  • "The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
  • "I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
  • "Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
  • "We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
  • "The pricing [is] more or less the same as other similar solutions."
  • "It's reasonable in price"
  • "The price for the solution is completely at government level, meaning one which is very high."
  • More VMware Carbon Black Endpoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard is… more »
    Top Answer:Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising… more »
    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple… more »
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection and… more »
    Top Answer:VMware Carbon Black Endpoint is a highly stable solution.
    Ranking
    Views
    249
    Comparisons
    217
    Reviews
    27
    Average Words per Review
    417
    Rating
    8.6
    Views
    13,807
    Comparisons
    9,222
    Reviews
    21
    Average Words per Review
    507
    Rating
    7.7
    Comparisons
    Also Known As
    Deep Security
    Carbon Black CB Defense, Bit9, Confer
    Learn More
    Overview

    Trend Micro Deep Security is a comprehensive solution for endpoint security and server protection, which prevents ransomware attacks and unauthorized access attempts. Its valuable features include tracing back attacks, antivirus protection, endpoint detection and response, firewall-based solution, threat detection, predictive machine learning and AI monitoring, VPM, virtualization, and sandboxing. 

    The solution is easy to use, scalable, stable, and reliable, with good technical support. It has helped organizations perform well against malware and vulnerabilities, provide patching from the Protection Cloud, and improve their security posture.

    Trend Micro Deep Security Features

    Trend Micro Deep Security has many valuable key features. Some of the most useful ones include:

    • Server virtualization: Trend Micro Deep Security allows you to secure your virtual environment while gaining the benefits of virtualization, such as increased efficiencies and ROI. Security that is virtualization-aware preserves productivity and allows for higher VM densities.
    • Desktop virtualization: Trend Micro Deep Security provides the best security for a wide range of virtual desktop scenarios. Its anti-malware, intrusion prevention, web application protection, firewall, and other security features are optimized for VMware VDI environments. This ensures that the virtual desktops and underlying host are not impacted by a security agent.
    • VMware NSX integration: The integration of NSX within the Trend Micro Deep Security platform improves security deployment automation while also enhancing virtual environment protection. Trend Micro Deep Security enhances the advantages of micro-segmentation by adding security policies and capabilities that follow VMs everywhere they go.
    • Virtual patching: Virtual patching solutions from Trend Micro Deep Security provide immediate security while removing the challenges of emergency patching, repeated patch cycles, and costly system downtime. Virtual patching with Trend Micro Deep Security keeps your servers and endpoints secure while lowering the risk of breach disclosure costs.
    • Cloud protection: Agentless and agent-based deployments from Trend Micro Deep Security give various cloud implementation options with cross-cloud administration. This protects your servers, applications, and data.
    • Virtualization security: Trend Micro Deep Security protects virtual desktops and servers from zero-day malware and network-based threats. This can reduce the impact of resource inefficiencies and emergency patching.
    • Cloud security: Service providers and modern data center managers can use Trend Micro Deep Security to deliver a safe multi-tenant cloud environment with security policies that can be extended to cloud workloads and managed centrally with consistent, context-aware policies.

    Reviews from Real Users

    Trend Micro Deep Security stands out among its competitors for a number of reasons. Two major ones are its robust data and loss prevention feature and its patch management, which saves users money. PeerSpot users take note of the advantages of these features in their reviews:

    One PeerSpot reviewer, a Senior Security Advisor at a healthcare company, writes, “DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.”

    Nadeem S., CEO at Haniya Technologies, notes of the solution, “Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost.”

    VMware Carbon Black Endpoint Security is a comprehensive endpoint protection platform (EPP) designed to safeguard enterprises from advanced cyber threats, malware, ransomware, and other forms of malicious attacks. Leveraging cloud-native architecture, it provides a robust set of tools to detect, prevent, investigate, and respond to cybersecurity incidents across environment. The solution stands out for its advanced behavioral analytics, real-time threat hunting, and customizable policies, making it a preferred choice for businesses seeking to fortify their defenses in the evolving cybersecurity landscape.

    Modernize Your Endpoint Protection

    Legacy approaches to prevention leave organizations exposed. Get an endpoint platform that helps you strengthen and unify security tools to see more and stop more.

    Simplify Your Security Stack

    By simplifying endpoint security capabilities with one endpoint agent and console, you can minimize downtime, respond to incidents and return critical CPU cycles back to the business.

    Operate with Confidence

    Modern environments are increasingly complex. VMware Carbon Black is a single source of truth that provides an intuitive understanding of your environment, enabling confident decisions.

    Sample Customers
    Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
    Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Healthcare Company16%
    Computer Software Company16%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Educational Organization32%
    Computer Software Company12%
    Financial Services Firm7%
    Government6%
    REVIEWERS
    Manufacturing Company20%
    Computer Software Company18%
    Construction Company9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise22%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise42%
    Large Enterprise42%
    REVIEWERS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise19%
    Large Enterprise55%
    Buyer's Guide
    Virtualization Security
    March 2024
    Find out what your peers are saying about Trend Micro, Sophos, Juniper and others in Virtualization Security. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 61 reviews. Trend Micro Deep Security is rated 8.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Trellix Endpoint Security, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Symantec Endpoint Security and Trellix Endpoint Security.

    We monitor all Virtualization Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.