CA Unified Communications Monitor vs SolarWinds AppOptics comparison

Broadcom and SolarWinds are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #61, while SolarWinds is ranked #62. Broadcom holds a 0.6% mindshare in IM, compared to SolarWinds’s 0.8% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

2,146 Views
1,288 Comparison Views

50% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

3,341 Views
1,737 Comparison Views

80% willing to recommend

CA Unified Communications M...

SolarWinds AppOptics

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and SolarWinds AppOptics are competing in network performance monitoring. SolarWinds AppOptics appears to have the upper hand due to its wide-ranging features and better value.

Features: CA Unified Communications Monitor provides in-depth voice and video traffic analysis, real-time monitoring, and comprehensive insights into communication networks. SolarWinds AppOptics offers application performance management, infrastructure monitoring, and customizable dashboards.

Room for Improvement: CA Unified Communications Monitor could improve in user interface design, integration with third-party tools, and scalability options. SolarWinds AppOptics may enhance its specialized functions for voice and video traffic, offer more tailored monitoring solutions, and refine reporting capabilities.

Ease of Deployment and Customer Service: SolarWinds AppOptics is known for its seamless deployment and responsive customer service, providing strong support. CA Unified Communications Monitor may have a steeper learning curve with average customer service.

Pricing and ROI: CA Unified Communications Monitor generally involves higher setup costs with a longer ROI path. SolarWinds AppOptics has a competitive pricing structure, offering quicker ROI due to efficient monitoring.

To learn more, read our detailed CA Unified Communications Monitor vs. SolarWinds AppOptics Report (Updated: June 2026).

Buyer's Guide

CA Unified Communications Monitor vs. SolarWinds AppOptics

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

61st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), Network Monitoring Software (88th)

SolarWinds AppOptics

Ranking in IT Infrastructure Monitoring

62nd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (54th), Cloud Monitoring Software (42nd)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
CA Unified Communications Monitor	0.6%
SolarWinds AppOptics	0.8%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"The reporting of the solution is very good."

"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"SolarWinds AppOptics does far more than what an individual may realize; it is not just a SIEM tool."

"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."

"The product has a great dashboard."

"The sum solution, NTA, and DPA."

"AppNeta provides a range of products, all based around intelligent network testing algorithms."

More SolarWinds AppOptics pros

Cons

"All the features and functions of the solution can be improved, specifically the user experience."

"The solution should have automatic baseline detection."

"The support is not too bad, but also not very good—it's quite standard."

"The integration with Unix services should be a bit more straightforward."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"I would like to see more integration with other tools that are available on the market."

"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."

"I'd like to see the ability to use other internal instrumented applications as filters in the overview/aggregation screen."

"Does not perform traditional SNMP/CLI/NetFlow/WMI etc monitoring."

More SolarWinds AppOptics cons

Pricing and Cost Advice

Information not available

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"I believe the current licensing cost is reasonable."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

13%

Construction Company

13%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	7

Comparisons

SolarWinds NPM vs CA Unified Communications Monitor

Compared 10% of the time

Zabbix vs CA Unified Communications Monitor

Compared 8% of the time

StackState vs CA Unified Communications Monitor

Compared 8% of the time

BMC TrueSight vs CA Unified Communications Monitor

Compared 6% of the time

Icinga vs CA Unified Communications Monitor

Compared 6% of the time

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New Relic vs SolarWinds AppOptics

Compared 11% of the time

Dynatrace vs SolarWinds AppOptics

Compared 7% of the time

Zabbix vs SolarWinds AppOptics

Compared 6% of the time

Splunk AppDynamics vs SolarWinds AppOptics

Compared 6% of the time

OpenText Real User Monitoring vs SolarWinds AppOptics

Compared 5% of the time

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Product Reports

Buyer's Guide

CA Unified Communications Monitor vs. Ixia Hawkeye

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CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2026

Download SolarWinds AppOptics product report

Also Known As

CA UC Monitor

AppOptics, SolarWinds TraceView, Librato

Overview

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?

Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.

What benefits can users expect when evaluating CA Unified Communications Monitor?

Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

SolarWinds AppOptics offers powerful network performance monitoring and application insights, aiding enterprises in optimizing operations.

SolarWinds AppOptics provides comprehensive tools for network and application performance management. This platform enhances real-time monitoring capabilities, offering topology discovery and hop-by-hop performance analysis. With a focus on minimal configuration, users gain extraordinary visibility into service-oriented architecture applications and are equipped to identify performance issues efficiently. The dashboard's integration capabilities streamline application performance data, empowering organizations with robust reporting features. The deployment is popularly on-premises, yet improvements are desired in pricing strategy and integrations with existing tools.

What are the important features of SolarWinds AppOptics?

Topology Discovery: Facilitates understanding of network structure and connections.
Real-Time Monitoring: Delivers current data to monitor system performance live.
Heat Maps: Provides visual insights into network traffic patterns and performance metrics.
Pathview Monitoring: Enables tracking and evaluation of network performance per segment.
Integration Capabilities: Supports metrics integration for comprehensive system monitoring.

What benefits and ROI should users expect?

Efficiency in Issue Resolution: Swift identification of network bottlenecks and performance issues.
Enhanced Reporting: In-depth reports facilitating data-driven decisions.
Increased Visibility: Comprehensive insights into application and network activities.
Minimal Configuration: Quick setup enabling immediate utility and productivity.

SolarWinds AppOptics is widely used in network operations within enterprises, also extending to server and application monitoring. Deployed to track servers and network devices, it aids in analyzation of logs and data across environments, and is essential for service management. Specific industries benefit from detailed deployment inventory and management portfolios enabled by AppOptics.

SolarWinds

Sample Customers

BBVA Compass

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

CA Unified Communications Monitor vs. SolarWinds AppOptics

June 2026

Free Report: CA Unified Communications Monitor vs. SolarWinds AppOptics

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