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CA Unified Communications Monitor vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
95th
Ranking in IT Infrastructure Monitoring
69th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
109
Ranking in other categories
Cloud Monitoring Software (10th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.3%, up from 0.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor4.1%
CA Unified Communications Monitor0.3%
Other95.6%
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Adinath Bhokare - PeerSpot reviewer
Has helped detect server failures in real time and improved incident response through clear dashboards
When I use PRTG Network Monitor, it shows which servers go down or crash, displaying real-time reports and related information. We have configured PRTG Network Monitor to trigger an alert if any sensor or server goes down for more than five minutes. PRTG Network Monitor shows cause and effect clearly. For example, when our internet link failed, it displayed which dependent services were impacted. The feature in PRTG Network Monitor improved communication within my team since everyone can see the same dashboard. It saves me from constant manual checks as everything I care about is automatically tracked. PRTG Network Monitor has positively impacted my organization because it shows cause and effect clearly. We can see the real-time dashboard and take immediate action based on that. PRTG Network Monitor helped us detect the failing RAID controller before it completely collapsed, allowing us to avoid potential data loss.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"PRTG Network Monitor helped us detect the failing RAID controller before it completely collapsed, allowing us to avoid potential data loss."
"PRTG Network Monitor helped us detect the failing RAID controller before it completely collapsed, allowing us to avoid potential data loss."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."
"PRTG is relatively intuitive and fairly straightforward. It has net flow monitoring and that works all right. I would describe it as a decent middle-of-the-road solution."
"It helps the entire organization become digitally enabled."
"The most valuable feature of PRTG Network Monitor is its ease of use."
"The initial setup is very simple."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The free version only gives us 100 free sensors to use. It would be nice if there was double that."
"Sometimes the error messages are too vague and don't directly tell me what went wrong."
"PRTG Network Monitor could improve the price."
"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."
"The licensing policy needs more flexibility."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"I would like to see network mapping."
"I wouldn't mind better categories for the sensors. When I go to add a new sensor for a new device, there are some categories in there already, and they can be filtered out, but there's quite a large pool of sensors... When I want to go in and find something quite specific, I have got to scroll down and scroll down to find what I'm actually looking for,"
 

Pricing and Cost Advice

Information not available
"The price is pretty comparable."
"The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."
"The price of PRTG Network Monitor is reasonable."
"Pricing for PRTG Network Monitor is a nine out of ten. It meets my company's budget and monitoring requirements. My company is on a perpetual license."
"It is expensive."
"I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."
"The pricing is comparable."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Government
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise18
Large Enterprise41
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about CA Unified Communications Monitor vs. PRTG Network Monitor and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.