CA Unified Communications Monitor vs Cisco Intersight comparison

Broadcom and Cisco are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #72, while Cisco is ranked #18 with an average rating of 8.3. Broadcom holds a 0.1% mindshare in IM, compared to Cisco’s 2.0% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of Cisco users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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113 Comparison Views

50% willing to recommend

Cisco Intersight

Read 15 Cisco Intersight reviews

2,502 Views
2,005 Comparison Views

100% willing to recommend

CA Unified Communications M...

Cisco Intersight

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Cisco Intersight compete in optimizing communications and IT infrastructure. CA Unified Communications Monitor has the upper hand in pricing and support, while Cisco Intersight excels in advanced features catering to feature-rich requirements.

Features: CA Unified Communications Monitor includes network monitoring, diagnostics, and VoIP quality management. Cisco Intersight offers intelligent computing capabilities, cloud-based operational tools, and extensive integration with Cisco's ecosystem, providing advanced analytics and automation.

Room for Improvement: CA Unified Communications Monitor could enhance its cloud capabilities, expand integration options, and improve scalability. Cisco Intersight might benefit from more flexible pricing options, enhanced support for non-Cisco systems, and simplified user interfaces.

Ease of Deployment and Customer Service: Cisco Intersight's cloud-native architecture facilitates seamless updates and integration supported by robust customer service. CA Unified Communications Monitor requires an on-premise setup with solid customer support but may take longer to deploy compared to Cisco's model.

Pricing and ROI: CA Unified Communications Monitor has a lower setup cost leading to faster ROI for communication performance-focused businesses. Cisco Intersight's initial cost may be higher due to comprehensive features but results in substantial ROI through improved resource management and reduced operational expenses.

To learn more, read our detailed CA Unified Communications Monitor vs. Cisco Intersight Report (Updated: April 2025).

Buyer's Guide

CA Unified Communications Monitor vs. Cisco Intersight

April 2025

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Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

72nd

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), Network Monitoring Software (103rd)

Cisco Intersight

Ranking in IT Infrastructure Monitoring

18th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Management (11th)

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of Cisco Intersight is 2.0%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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ItzikLiberman

System Presale at Bezeq

Provides data center management and full infrastructure visibility

Cisco Intersight is a very effective tool for data center infrastructure management. It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure. We have visibility to other products and storages, some networking. It is also valuable for its integration capabilities with other products.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"I rate it a ten out of ten. I don't have any issues with it."

"The product has good integration."

"Cisco Intersight is a very effective tool for data center infrastructure management."

"Intersight offers many features that provide great value to companies."

"Cisco Intersight has valuable features for workflow automation and inventory administration."

"Provides an overall view using a single portal."

"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."

"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."

More Cisco Intersight pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"The solution needs some enhancement in order to build the cluster in two nodes."

"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."

"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."

"Technical support from Cisco has been mixed. For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX."

"I do not have notes for improvement."

"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."

"It's a very complex solution."

More Cisco Intersight cons

Pricing and Cost Advice

Information not available

"You can get a free license for monitoring but need to purchase a license if you need extra control."

"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."

"Cisco Intersight is not cheap, but it's not the most expensive product either."

"The product is cost-effective."

"It's just the standard licensing cost. There are no additional fees."

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850,236 professionals have used our research since 2012.

Top Industries

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Computer Software Company

35%

Financial Services Firm

Manufacturing Company

Healthcare Company

Company Size

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Large Enterprise

Midsize Enterprise

Small Business

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Questions from the Community

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What do you like most about Cisco Intersight?

Intersight can validate our environment.

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What needs improvement with Cisco Intersight?

I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like...

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What is your primary use case for Cisco Intersight?

We use Cisco Intersight ( /products/cisco-intersight-reviews ) for operational tasks. We run patches and import firmware updates from the Cisco site. In the event of a component failure, such as a ...

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Comparisons

No data available

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IBM Turbonomic vs Cisco Intersight

Compared 5% of the time

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Also Known As

CA UC Monitor

Intersight

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.

Cisco

Sample Customers

BBVA Compass

EXMAR, RapidScale

Buyer's Guide

CA Unified Communications Monitor vs. Cisco Intersight

April 2025

Free Report: CA Unified Communications Monitor vs. Cisco Intersight

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