CA Unified Communications Monitor vs Cisco Intersight comparison

Broadcom and Cisco are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #69, while Cisco is ranked #12 with an average rating of 8.2. Broadcom holds a 0.5% mindshare in IM, compared to Cisco’s 1.6% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of Cisco users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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423 Comparison Views

50% willing to recommend

Cisco Intersight

Read 16 Cisco Intersight reviews

3,552 Views
2,522 Comparison Views

100% willing to recommend

CA Unified Communications M...

Cisco Intersight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Cisco Intersight compete in optimizing communications and IT infrastructure. CA Unified Communications Monitor has the upper hand in pricing and support, while Cisco Intersight excels in advanced features catering to feature-rich requirements.

Features: CA Unified Communications Monitor includes network monitoring, diagnostics, and VoIP quality management. Cisco Intersight offers intelligent computing capabilities, cloud-based operational tools, and extensive integration with Cisco's ecosystem, providing advanced analytics and automation.

Room for Improvement: CA Unified Communications Monitor could enhance its cloud capabilities, expand integration options, and improve scalability. Cisco Intersight might benefit from more flexible pricing options, enhanced support for non-Cisco systems, and simplified user interfaces.

Ease of Deployment and Customer Service: Cisco Intersight's cloud-native architecture facilitates seamless updates and integration supported by robust customer service. CA Unified Communications Monitor requires an on-premise setup with solid customer support but may take longer to deploy compared to Cisco's model.

Pricing and ROI: CA Unified Communications Monitor has a lower setup cost leading to faster ROI for communication performance-focused businesses. Cisco Intersight's initial cost may be higher due to comprehensive features but results in substantial ROI through improved resource management and reduced operational expenses.

To learn more, read our detailed CA Unified Communications Monitor vs. Cisco Intersight Report (Updated: January 2026).

Buyer's Guide

CA Unified Communications Monitor vs. Cisco Intersight

January 2026

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Helped 880,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

69th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), Network Monitoring Software (88th)

Cisco Intersight

Ranking in IT Infrastructure Monitoring

12th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Management (14th)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of Cisco Intersight is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Cisco Intersight	1.6%
CA Unified Communications Monitor	0.5%
Other	97.9%

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Humphrey Hlatshwayo

Systems Engineer at First Rand Bank Ltd.

Automation and seamless incident handling transform operational efficiency

I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT. For instance, if I need to find commands for UCS Manager, it should provide that information.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"Cisco Intersight allows us to manage our data center remotely, which is crucial as our data center is located in a different physical environment."

"It offers visibility and optimization of workloads, which are very important features for a company."

"Cisco Intersight has valuable features for workflow automation and inventory administration."

"Intersight can validate our environment."

"The product has good integration."

"Cisco Intersight is a very effective tool for data center infrastructure management."

"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."

"Cisco Intersight is a very effective tool for data center infrastructure management."

More Cisco Intersight pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"It's a very complex solution."

"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."

"The product's setup should be easier."

"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."

"The product could be easy to use."

"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."

"I would like AI to be more integrated into Cisco Intersight."

"The solution needs some enhancement in order to build the cluster in two nodes."

More Cisco Intersight cons

Pricing and Cost Advice

Information not available

"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."

"The product is cost-effective."

"You can get a free license for monitoring but need to purchase a license if you need extra control."

"It's just the standard licensing cost. There are no additional fees."

"Cisco Intersight is not cheap, but it's not the most expensive product either."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

20%

Financial Services Firm

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

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What do you like most about Cisco Intersight?

Intersight can validate our environment.

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What needs improvement with Cisco Intersight?

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What is your primary use case for Cisco Intersight?

We use Cisco Intersight ( /products/cisco-intersight-reviews ) for operational tasks. We run patches and import firmware updates from the Cisco site. In the event of a component failure, such as a ...

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Cisco Intersight

January 2026

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Also Known As

CA UC Monitor

Intersight

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.

Cisco

Sample Customers

BBVA Compass

EXMAR, RapidScale

Buyer's Guide

CA Unified Communications Monitor vs. Cisco Intersight

January 2026

Free Report: CA Unified Communications Monitor vs. Cisco Intersight

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