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CA Process Automation vs WorkflowGen comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
36th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
WorkflowGen
Ranking in Process Automation
43rd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (31st), Business Process Management (BPM) (51st), Rapid Application Development Software (38th), Low-Code Development Platforms (46th)
 

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.2% compared to the previous year. The mindshare of WorkflowGen is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

SJ
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
CO
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
 

Cons

"Somehow the product group within CA left the product dry from some regular expression functionality."
"Make some of the features more open source that way developers can have more flexibility."
"OCR capability should be added as a feature."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"This solution needs to be more customizable."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
Information not available
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Also Known As

CA IT Process Automation Manager
No data available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about CA Process Automation vs. WorkflowGen and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.