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CA Process Automation vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
35th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
SS&C Blue Prism
Ranking in Process Automation
28th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
Business Process Design (20th), Business Process Management (BPM) (31st), Medical Insurance Claims Software (3rd), Insurance Claims Processing (3rd), Document Management Software (12th), Low-Code Development Platforms (22nd), Intelligent Document Processing (IDP) (15th), Loan Management Software (3rd), Document Automation Software (10th)
 

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.3% compared to the previous year. The mindshare of SS&C Blue Prism is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
SS&C Blue Prism0.7%
CA Process Automation0.3%
Other99.0%
Process Automation
 

Featured Reviews

SJ
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
VikasKumar16 - PeerSpot reviewer
Has defined complex workflows and handled detailed automation scenarios efficiently
It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"The key feature of SS&C that I find valuable is the general workflow visibility."
 

Cons

"OCR capability should be added as a feature."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Make some of the features more open source that way developers can have more flexibility."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"There is a need for improved integration with external systems in SS&C."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
Information not available
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Computer Software Company
11%
Insurance Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...
What is your primary use case for SS&C Blue Prism?
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...
 

Also Known As

CA IT Process Automation Manager
SS&C AWD
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about CA Process Automation vs. SS&C Blue Prism and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.