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BrowserStack vs Zeenyx AscentialTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
BrowserStack offers ROI through reduced testing time, improved CI/CD integration, enhanced automation, and efficient cross-platform testing.
Sentiment score
7.3
Zeenyx AscentialTest boosts productivity, reduces costs, and improves project outcomes through intuitive design, automated testing, and enhanced test coverage.
Pipeline executions that used to take eight hours have been reduced to one hour, enhancing continuous deployment and providing quicker feedback cycles.
Managing Technical Consultant at a tech vendor with 10,001+ employees
I think its biggest benefit is how it integrates with our CI/CD, not necessarily giving access to developers for test devices.
Test Software Development Engineer at uShip, Inc.
I have seen a return on investment with BrowserStack, specifically a 50% reduction in human capacity.
Chief Executive Officer & Founder at a tech vendor with 201-500 employees
 

Customer Service

Sentiment score
6.7
BrowserStack's customer service is seen as supportive and efficient, though some seek phone support for quicker responses.
Sentiment score
9.2
Zeenyx AscentialTest customer service is praised for its prompt, knowledgeable support, efficiently resolving issues and ensuring smooth user experiences.
BrowserStack customer support is excellent, with knowledgeable staff assisting throughout onboarding, setup, and understanding our needs to provide tailored solutions.
Managing Technical Consultant at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.8
BrowserStack's scalability is praised for AWS auto-scaling, but cost concerns and varied experiences are noted by users.
Sentiment score
8.0
Zeenyx AscentialTest excels in handling large-scale testing efficiently, supporting numerous users and test cases without performance issues.
BrowserStack's scalability is enhanced by its auto-scaling capabilities on AWS.
Managing Technical Consultant at a tech vendor with 10,001+ employees
They reproduce the same scenario, and then we create the bug ticket for them to fix.
QA Automation Lead at Mashvisor
 

Stability Issues

Sentiment score
7.1
BrowserStack is praised for reliability, though users report occasional mobile issues; rated highly for stability and strong support.
Sentiment score
8.0
Zeenyx AscentialTest is praised for its stability, reliability, and bug resistance, making it ideal for diverse testing needs.
BrowserStack is quite stable for me because it offers many different devices, is always up to date, and has a nice user interface with good user experience.
Senior Software Engineer at EPAM Systems
Sometimes there is slowness in the network, especially when working with AWS-based hosting.
Vice President at a financial services firm with 10,001+ employees
 

Room For Improvement

BrowserStack needs better connectivity, speed, pricing, integration, real-time testing, mobile file upload, customization, and accessibility support.
Users find Zeenyx AscentialTest's reporting, integration, stability, and documentation inadequate, with a steep learning curve for new users.
BrowserStack is very expensive and they keep increasing their cost, which is absolutely ridiculous, especially when someone like LambdaTest is coming through for literal thousands of dollars less, with the same services.
Test Software Development Engineer at uShip, Inc.
Going forward, one way BrowserStack could improve is by incorporating AI concepts to create tests automatically from provided URLs or user intentions, generating scripts without needing users to write automation scripts.
Managing Technical Consultant at a tech vendor with 10,001+ employees
I think false positives are an area where BrowserStack can improve, as I have often seen things working fine on actual devices, but on BrowserStack devices, issues arise due to network slowness or AWS region connectivity problems that cause lag.
Vice President at a financial services firm with 10,001+ employees
 

Setup Cost

BrowserStack's pricing is seen as higher but cost-effective, offering customizable plans and user-based licenses for enterprise buyers.
<p>Zeenyx AscentialTest offers cost-effective, scalable pricing with annual and perpetual licenses, suitable for both small teams and large organizations.</p>
pricing was that it was a bit on the higher side, around three hundred dollars per user per month.
Managing Technical Consultant at a tech vendor with 10,001+ employees
 

Valuable Features

BrowserStack's features enhance testing by providing speed, automation, real device access, and integration, improving performance and reducing defects.
Zeenyx AscentialTest is praised for its ease of use, powerful automation, flexibility, detailed reporting, and reliable performance.
The device farm is one of the positive impacts we have seen from using BrowserStack. We get to run our automation against their full suite of devices, which alleviates the uplift of manual testing.
Test Software Development Engineer at uShip, Inc.
BrowserStack has positively impacted my organization by helping us reduce the human capacity by 50%, with that reduction mostly being in manual testing efforts.
Chief Executive Officer & Founder at a tech vendor with 201-500 employees
BrowserStack has positively impacted my organization primarily through time savings because it is very easy to use and replicates physical devices for testing, which is crucial since we usually do not have physical devices.
Software Engineer at a tech vendor with 1,001-5,000 employees
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
33
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
Zeenyx AscentialTest
Ranking in Functional Testing Tools
17th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Test Management Tools (12th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of BrowserStack is 8.1%, down from 10.5% compared to the previous year. The mindshare of Zeenyx AscentialTest is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
BrowserStack8.1%
Zeenyx AscentialTest0.8%
Other91.1%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
Tobias Roth - PeerSpot reviewer
Software developer at Weiss GmbH Softwarelösungen
Robust automation with reusable steps and seamless integration
The concept of reusable steps in Zeenyx AscentialTest has significantly enhanced our test automation efficiency. Encapsulating common actions into modular steps reduces redundancy in test scripts and ensures consistency across scenarios. This approach streamlines maintenance efforts, allowing updates to be applied universally, making our test suite more agile and adaptable to evolving project requirements. The concept of reusable steps is a key factor in maximizing reusability and maintainability in our test automation strategy. AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows. This capability ensures precise interaction with various components of an application's interface, further enhancing the reliability and effectiveness of our automated tests.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
5%
Healthcare Company
22%
University
13%
Performing Arts
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise8
Large Enterprise14
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My experience with pricing, setup cost, and licensing was good.
What needs improvement with BrowserStack?
I feel there is not much to improve about BrowserStack.
What do you like most about Zeenyx AscentialTest?
AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows.
What needs improvement with Zeenyx AscentialTest?
While Zeenyx AscentialTest has proven to be a valuable asset in our testing processes, there are areas where improvements could enhance the overall user experience. One notable aspect is the user i...
What is your primary use case for Zeenyx AscentialTest?
We use AscentialTest for automated testing of Powerbuilder applications via CI/CD pipeline with GitLab. We have fully integrated all tests in our CI/CD pipeline. Thanks to the integration, much wor...
 

Also Known As

No data available
AscentialTest
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
TJX Companies, Nuance Communications, Ericsson Inc., Transatlantic Reinsurance Company, Accenture, Nutrition Coordinating Center, Univ. of MN, iConectiv, Fortress Software, and LMP Corp.
Find out what your peers are saying about BrowserStack vs. Zeenyx AscentialTest and other solutions. Updated: January 2026.
881,114 professionals have used our research since 2012.