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Box - Intelligent Content Management vs ONLYOFFICE Docs Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Document Management Software
5th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
Enterprise Content Management (10th), Cloud Storage (10th), Digital Asset Management (4th), Content Collaboration Platforms (8th)
ONLYOFFICE Docs Enterprise
Ranking in Document Management Software
15th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
PDF Editing (5th)
 

Mindshare comparison

As of August 2026, in the Document Management Software category, the mindshare of Box - Intelligent Content Management is 5.4%, down from 7.6% compared to the previous year. The mindshare of ONLYOFFICE Docs Enterprise is 1.0%. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Box5.4%
ONLYOFFICE Docs Enterprise1.0%
Other93.6%
Document Management Software
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
reviewer2873715 - PeerSpot reviewer
Security Researcher at a tech vendor with 10,001+ employees
Secure self-hosted editing has enabled real-time collaboration for critical web applications
The best features ONLYOFFICE Docs Enterprise offers are its self-hosted deployment and the fact that the data which I am working on never leaves my infrastructure. It features JWT-based authentication, supports TLS, and data in transit is also secure. These are the best features I appreciate the most about it because when I use some other tools rather than my on-premises application, these types of tools are very trustworthy. These security features in ONLYOFFICE Docs Enterprise impact my work significantly because when I deal with critical systems, I need a strong secure mechanism so that no other entity or attacker can attack the site and manipulate the data in between. Features such as JWT authentication, where I identify which user is trying to access the data or the document, directly help me verify whether the document is related to this particular user or not. Collaboration with ONLYOFFICE Docs Enterprise is real-time, allowing me to work on real-time data. When I work, multiple people can work on the same documents simultaneously. It operates in real-time where I can put real-time comments that are directly visible to the other users or other teammates. Version history is also a good feature where I can see the versions of the document. ONLYOFFICE Docs Enterprise has positively impacted my organization by reducing the processing time, which it usually takes with other tools, by 20% to 40% through its real-time data fetching and collaboration, making it easier for my team as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"Box's automation capabilities have helped optimize my business processes by saving time for sharing or sending files between the team."
"For basic file storage and a little collaboration, the product is fine."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"The most valuable feature of this solution is the set of security options that can be set when sharing files with a group."
"You can upload your bin, upload your files quickly, and download your files quickly, and you can use it on your own, on an iPad, or on your mobile phones whenever you wish to."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"ONLYOFFICE Docs Enterprise has positively impacted my organization by reducing the processing time, which it usually takes with other tools, by 20% to 40% through its real-time data fetching and collaboration, making it easier for my team as well."
"I see only advantages there; it has had a very positive impact on operations, with cost reduction, and the familiarity that users developed with this tool met our expectations."
 

Cons

"The integration with other products should be improved."
"The UI should be faster. Sometimes it lags when switching between documents."
"The security settings are such that if I have a folder with subfolders several levels deep, whatever security setting I have for the parent folder gets inherited at all the subfolders. This has been limiting."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The waterfall methodology for folders does not allow for privatization of folders at the root level, which sometimes may be necessary."
"Better integration with other solutions is needed."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"Regarding how ONLYOFFICE Docs Enterprise can be improved, I feel that the initial deployment is a bit more complex than a cloud ONLYOFFICE suite."
"One of the points for improvement for ONLYOFFICE Docs Enterprise needs to be more integrations with corporate solutions, as well as more advanced features in spreadsheets and documents because we are limited to some of the features it offers compared to other corporate solutions such as Office 365."
 

Pricing and Cost Advice

"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"Box's pricing is excellent."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"My organization pays for the license."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"I believe Box is cheaper than SharePoint."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Construction Company
51%
Comms Service Provider
10%
Healthcare Company
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
What is your experience regarding pricing and costs for ONLYOFFICE Docs Enterprise?
My experience with pricing, setup costs, and licensing has been great; we were able to complete this deployment without incurring associated costs since we are using it locally.
What needs improvement with ONLYOFFICE Docs Enterprise?
Regarding how ONLYOFFICE Docs Enterprise can be improved, I feel that the initial deployment is a bit more complex than a cloud ONLYOFFICE suite. Some enterprise capabilities also require paid addi...
What is your primary use case for ONLYOFFICE Docs Enterprise?
My main use case for ONLYOFFICE Docs Enterprise involves integrating it with web applications for government or financial systems, which provides features like Word editing, Excel, and other office...
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Information Not Available
Find out what your peers are saying about Box - Intelligent Content Management vs. ONLYOFFICE Docs Enterprise and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.