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Box - Intelligent Content Management vs Microsoft Purview Data Lifecycle Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Document Management Software
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
Enterprise Content Management (10th), Cloud Storage (10th), Digital Asset Management (4th), Content Collaboration Platforms (8th)
Microsoft Purview Data Life...
Ranking in Document Management Software
6th
Average Rating
8.4
Reviews Sentiment
5.2
Number of Reviews
5
Ranking in other categories
Email Archiving (9th), Data Governance (26th), Microsoft Security Suite (27th)
 

Mindshare comparison

As of August 2026, in the Document Management Software category, the mindshare of Box - Intelligent Content Management is 5.4%, down from 7.6% compared to the previous year. The mindshare of Microsoft Purview Data Lifecycle Management is 5.2%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Box5.4%
Microsoft Purview Data Lifecycle Management5.2%
Other89.4%
Document Management Software
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
ST
Ict Systems Manager at Lltnpa
Automated retention has transformed compliance workflows and now simplifies audit responses
The deep native integration with Microsoft 365 is what ultimately made me decide on Microsoft Purview Data Lifecycle Management over Enterprise Vault and OpenText Content Manager. Auto-apply retention labels using machine learning is the specific integration with Microsoft 365 that made it the deciding factor for me over Enterprise Vault or OpenText. Manually labeling content at our data volumes is not realistic. The automated classification based on sensitive information types and trainable classifiers is what makes the program actually scale. That feature gets used constantly. We went from inconsistent ad-hoc retention practices to a consistent, automated, documented program across the whole organization with Microsoft Purview Data Lifecycle Management. That shift from a compliance audit perspective is enormous.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most amazingly its integration with Office 365 (online) is one of the best features it has other than integrating with other apps like Salesforce, etc."
"Some units have migrated their content and processes from on premises storage to Box, saving money and time, and putting the power of collaboration into the hands of the users instead of requiring admin intervention."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"We use Box for collaboration with files or folders, and our use is mostly for collaboration, especially on the documentation."
"Sharing and collaborating across files and folders has been a massive game changer."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"The collaboration of the solution is good."
"The impact of Microsoft Purview Data Lifecycle Management on my unified data catalog has improved a lot; the improvements I see are in the lineage, the discovery, and the labeling."
"The UI is the most valuable feature."
"HPE Apollo Systems has positively impacted our organization by improving business operations by eighty percent, saving time, improving efficiency, and facilitating the management of large data sets."
"The system is stable; I haven't encountered any worldwide stability issues unlike other office products."
"We went from inconsistent ad-hoc retention practices to a consistent, automated, documented program across the whole organization with Microsoft Purview Data Lifecycle Management."
 

Cons

"If there was a plugin that added some sort of toolbar in Office, that would be great."
"The waterfall methodology for folders does not allow for privatization of folders at the root level, which sometimes may be necessary."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box."
"Maturity of the enterprise security around user management."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"Sometimes, their website doesn't work properly."
"I think labeling could use a lot more AI assistance. AI implementation into labeling would be beneficial."
"There is no specific improvement I would suggest for Microsoft Purview Data Lifecycle Management, but I think if they can work on policy design and usability, adding more granular control for the organization regarding controlling the movement of data outside would definitely improve the solution."
"Microsoft's Purview Data Lifecycle Management preview features can be unreliable, hindering their usefulness."
"The time it takes to scan is one issue; when we raise high-volume issues and tickets related to scanning failures, it relates to permission errors, which are technical challenges."
"The initial setup took longer than we expected. Microsoft Purview Data Lifecycle Management is not a turn-it-on-and-go product."
 

Pricing and Cost Advice

"My organization pays for the license."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"I believe Box is cheaper than SharePoint."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"The service operates on a pay-as-you-go basis, charging an extra one cent per field of metadata scanned in our data."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
12%
Government
11%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
What needs improvement with Microsoft Purview Data Lifecycle Management?
Better coverage outside Microsoft 365 is a feature I wish Microsoft Purview Data Lifecycle Management had that it does not offer today. If I could change one thing about Microsoft Purview Data Life...
What is your primary use case for Microsoft Purview Data Lifecycle Management?
Automating retention and deletion across our Microsoft 365 environment is my main use case for Microsoft Purview Data Lifecycle Management. At Microsoft scale, Exchange, SharePoint, OneDrive, and T...
What advice do you have for others considering Microsoft Purview Data Lifecycle Management?
Microsoft Purview Data Lifecycle Management implementation is very much a team-wide effort. The policies apply organization-wide across all Microsoft 365 users. The management side, configuring pol...
 

Also Known As

No data available
Microsoft Information Governance, Microsoft Purview Records Management
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Information Not Available
Find out what your peers are saying about Box - Intelligent Content Management vs. Microsoft Purview Data Lifecycle Management and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.