SAP Signavio Process Manager and Boomi AtomSphere Flow both compete in the business process optimization category. SAP Signavio appears to have an advantage in pricing and support satisfaction, whereas Boomi AtomSphere's robust features are considered a worthwhile investment.
Features: SAP Signavio Process Manager is strong in comprehensive process mapping, collaborative modeling, and real-time analytics. It enables extensive process documentation and optimization aimed at complex operational conditions. Boomi AtomSphere Flow distinguishes itself with powerful integration capabilities, facilitating seamless application connectivity and flexible workflow automation.
Room for Improvement: SAP Signavio could improve in simplification of its interface for new users, lowering adaptation time. Enhancing the clarity of reporting features and expanding integration options may also be beneficial. Boomi AtomSphere could focus on better user guidance for complex integration tasks, improve the detail within its API documentation, and enhance connectivity speed, especially during peak times.
Ease of Deployment and Customer Service: SAP Signavio Process Manager provides a straightforward cloud-based deployment model, coupled with excellent customer service and intuitive onboarding tools. Boomi AtomSphere Flow offers a quick deployment process as well but stands out with a vast partner network providing additional resources for support.
Pricing and ROI: SAP Signavio Process Manager offers competitive setup costs and beneficial ROI features due to its focus on thorough process enhancements. Boomi AtomSphere Flow might require a higher initial expense, justified by its powerful integration capabilities and the efficiency gains they enable, promising better long-term returns.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
It lacks clarity on how to reach out, write emails, or understand responsiveness.
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good.
I would rate their technical support a ten.
I think they must provide better solutions that are accessible for all of them.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
In terms of scalability, the tool is quite scalable, and I would rate it eight or nine.
I would rate the scalability as nine out of ten, as it effectively scales to meet our clients’ needs.
The solution maintains high stability, which makes it reliable.
For complex integration scenarios, Boomi could improve its flexibility.
Boomi could improve its customer support by providing clearer communication channels, enhancing responsiveness, and offering more proactive support resources like newsletters and webinars.
It should also integrate with non-SAP systems for better functionality.
SAP Signavio Process Manager is not as intuitive as others I have seen.
The pricing is considered a bit expensive yet not excessively so, particularly when compared to similar solutions like MuleSoft.
The pricing is good for a small-scale company like ours, and the licensing cost is reasonable.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
We use Boomi for various types of integrations, such as SFTP integration, database integration, Snowflake integration, and we also perform transformations using maps and scripts.
The most valuable features include the ease of designing Boomi flows and the significant cost savings and reduced time to market they offer our clients.
It has a tool that analyzes your data and shows you where the areas of change for improvement are.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
| Product | Market Share (%) |
|---|---|
| SAP Signavio Process Manager | 4.9% |
| Boomi AtomSphere Flow | 0.9% |
| Other | 94.2% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 44 |
Boomi Flow is a modern, cloud-native service for creating customer journeys and automating simple and sophisticated workflows that accelerate your business outcomes.
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
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