Bonita vs Pipefy comparison

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Bonita

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Executive Summary

We performed a comparison between Bonita and Pipefy based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Bonita vs. Pipefy Report (Updated: September 2026).

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Bonita vs. Pipefy

September 2026

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Process Automation

29th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Business Process Management (BPM) (26th)

Pipefy

Ranking in Process Automation

9th

Average Rating

8.4

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Agentic Automation (5th), AI Agent Builders (9th)

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of Bonita is 2.0%, down from 3.9% compared to the previous year. The mindshare of Pipefy is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Mindshare Distribution
Product	Mindshare (%)
Pipefy	0.5%
Bonita	2.0%
Other	97.5%

Process Automation

Featured Reviews

Mohamed Guermazi

Technical Director / Project Manager at I-way

The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited

We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…

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Tamires dos Santos Andrade

PMO Manager at a financial services firm with 10,001+ employees

Workflow automation has transformed portfolio control and centralizes cross‑department requests

Something I would like to see improved in Pipefy is the dashboards. They are good, but they are a little limited. This point is important, and I would also like to see a bit more clarity in the use of AI tokens. Pipefy already offers connection and artificial intelligence tools that help you with your forms and make the process much more intuitive, but it is still a bit obscure regarding consumption, how that consumption occurs, and how to build this in a way that is relatively economical. Another important thing is related to cost. Pipefy's license cost is a high cost compared to other players in the market, but so far it has been worth it. Another thing I would suggest is if they had a white-label option where we could put a bit more of the company's identity. Pipefy already is white label, but the customization options are a little more limited. Turning that into a more attractive page would be nice for some companies so that we can incorporate it into our portals.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I really enjoy using the workflow management tool."

"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."

"When there is heavy customization in the process Bonita is the best compare to other products in the market."

"The Connector implementation is a great addition to an out-of-box solution providing robust features for the developer to build hassle-free integrations."

"With Bonita BPM, you can run the process (as it will in the final stage) immediately after the design stage, giving you 100% control over the quality of your processes and flows."

"The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it."

"Process automation with Bonita BPM is really easy."

"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."

More Bonita pros

"Throughout the whole time I used Pipefy, I liked it a lot, it is very practical and very fast, and I never had problems."

"Pipefy has impacted my organization positively as we have not reduced our headcount, but we could if we wanted to because the number of people managing those processes before Pipefy was a lot."

"The specific positive outcome I noticed after using Pipefy is that the visual infrastructure makes the operationalization process easier with the teams."

"The way Pipefy has had a positive impact on my organization is that the major positive impact was being able to visualize the project as a whole, not only at the micro level, but also at the macro level."

"Pipefy makes it easier to organize clients, demands, and other elements to optimize processes."

"My advice to other people who are thinking about using Pipefy is that it is very good, as it offers a lot of artificial intelligence systems, automation, and it is an extremely reliable and secure system."

"Pipefy has impacted my organization positively by allowing us to orchestrate everything within the company."

"I truly enjoy working with Pipefy because it is so intuitive that even when I needed to create fields with formulas and other non-standard field types, they are very easy to customize."

More Pipefy pros

Cons

"We are struggling a bit with integrations."

"So Bonita is easy to use but it seems to be missing some powerful features that competing products have."

"The menus likely would be more intuitive if read in French. Things seem to be under strange headings at times."

"Bonita can improve by offering more flexibility."

"The dashboard has limited features."

"Scalability of the Bonita BPM Community version is low."

"There is a need for more components in the library and additional customization options for these components."

"BPMN 2.0 notations are not all supported, would love to see them all coming in (e.g. complex gateway)."

More Bonita cons

"I think an improvement, a good improvement, would be on the cost. I think it is a slightly expensive platform and a slightly expensive system."

"Pipefy could be improved by having an app edition for quick evaluation on my cellphone."

"In other departments, I had the opportunity to observe that there was a high volume of cards and many phases, so navigation got a bit slow and even required excessive scrolling to locate them."

"I think Pipefy could be improved by providing better assistance to users who are customizing or creating automations, as it can become confusing when users do not know how to customize or do not think through the logic they are building for fields, which can lead to conflicts."

"The impact of Pipefy was a lot of work and I had to replace it due to no clear benefit because the cost made it unviable."

"In my opinion, Pipefy could be improved by enhancing the way of configuring the information in the email we receive, as sometimes the information in the email is not complete compared to what is on the card."

"Pipefy's customer support is not good, as I go through many bots before reaching a human service."

"Pipefy's license cost is a high cost compared to other players in the market, but so far it has been worth it."

More Pipefy cons

Pricing and Cost Advice

"We are using the Community Version, which can be used free of charge."

"Price to service ratio with Bonita BPM is good."

"I am using the free version of Bonita."

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

"The product's pricing is acceptable. Pricing is yearly."

"The price of the solution is reasonable."

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."

More Bonita pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

10%

Government

Manufacturing Company

23%

Construction Company

16%

Outsourcing Company

13%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	13

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

What needs improvement with Pipefy?

I have been making adjustments daily. At this specific moment, leadership is still looking for ways to optimize it much more, of course, but I do not feel a lack of features because I have everythi...

What is your primary use case for Pipefy?

At KPMG, I used Pipefy mainly for handling support and requests. I handled job and project tickets for partners and managers, taking care of all the administrative work, reputational and financial ...

What advice do you have for others considering Pipefy?

The control aspect of Pipefy for leadership also helps so that we do not get lost, because since there is a very high workload, this helps us have better organization. The automation and control of...

ServiceNow Orchestration vs Pipefy

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Compared 4% of the time

ProcessMaker vs Bonita

Compared 3% of the time

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Compared 34% of the time

Camunda vs Pipefy

Compared 31% of the time

Temporal vs Pipefy

Compared 18% of the time

IBM WebSphere BPMS vs Pipefy

Compared 16% of the time

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Product Reports

Download Bonita product report

Bonita

October 2026

Download Pipefy product report

September 2026

Also Known As

Bonita BPM

No data available

Overview

Bonita offers a low-code platform with user-friendly implementation, drag-and-drop capabilities, and robust connectors, making it suitable for integration, form customization, and process modeling. Its compatibility with multiple platforms supports workflow management.

Bonita stands out for its rapid cycle times, comprehensive documentation, and extensive integration capabilities. Its flexible UI supports Java modules and offers valuable process modeling and application development features. Users find it particularly efficient for business process management and workflow automation, allowing them to design, develop, and deploy processes seamlessly while leveraging its open-source nature. Despite these strengths, improvements in code flexibility, debugging, and mobile version access can enhance its performance. Better BPM and IoT connectivity, coupled with a refined cloud billing model, could add further value.

What are Bonita's most important features?

Drag-and-drop capabilities: Simplify process modeling and design.
Robust connectors: Facilitate smooth integration with third-party systems.
Flexible UI: Allows easy form customization and adaptability.
Comprehensive documentation: Supports efficient implementation and learning.
Multi-platform compatibility: Enhances flexibility by supporting diverse environments.
Open-source nature: Encourages customization and community-driven enhancements.

What benefits should users consider?

Ease of integration: Simplifies connecting with existing systems.
Accelerated development: Streamlines the application development cycle.
Workflow automation: Enhances operational efficiency and process management.
Customizability: Allows tailored solutions to meet specific needs.

Bonita is frequently implemented across sectors like manufacturing, pharmaceuticals, and finance for web application creation, testing, and user access management. Organizations utilize it in development and pre-production environments as well as educational settings for course automation and validation, adapting its features to meet sector-specific requirements seamlessly.

Bonitasoft

Pipefy is a powerful workflow management tool that streamlines and automates processes. It effectively manages tasks, projects, and approvals, while offering flexibility and customization options.

With its user-friendly interface, customizable workflows, and automation capabilities, Pipefy saves time and improves collaboration. Integration options with other tools further enhance data management and collaboration.

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi