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BMC TrueSight vs Riverbed NPM+ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Cloud Monitoring Software
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), IT Infrastructure Monitoring (25th), AIOps (15th)
Riverbed NPM+
Ranking in Cloud Monitoring Software
28th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Network Monitoring Software (45th)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of BMC TrueSight is 1.8%, up from 0.8% compared to the previous year. The mindshare of Riverbed NPM+ is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.8%
Riverbed NPM+0.7%
Other97.5%
Cloud Monitoring Software
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
SK
Senior Technical Engineer at a consultancy with 1-10 employees
Provides deep packet visibility for tracing failed transactions and helps improve enterprise-level monitoring
Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Application Map module that could be improved. It can show the application's architecture and connectivity to the network. The applications map feature needs enhancements for better customization since currently, it is quite limited. The enhancements I recommend are not for the entire Riverbed product suite, but specifically for the application map feature within the Portal of Riverbed NPM+. This Portal is one of the dashboard modules and while there is potential for improvement, it must be enhanced significantly to provide better functionality. Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary. For instance, if I transfer money and a transaction fails, tracing that transaction ID is not captured in AppResponse. I have raised this concern, and if this feature is implemented, it would greatly benefit banking customers, especially because it is not available with their competitors either.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the deep-dive detail and end-user metrics data."
"Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning."
"The ability to fulfill the role as a manager of managers is fantastic."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The BMC TrueSight platform wins probably 80 percent of the time if you look feature by feature."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"BMC products are very good."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."
"Alluvio Network Performance Management is good for troubleshooting."
 

Cons

"It would be better if the initial setup and deployment were more straightforward."
"The solution's support service could be better."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities."
"Specifically around application performance monitoring, BMC is definitely not the market leader."
"The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten."
"BMC TrueSight Operations Management could improve the reporting."
"More modules for less popular applications and better documentation."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary."
"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."
 

Pricing and Cost Advice

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"We did a five-year, multimillion dollar deal."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"It is a relatively inexpensive solution."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The tool's pricing is high and I would rate it one out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
Healthcare Company
14%
Financial Services Firm
13%
Construction Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
What is your experience regarding pricing and costs for Alluvio Network Performance Management?
The pricing of Riverbed NPM+ is indeed high, particularly as I work with enterprises in the banking sector primarily in India and the Middle East, and I have also interacted with clients in Europe....
What needs improvement with Alluvio Network Performance Management?
Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Ap...
What is your primary use case for Alluvio Network Performance Management?
Riverbed NPM+ has many primary use cases, making this NPM solution totally different from other tools like SolarWinds. They have a solution called AppResponse, which is not an agent-based solution ...
 

Also Known As

ProactiveNet, TrueSight Operations Management
Alluvio Network Performance Management
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Information Not Available
Find out what your peers are saying about BMC TrueSight vs. Riverbed NPM+ and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.