BMC TrueSight and Riverbed NPM+ are network performance management solutions. While BMC TrueSight is favored for pricing and support, Riverbed NPM+ is considered superior for its extensive features.
Features: BMC TrueSight enhances operational efficiency with advanced analytics, predictive capabilities, and holistic monitoring. Riverbed NPM+ provides deep packet inspection, comprehensive visibility, and actionable insights, offering detailed network analysis.
Ease of Deployment and Customer Service: BMC TrueSight offers a straightforward deployment model and strong customer service, enabling easy integration. Riverbed NPM+ also ensures effective deployment with more responsive customer support, facilitating a smoother implementation journey.
Pricing and ROI: BMC TrueSight has competitive setup costs and strong ROI through operational savings. Riverbed NPM+ may have higher initial costs, but its extensive features ensure significant long-term value and efficiency gains.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.3% |
| Riverbed NPM+ | 0.6% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Riverbed NPM+ is a SaaS-delivered service that uses Riverbed Unified Agent to collect decrypted packet data at every user and server endpoint. It fills visibility gaps caused by encrypted tunnels in Zero Trust, remote work, and cloud-native environments. Taking an agent-based deployment approach ensures flexibility, simplicity, and scalability. With this AI-driven Network Observability, Riverbed takes a revolutionary step towards faster issue detection and higher service availability.
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