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BMC TrueSight vs Huawei eSight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (26th), AIOps (14th)
Huawei eSight
Ranking in IT Infrastructure Monitoring
55th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Network Management Applications (17th)
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.5%, up from 0.8% compared to the previous year. The mindshare of Huawei eSight is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.5%
Huawei eSight0.8%
Other97.7%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
Gary Strydom - PeerSpot reviewer
Desktop Analyst at Transnet
Used to monitor devices and provides the hardware alarms feature
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"BMC TrueSight Operations Management is easily scalable."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"TrueSight Operations Manager is a combination of different components (applications) like Presentation Server, Impact Manager, and AppVisibility Manager and IT's Data Analytics, but it provides a seamless integration and a holistic view with Application and Infrastructure Health views."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market."
"The initial setup of BMC TrueSight Operations Management was easy."
"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."
"We have found the product to be stable and reliable."
"We use this solution to monitor our sales."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."
 

Cons

"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"Pricing is very high."
"Multi-tenancy and the scalability have been challenges along the way, as we've grown."
"More modules for less popular applications and better documentation."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities."
"One of the things that the TrueSight environment is missing is some of the HA abilities."
"The product must provide application or service monitoring features."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The price is very expensive."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."
"The price could be less costly."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
 

Pricing and Cost Advice

"Though I have no clue about the tool's actual price, I know that it is astronomical."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"It is a relatively inexpensive solution."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"We did a five-year, multimillion dollar deal."
"Pricing is very high."
"The tool is moderately expensive."
"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
"The price is very expensive."
"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."
"The solution’s pricing is reasonable."
"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Construction Company
10%
Outsourcing Company
8%
Computer Software Company
6%
Financial Services Firm
15%
Manufacturing Company
9%
Construction Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise1
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
What needs improvement with Huawei eSight?
Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.
What is your primary use case for Huawei eSight?
We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...
What advice do you have for others considering Huawei eSight?
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it i...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Marina Bay, CITIC Pacific Mining
Find out what your peers are saying about BMC TrueSight vs. Huawei eSight and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.