BMC TrueSight vs Cribl comparison

Read 20 Cribl reviews

4,976 Views
1,294 Comparison Views

95% willing to recommend

BMC TrueSight

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and Cribl compete in the IT monitoring and data management category. Cribl seems to have the upper hand due to its cost-effective real-time data transformation and flexibility in data handling.

Features: BMC TrueSight offers comprehensive event management capabilities, integration with multiple monitoring tools, and diverse Knowledge Modules for consolidated monitoring. It excels in monitoring hardware, operating systems, and applications. Cribl provides real-time data transformation, strong data routing capabilities, and easy log collection, emphasizing efficient data management with scalability.

Room for Improvement: BMC TrueSight could simplify deployment, enhance cloud monitoring tools, and improve reporting. Its complexity and high resource demands are notable challenges. Cribl could improve integration with enterprise products, its versioning system, and expand its documentation. Users would like enhancements in logging and advanced alerting mechanisms.

Ease of Deployment and Customer Service: BMC TrueSight's on-premises deployment is complex and resource-intensive, requiring extensive manpower. Customer support receives mixed feedback. Cribl offers flexible deployment across on-premises and cloud environments, appreciated for its ease of use, though its technical support shows variability.

Pricing and ROI: BMC TrueSight is seen as a premium product with high costs that reflect its robust features, but its pricing complexity can increase expenses. It has potential in reducing IT operations costs over time. Cribl offers a cost-effective solution for organizations seeking savings on data management expenses. Its pricing structure is generally fair but shows year-over-year increases, making it appealing for businesses focused on scalable, cost-effective data solutions.

To learn more, read our detailed BMC TrueSight vs. Cribl Report (Updated: September 2025).

Download the complete report

BMC TrueSight vs. Cribl

September 2025

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.6

BMC TrueSight reduces IT costs by automating monitoring, lowering ticket volume, streamlining tools, and reallocating personnel to strategic tasks.

Sentiment score

4.3

Cribl offers cost-effective solutions with potential 30%-50% returns, reducing operational costs through log optimization and automation.

No quotes available

For more quotes and insights, download the BMC TrueSight report

In the case of optimization, it has helped return on investment to somewhere close to 50%.

For more quotes and insights, download the Cribl report

SIEM Engineer at National Australia Bank (NAB)

we have saved a significant amount of time and resources moving from a manual approach to something that's more automated.

Joseph Bonadeo

Cyber security analyst at PBF Energy

Customer Service

Sentiment score

6.7

BMC TrueSight's customer service is praised for helpfulness but criticized for inconsistent response times and expertise.

Sentiment score

5.0

Cribl's customer support is highly responsive with quick issue resolution, knowledgeable staff, and strong technical assistance despite minor improvements needed.

No quotes available

For more quotes and insights, download the BMC TrueSight report

They had extensive expertise with the product and were able to facilitate everything we needed.

Security Consultant at Riversafe Ltd

If they could enhance their internal logging, we won't require Cribl support to engage.

For more quotes and insights, download the Cribl report

SIEM Engineer at National Australia Bank (NAB)

The community, including the engineering and sales teams, is available on Slack and is very supportive.

Carlos Moreno Buitrago

Splunk Consultant at a pharma/biotech company with 201-500 employees

Scalability Issues

Sentiment score

7.1

BMC TrueSight is scalable for varied environments, though complexities and budget constraints may affect performance in larger deployments.

Sentiment score

5.9

Cribl offers scalable, automated deployment and seamless growth for efficient data handling, suitable for businesses of all sizes.

No quotes available

For more quotes and insights, download the BMC TrueSight report

Cribl is quite scalable, as we could add worker nodes as our data grows.

Security Consultant at Riversafe Ltd

I don't need to talk to a Cribl engineer to connect a new log source.

Joe Cicero

Director of Strategic Alliances at security risk advisors

It's an enterprise version, and we have a good amount of users using this solution.

For more quotes and insights, download the Cribl report

SIEM Engineer at National Australia Bank (NAB)

Stability Issues

Sentiment score

7.5

BMC TrueSight is stable when properly configured, with occasional issues resolved by vendor support, praised for reliability.

Sentiment score

6.3

Cribl is stable and reliable, with minor bugs quickly resolved, earning stability ratings between six and nine.

No quotes available

For more quotes and insights, download the BMC TrueSight report

Cribl is quite stable and doesn't crash; there's no unusual behavior.

Security Consultant at Riversafe Ltd

I would rate the stability as ten out of ten.

For more quotes and insights, download the Cribl report

SIEM Engineer at National Australia Bank (NAB)

If the pipeline is down and we receive an alert that it's not sending information to the log collection platform for more than one or two hours, if we receive an alert, it would be great.

Kumbesh Rajagopal

Senior Security Delivery Analyst at Accenture

Room For Improvement

BMC TrueSight struggles with deployment complexity, limited dashboards, costly training, and requires improved AI, cloud monitoring, and documentation.

Cribl struggles with legacy integration, advanced customization, and documentation, while users seek better logging, indexing, and Microsoft connectors.

No quotes available

For more quotes and insights, download the BMC TrueSight report

If we can have more internal logs and more debug logs to validate the error, that would be beneficial because instead of reaching out to Cribl support, we can troubleshoot and find the root cause ourselves.

SIEM Engineer at National Australia Bank (NAB)

In terms of large datasets—whether they originated from network inputs, virtual machines, or cloud instances—ingesting the data into the destination was relatively easy.

For more quotes and insights, download the Cribl report

Security Consultant at Riversafe Ltd

Since Cribl is such a large platform with numerous features, having a clear, structured approach would make it easier for me and others to understand and utilize its capabilities.

Joseph Bonadeo

Cyber security analyst at PBF Energy

Setup Cost

BMC TrueSight pricing varies from $80 to $200 per license, depending on volume, complexity, and additional features.

Enterprise users find Cribl cost-effective, offering good value and savings, despite its complex credit-based billing and yearly price increases.

No quotes available

For more quotes and insights, download the BMC TrueSight report

Over time, the licensing cost has increased.

SIEM Engineer at National Australia Bank (NAB)

I don't think any other solution offers this much value at this price point.

For more quotes and insights, download the Cribl report

Security Consultant at Riversafe Ltd

Valuable Features

BMC TrueSight offers intuitive integration, robust event management, end-to-end visibility, and flexibility across assets with advanced automation.

Cribl excels in real-time data transformation, routing, and management with user-friendly tools, cost efficiency, and extensive integration support.

No quotes available

For more quotes and insights, download the BMC TrueSight report

The data reduction and preprocessing capabilities make Cribl really unique.

Security Consultant at Riversafe Ltd

Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events.

Manoj Gowda J

Security Engineer at Tecplix

With the upgrades, it has integrated with multiple new sources and different integration mechanisms such as Wiz, TCP, Syslog; all those functionalities have been excellent.

For more quotes and insights, download the Cribl report

SIEM Engineer at National Australia Bank (NAB)

Categories and Ranking

BMC TrueSight

Ranking in Application Performance Monitoring (APM) and Observability

30th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Event Monitoring (7th), IT Infrastructure Monitoring (34th), Cloud Monitoring Software (26th), AIOps (5th)

Cribl

Ranking in Application Performance Monitoring (APM) and Observability

12th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Log Management (6th), Security Information and Event Management (SIEM) (10th), Observability Pipeline Software (1st)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 0.8%, up from 0.8% compared to the previous year. The mindshare of Cribl is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Cribl	1.1%
BMC TrueSight	0.8%
Other	98.1%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Srri G

Senior Project Manager - Head of Application Performance Management at a financial services firm with 10,001+ employees

The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise

If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.

Read full review

Manoj Gowda J

Security Engineer at Tecplix

Helps reduce log ingestion cost by dropping unnecessary events and customizing pipelines

The best feature in Cribl, when getting logs from some custom application, is the ability to break up logs that pile up together and come as one event. Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events. This is critical as this generally happens in CrowdStrike. This feature helps us significantly. When the ingestion is high from unwanted logs, logs not related to security purposes can be dropped by writing the parser function. By dropping events that are not required for security purpose monitoring, we can reduce the ingestion, which drastically reduces the cost as well. Cribl gives another option where I can store some logs, and when needed, I can pick them up from there. The interface is very handy and not very complicated, yet there are many functions you can perform. You can play around with numerous functions, parse there, and add UDMs to SecOps, which makes it really easy. To simplify the pipeline, when we go to the pipelines, there are vast options. We can make it specific requirements based on the customers. I would prefer a customized or simplified version. Cribl is a very good platform to work with, with lots of features that other platforms don't provide.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

869,760 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Retailer

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

What is your experience regarding pricing and costs for Cribl?

Cribl is very inexpensive, with enterprise pricing around 30 cents per GB, which is really decent. Organizations looking to ingest terabytes or petabytes of data each day find it quite an inexpensi...

What needs improvement with Cribl?

They've already done many good things with the product, but perhaps they could implement a temporary SIEM solution where we could store logs and display them as a SIEM, though I think that's not th...

What is your primary use case for Cribl?

Our main use case for Cribl was SIEM migration, where we merged multiple SIEM solutions to a single SIEM solution. SIEM migration was the most major use case we were looking for. The second use cas...

Dynatrace vs BMC TrueSight

Comparisons

Compared 16% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 10% of the time

Centreon vs BMC TrueSight

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 6% of the time

More BMC TrueSight Competitors

DataBahn vs Cribl

Compared 12% of the time

BindPlane OP vs Cribl

Compared 11% of the time

Onum vs Cribl

Compared 11% of the time

Splunk Enterprise Security vs Cribl

Compared 6% of the time

Elastic Stack vs Cribl

Compared 5% of the time

More Cribl Competitors

Product Reports

Download BMC TrueSight product report

BMC TrueSight

October 2025

Download Cribl product report

October 2025

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Cribl offers advanced data transformation and routing with features such as data reduction, plugin configurations, and log collection within a user-friendly framework supporting various deployments, significantly reducing data volumes and costs.

Cribl is designed to streamline data management, offering real-time data transformation and efficient log management. It supports seamless SIEM migration, enabling organizations to optimize costs associated with platforms like Splunk through data trimming. The capability to handle multiple data destinations and compression eases log control. With flexibility across on-prem, cloud, or hybrid environments, Cribl provides an adaptable interface that facilitates quick data model replication. While it significantly reduces data volumes, enhancing overall efficiency, there are areas for improvement, including compatibility with legacy systems and integration with enterprise products. Organizations can enhance their operational capabilities through certification opportunities and explore added functionalities tailored towards specific industry needs.

What are Cribl's most important features?

Data Transformation: Real-time data routing and transformation for improved efficiency.
Data Reduction: Reduces data volumes, lowering storage and licensing costs.
Routing and Masking: Offers powerful data masking and easy plugin configurations.
Log Collection: Simplifies the log collection process across different environments.
Deployment Flexibility: Supports on-prem, cloud, or hybrid deployments.
Seamless Integration: Facilitates easy migration to SIEMs and various data destinations.

What benefits or ROI should users look for?

Cost Savings: Reduces licensing costs by trimming unnecessary data.
Enhanced Efficiency: Improves data handling through seamless integration and transformation.
Operational Flexibility: Provides multiple deployment options to suit organizational preferences.
Data Management: Enhances user control over logs with advanced data reduction and compression.
Certification Opportunities: Offers users chances to enhance skills and operational capabilities.

Cribl sees extensive use in industries prioritizing efficient data management and cost optimization. Organizations leverage its capabilities to connect between different data sources, including cloud environments, improving both data handling and storage efficiency. Its customization options appeal to firms needing specific industry compliance and operational enhancements.

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Information Not Available