We performed a comparison between BMC TrueSight Server Automation and Microsoft Intune based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The most important feature is the schedulings."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"The best feature of the solution is patch automation."
"The solution is stable."
"It gives us more speed to deliver services and applications, and we rely on security."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The stability is good."
"The most valuable includes managing everything from a single console."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"BMC TrueSight Server Automation's scripting needs improvement."
"Resource management on the base servers is sluggish and could be improved."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"Microsoft Intune needs to improve the initial login process."
"There needs to be more support for Mac operating systems."
"The technical support could be improved."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"The current Intune reporting functionality could benefit from some improvements."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"Integration with Mac devices requires some improvement."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Microsoft Intune is ranked 3rd in Configuration Management with 163 reviews. BMC TrueSight Server Automation is rated 8.2, while Microsoft Intune is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Entra ID. See our BMC TrueSight Server Automation vs. Microsoft Intune report.
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