BMC TrueSight vs Savision Live Maps comparison

BMC Helix and Martello are both solutions in the Application Performance Monitoring (APM) and Observability category. BMC Helix is ranked #30 with an average rating of 8.3, while Martello is ranked #80. BMC Helix holds a 0.8% mindshare in APM, compared to Martello’s 0.2% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 100% of Martello users who would recommend it.

BMC TrueSight

Read 50 BMC TrueSight reviews

3,120 Views
1,560 Comparison Views

86% willing to recommend

Savision Live Maps

Read 1 Savision Live Maps review

404 Views
295 Comparison Views

100% willing to recommend

BMC TrueSight

Savision Live Maps

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and Savision Live Maps are competitive solutions in the monitoring sector. BMC TrueSight seems to have the upper hand for businesses with complex IT environments due to its comprehensive monitoring and data integration capabilities.

Features: BMC TrueSight offers in-depth analytics, predictive capabilities, and extensive system integration, essential for proactive issue prevention and trend identification. Savision Live Maps focuses on intuitive dashboards, streamlined monitoring, and visual overviews, simplifying IT operations and improving data comprehension.

Ease of Deployment and Customer Service: Savision Live Maps features a straightforward deployment process with effective support, beneficial for organizations seeking quick setup with minimal disruptions. BMC TrueSight requires more resources for deployment but provides comprehensive support packages that aid in setup and ongoing management.

Pricing and ROI: BMC TrueSight involves a higher initial investment with significant long-term ROI, ideal for organizations with complex needs and sufficient budgets. Savision Live Maps offers a cost-effective alternative by lowering initial setup costs and enabling quicker time-to-value, making it appealing for businesses aiming for cost efficiency and clearer ROI.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: September 2025).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Application Performance Monitoring (APM) and Observability

30th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Event Monitoring (7th), IT Infrastructure Monitoring (34th), Cloud Monitoring Software (26th), AIOps (5th)

Savision Live Maps

Ranking in Application Performance Monitoring (APM) and Observability

80th

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 0.8%, up from 0.8% compared to the previous year. The mindshare of Savision Live Maps is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
BMC TrueSight	0.8%
Savision Live Maps	0.2%
Other	99.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Srri G

Senior Project Manager - Head of Application Performance Management at a financial services firm with 10,001+ employees

The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise

If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.

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Morne' O'Kennedy

Lead specialist at OKCIUS (Pty) Ltd

Helpful dashboard, and the ElasticSearch feature helps to identify problematic components

Savision continuously develops new modules to allow further integration, so the only item would continue with this effort to allow more-and-more systems to integrate into this platform. Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is breadth. It covers so many different technologies which can roll up into a single console."

"It works irrespective of the operating system we’re running."

"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."

"I like the event management part."

"The solution has a very good business event manager tool."

"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."

"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."

"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"

More BMC TrueSight pros

"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."

Cons

"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

"It would be better if the initial setup and deployment were more straightforward."

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."

"BMC's online documentation is often incorrect or incomplete."

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."

"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."

"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."

More BMC TrueSight cons

"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."

Pricing and Cost Advice

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

"Though I have no clue about the tool's actual price, I know that it is astronomical."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

More BMC TrueSight pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

12%

Retailer

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

No data available

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

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What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

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Comparisons

Dynatrace vs BMC TrueSight

Compared 15% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 9% of the time

Centreon vs BMC TrueSight

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 5% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 5% of the time

More BMC TrueSight Competitors

SCOM vs Savision Live Maps

Compared 61% of the time

New Relic vs Savision Live Maps

Compared 39% of the time

More Savision Live Maps Competitors

Product Reports

Buyer's Guide

BMC TrueSight

October 2025

Download BMC TrueSight product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

Download Savision Live Maps product report

Also Known As

ProactiveNet, TrueSight Operations Management

Live Maps

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Business Service Management Visualization & Grouping Tools for Microsoft System Centre

Martello

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

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