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BMC TrueSight vs Savision Live Maps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
34th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Event Monitoring (7th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (28th), AIOps (5th)
Savision Live Maps
Ranking in Application Performance Monitoring (APM) and Observability
81st
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 0.7%, down from 0.8% compared to the previous year. The mindshare of Savision Live Maps is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
BMC TrueSight Operations Management0.7%
Savision Live Maps0.2%
Other99.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
MO
Helpful dashboard, and the ElasticSearch feature helps to identify problematic components
Savision continuously develops new modules to allow further integration, so the only item would continue with this effort to allow more-and-more systems to integrate into this platform. Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The solution has a very good business event manager tool."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."
 

Cons

"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The product must provide more AI capabilities."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."
 

Pricing and Cost Advice

"The tool is moderately expensive."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"They have changed the licensing fees."
"Other products are more expensive than BMC TrueSight."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The cost depends on the usage."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Retailer
6%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
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Also Known As

ProactiveNet, TrueSight Operations Management
Live Maps
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: August 2025.
867,497 professionals have used our research since 2012.