Try our new research platform with insights from 80,000+ expert users

BMC TrueSight Operations Management vs Broadcom DX Application Performance Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Event Monitoring (2nd), IT Infrastructure Monitoring (27th), Cloud Monitoring Software (19th), AIOps (11th)
Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
32nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (8th)
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight Operations Management is 0.7%, down from 0.9% compared to the previous year. The mindshare of Broadcom DX Application Performance Management is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
aush.111 - PeerSpot reviewer
Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration
This solution still relies on inbuilt configuration. For example, I'm pretty much impressed with Dynatrace POC, where we deploy the agent with a simple click, click, click, and then that's it. And we did not build any alerts or anything. We just started getting the alerts, warnings, and everything on its own system, understood what the benchmark is and what is the threshold, and it started giving you the warnings and the caution alerts, the danger alerts. So we expect something like that should be there in Broadcom at the level. But, instead, it expects us to configure. So that is what is missing there. Even if the server CPU usage is 95%t, it doesn't harm you. It doesn't send you any alerts. We think the system is normal. So it's not normal. So this is what they should think and send you AI/ML-related alarms on their own. In future releases, I would like to see more AI and ML capabilities, which are kind of missing. Another area of improvement is its infrastructure monitoring perspective. For example, they are still using UIM, which is a good tool. But for APM, they have come to DXP. However, in terms of UIM, the unified infrastructure management, there is no DXP version or AIML version of it. So they should try to find an updated version of it so that it is not competing with the rest of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"I like the event management part."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The deep-process instrumentation gave us an opportunity to understand application process performance in detail."
"Measurement of response time"
"We make custom dashboards for our development areas so they can understand how busy traffic affects their application with traffic. They can see how traffic directly affects their application in positive or negative ways."
"For me, the most valuable feature is being able to check memory patterns. We check them when we do load testing or soak testing to see if there are any memory leaks."
"This application pulls data in 15 seconds. You can imagine the enormous amount of data which streams through."
"The solution is easy to deploy, and we have been working with customers for many years."
"The APM tool allows us to monitor performance of that application, where are the pain points, where are the slowdowns, to focus on where we can fix those."
"If we see something that we need to change or monitor, we can get it scripted pretty quickly."
 

Cons

"The UI for the end users could be improved and more flexible than it is now."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The solution is overly complex."
"The upcoming changes for the deployment process of the agent will help a lot, in that others have gotten to that point first.​"
"Improve the targeting interface is to make it more user-friendly and current."
"The following need improvement: 1) Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). 2) Support of new application server technologies, time to adopt new versions of them. 3) Dashboarding capabilities (as with all other vendors). 4) Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. 5) Mitigation of SPOF – PostgreSQL database, behind Team Center."
"The solution still needs the administrator of APM to know a lot more to configure and control everything. So it's a headache for the administrator to do the daily jobs."
"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"There is no auto flow diagram, and the alert mechanism is not as good when compared to other tools."
"System incident analysis and performance monitoring need improvement."
"It doesn't have a proper database, and the configuration is very difficult."
 

Pricing and Cost Advice

"The cost depends on the usage."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"They have changed the licensing fees."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"Other products are more expensive than BMC TrueSight."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"The licensing costs are expensive."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"Althougth it is a bit expensive, it is really worth it"
"Depends on the size of the product you need."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
"Setup costs are quite competitive relative to other solutions, and simpler."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
14%
Manufacturing Company
6%
Government
5%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
9%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Broadcom DX Application Performance Management?
Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
 

Also Known As

ProactiveNet, TrueSight Operations Management
DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Find out what your peers are saying about BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.