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BMC TrueSight Automation for Networks vs Perforce Puppet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
309
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Ranking in Configuration Management
21st
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (10th)
Perforce Puppet
Ranking in Configuration Management
16th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 8.2%, down from 10.1% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 1.1%, up from 0.3% compared to the previous year. The mindshare of Perforce Puppet is 2.9%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune8.2%
Perforce Puppet2.9%
BMC TrueSight Automation for Networks1.1%
Other87.8%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SumitSrivastava1 - PeerSpot reviewer
AM at a computer software company with 201-500 employees
Enables us to configure our network easily and get the most out of it
BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.
reviewer2284542 - PeerSpot reviewer
Business Development Manager at a tech services company with 11-50 employees
Automated configuration management ensures consistent server setups
The strength of Puppet is in automated configuration management. We can configure a server once and set rules with Puppet so that future server configurations are automatic and consistent with company requests. Puppet is declarative, meaning it finds the best state for itself and corrects any deviations in the configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have no issues with the scalability and ability to expand Microsoft Intune."
"Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security."
"Stable solution at a good price."
"Overall, I like Intune as a solution and would rate it nine out of ten."
"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."
"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"As the solution is a software as a service, the scalability is unlimited."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"It has the best automation features."
"The compliance management, patching, and OS upgrades are useful features."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"We use it to back up configurations so the configuration management is valuable for us."
"The log audit and historical configurations are the most valuable feature."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"The agent-based feature helps me by being stable."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Anything that we manage through Puppet always runs perfectly."
"I rate the stability of Puppet as ten out of ten."
"Puppet Enterprise is a stable solution."
"Puppet Enterprise has good functionalities."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
 

Cons

"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"There is no catalog for mobile access management (MAM) security."
"Customer service used to be better, but as we are nearing the end of the contract, the focus on investing in us as a customer has diminished. It is what one would expect in such a situation."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"I believe there could be new features in terms of the latest technology."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"They need to have a single sign-on."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"It is tedious to scale the solution."
"At the beginning the initial setup was kind of complex."
"Puppet Enterprise is more complex and difficult to configure."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"We would like Puppet to add more integration for applications."
 

Pricing and Cost Advice

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"There is a license needed to use the solution and we are on an annual license."
"The solution is worth the price."
"The solution is more costly than the other competitors."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
"Puppet Enterprise’s pricing is competitive."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Comms Service Provider
16%
Financial Services Firm
15%
Computer Software Company
12%
Performing Arts
7%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise47
Large Enterprise153
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What is your primary use case for BMC TrueSight Network Automation?
BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it.
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...
What is your primary use case for Puppet Enterprise?
My main use case for Perforce Puppet is for configuration management.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. Perforce Puppet and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.