BMC Remedy Asset Management vs Symantec Asset Management Suite comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC Remedy Asset Management and Symantec Asset Management Suite based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Freshworks, BMC and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: November 2022).
655,465 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO.""It has some good features for tracking. They also have a cloud and a mobile access feature.""It's a scalable product."

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"Symantec Asset Management Suite has better features than some of its competitors, such as the Microsoft Configuration Manager."

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Cons
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard.""If a user isn't using an out-of-the-box configuration, it can get a bit complex.""BMC Remedy Asset Management could improve by adding intuitive dashboards."

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"The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends or have many innovations."

More Symantec Asset Management Suite Cons →

Pricing and Cost Advice
  • "The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
  • More BMC Remedy Asset Management Pricing and Cost Advice →

  • "The price of the solution was reasonable a couple of years ago but now it is expensive."
  • More Symantec Asset Management Suite Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:They have a feature called Smart IT, which is like an easy-interfaced use BMC for end users. Maybe if they could add more of the asset features into Smart IT, it would be more helpful to users, in… more »
    Top Answer:I can't speak to the exact pricing. It's not an area I'm involved in.
    Top Answer:Symantec Asset Management Suite has better features than some of its competitors, such as the Microsoft Configuration Manager.
    Top Answer:The price of the solution was reasonable a couple of years ago but now it is expensive.
    Top Answer:The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends… more »
    Ranking
    12th
    out of 44 in IT Asset Management
    Views
    2,238
    Comparisons
    1,347
    Reviews
    2
    Average Words per Review
    447
    Rating
    7.5
    13th
    out of 44 in IT Asset Management
    Views
    281
    Comparisons
    214
    Reviews
    1
    Average Words per Review
    406
    Rating
    8.0
    Comparisons
    Also Known As
    Remedy Asset Management
    Symantec Altiris Asset Management Suite
    Learn More
    Overview

    BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

    Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

    • Asset costing: Track depreciation over time.
    • Compliance: Software licenses management helps you avoid audit costs.
    • Contract management: Proactively identify contract infringements and purchasing opportunities.
    • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
    • Effective change: Make informed decisions about IT changes.

    Are you paying for unused software licenses? Are you prepared for your next vendor software audit? Take control with SymantecTM Asset Management Suite 8.0. In combination with Symantec Client Management Suite, you’ll get an accurate picture of your organization’s assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. Without an in-depth understanding of your organization’s software licenses, vendor contracts, and assets, it’s difficult to make smart business decisions. Asset Management Suite helps you take control with a complete and accurate picture of the relationships between all of them.

    Asset Management Suite discovers, inventories, and tracks all the hardware and software assets in your IT infrastructure through a CMDB. The CMDB manages assets’ hierarchical relationships to other configuration items, users, locations, departments, cost centers, and associated contracts. This information gives you credible information on the location and license status of every important OS, virtualization platform, or application instance. With this detailed, up-to-date information, your team can quickly identify problems, apply solutions, and document compliance.

    Offer
    Learn more about BMC Remedy Asset Management
    Learn more about Symantec Asset Management Suite
    Sample Customers
    Scripps Networks
    Amway (China) Co. Ltd., Barnabas Health, Cabela's Inc., Carrington Holding Company, Comparex, ForceTEC Co. Ltd., Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Johnson County Community College, Molina Healthcare Inc., Office of the Senator for Education and Science, Pima Community College, TIVIT, Travelport
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Government14%
    Financial Services Firm9%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Government11%
    Comms Service Provider9%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business22%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise7%
    Large Enterprise58%
    Buyer's Guide
    IT Asset Management
    November 2022
    Find out what your peers are saying about ServiceNow, Freshworks, BMC and others in IT Asset Management. Updated: November 2022.
    655,465 professionals have used our research since 2012.

    BMC Remedy Asset Management is ranked 12th in IT Asset Management with 3 reviews while Symantec Asset Management Suite is ranked 13th in IT Asset Management with 1 review. BMC Remedy Asset Management is rated 7.6, while Symantec Asset Management Suite is rated 8.0. The top reviewer of BMC Remedy Asset Management writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Symantec Asset Management Suite writes "Plenty of features, stable, and scalable". BMC Remedy Asset Management is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Device42 and BMC Track-It!, whereas Symantec Asset Management Suite is most compared with ServiceNow.

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.