We performed a comparison between BMC Remedy and Qualys VMDR based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"It has a good peer sharing module."
"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."
"The product has excellent support for remote and hybrid environments."
"It's stable and quite reliable."
"It's very configurable to adjust impact to systems."
"The Vulnerability Management and Patch Management features are the most valuable features of this solution."
"Qualys VM has allowed us to know the vulnerabilities we need to prioritize based on the threat levels and the possible impact if there's an intrusion."
"Technical support is fantastic."
"The most valuable features are vulnerability scanning, policy compliance scanning, and tablet for web application scanning."
"It is a stable solution."
"It's really beneficial for scanning and interacting with the agent."
"BMC Remedy's change management module needs enhancement."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"There are issues from a product functionality perspective."
"The tool needs to improve the adding assets and report generation features. I would like to see the policy scan of offline appliances in the product's future releases."
"Qualys currently does not have any features for scanning SCADA, IoT, and Industrial Control Systems."
"The reporting and dashboards could improve in Qualys VM. However, they have improved since the previous versions."
"I would like to see this solution simplified to work more easily in a multi-cloud environment."
"This solution could be improved by extending the agent capabilities to different operating systems including Mac and Linux. We would also like the capability to easily check for vulnerability in assets in the IOTs."
"It's too early for me to say if there is any room for improvement since we're in the first couple of months of using this solution."
"It's not very user-friendly at times and requires in-depth understanding. So, a layman or someone new to Qualys won't be able to easily understand it. You need education to use the solution."
"Sometimes the scanning can get overwhelmed and start to drag when a lot of users are trying to scan at once."
BMC Remedy is ranked 5th in IT Asset Management with 18 reviews while Qualys VMDR is ranked 4th in IT Asset Management with 76 reviews. BMC Remedy is rated 8.2, while Qualys VMDR is rated 8.2. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". BMC Remedy is most compared with ServiceNow, Snow License Manager, BMC Helix Discovery and Device42, whereas Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management. See our BMC Remedy vs. Qualys VMDR report.
See our list of best IT Asset Management vendors.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.