BMC Remedy and Workwize compete in IT service management. BMC Remedy is favored for features, while Workwize has an edge in user-friendly design and deployment.
Features: BMC Remedy includes advanced automation tools, comprehensive reporting, and a versatile incident management system. Workwize offers intuitive project management, seamless integrations, and strong compliance features.
Ease of Deployment and Customer Service: BMC Remedy's deployment can be complex and requires customization, with reliable but sometimes delayed customer service. Workwize delivers a streamlined cloud-based deployment with responsive support, minimizing implementation time and enhancing continuity.
Pricing and ROI: BMC Remedy has a higher setup cost but offers substantial ROI due to extensive features. Workwize provides a more affordable setup with faster returns, attributed to lower initial costs and quicker deployment, presenting better value for smaller businesses.
BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.
Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.
Workwize facilitates IT asset lifecycle management across global teams, enabling efficient procurement, deployment, and management of IT assets in over 100 countries.
Workwize stands out by connecting IT teams to an extensive network of suppliers and warehouses worldwide. This capability allows for rapid equipping and retrieval of IT assets in days. Integrating with MDM and HRIS platforms, it streamlines workflows from onboarding to offboarding, allowing IT teams to focus on strategic tasks while maintaining control over hardware assets.
What are the key features of Workwize?Workwize adapts to specific industry requirements by providing tailored solutions to common IT challenges. For instance, in tech-driven industries where equipment lifecycle speeds are crucial, Workwize efficiently manages and updates assets without disrupting daily operations, supporting high-tech businesses' dynamic needs.
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